I’m Out of the Office. Really.
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I’m Out of the Office. Really.

The key to a truly restorative holiday? Crafting the perfect out-of-office email.

By RACHEL FEINTZEIG
Tue, Jun 28, 2022 11:49amGrey Clock 4 min

In January, Claire Davis started buying bathing suits. In February, she prepped videos to send to clients in her absence. In April, the vacation finally arrived, and the day before her flight to Hawaii, she sat down to write her first out-of-office message since starting her own business six years ago.

“Girl, you’re looking so professional,” Ms. Davis, a Spokane, Wash.-based career consultant for medical-sales professionals, thought to herself as she crafted the note. As she pressed the button, “I felt free.”

The feeling lasted about an hour. While waiting in line for brunch with friends, frantic texts started pouring in. Somehow, she had inadvertently set her auto reply to spam message everyone who’d sent her an email since 2016.

Some—like the close contacts texting her—had been inundated with hundreds of out-of-office replies, one for every email they’d ever sent her.

“It was horrifying,” she says, estimating the messages reached tens of thousands of people.

You’re going on vacation. All that’s left to do is unlock the magic wording that will free you from your inbox—and by extension, your work life. So why is it so hard?

Fiddling with the settings is just the start. Do you make a joke, open up about your personal life? How do you get people to leave you alone without making them feel abandoned or annoyed? Are they judging the length of your absence? Maybe it’s not even worth trying to log off at all.

“You want this time off, but at the same time you feel so pressured and so guilty,” says Ariane Ollier-Malaterre, a professor at the University of Quebec in Montreal who studies how workers manage the boundary between work and life.

The agonizing isn’t our fault, she says. Modern workplaces expect people to be perpetually reachable, and the pandemic seems to have shortened expectations for message-response times. Working from home, out of sight, we should at least be a click away, the thinking goes. A survey from cloud-software company Qualtrics earlier this year found that 49% of respondents did at least an hour of work a day while on vacation.

The out-of-office email has the potential to be your shield, Dr. Ollier-Malaterre says. Don’t apologize for taking time off. Remove email notifications from your phone, or delete the whole app if you’re brave enough.

That said, if you do ruminate on work matters while on vacation, taking a peek at your inbox might be worth it, she adds.

“Sometimes you’ll feel better because you can see that nothing is burning,” says Dr. Ollier-Malaterre.

Brian Brown long went with the standard out-of-office-template, trying to imbue it with a quiet sense of “No, really, I’m actually not here.” It usually didn’t work.

When co-workers received his out-of-office email, “The next thing you get is a second message that’s, like, ‘Hey, but I really need this,’” says the 33-year-old, who works for a tax-software company in Lehi, Utah.

He bulked up his notes, enclosing details about his whereabouts (his hometown in Southern California, a Tim McGraw concert, camping with no cell service). He wove in facts about the destinations. He noted why the canyons he was traipsing through on a recent day off reminded him of tax compliance.

Rather than messages demanding work, colleagues and clients now chat with him about his travels. He feels more connected to them, and seen as a person, “not a 24/7 robot,” he says.

The away message can be a thrilling canvas for office workers with poetic souls. Aaron Konter, a one-time aspiring screenwriter, joined the advertising industry hoping to do the creative writing he had long dreamed of. Instead, clients wanted the work done their way. Supervisors slashed his copy.

Then the Atlanta-area resident discovered the freedom of the out-of-office email.

“I didn’t have to get it approved by anyone,” he says. “I could just be myself.”

Subject line of one recent note: “Aaron is OOO (Baby Baby),” referring to Smokey Robinson’s and the Miracles’ 1960s hit. In others, he riffed on how addicted we all are to technology and implored the recipient to create a vision board to try to manifest what they’re seeking from him. He signs off with “Love, Aaron.”

“This is me,” he says of his away messages. “And if you don’t like it, that’s OK.”

Some out-of-office messages hit a nerve. I heard from an entrepreneur who was outraged by an automated reply from a vendor saying he was surfing the coast of France. Meanwhile, the entrepreneur and his team were rushing to wrap a behind-schedule project that required the vendor’s help.

To avoid having your message land poorly, use language that assumes you don’t know the recipient well and that they have more power than you, says Erica Dhawan, a St. Petersburg, Fla.-based leadership consultant and author of a book about digital communication.

Keep your note to two or three sentences, because being brief signals you respect people’s time, she says. Include an emergency contact and when you’ll be back. But feel free to hedge, publicly sharing a date that gives you some buffer time upon returning.

If you still have trouble turning on your vacation responder, help awaits. Iceland’s tourism-marketing office recently launched an online campaign starring three horses who clomp across a giant keyboard in western Iceland, majestic waterfalls flowing in the background. The gibberish their hooves type is available for anyone to use as an out-of-office reply.

Sigríður Dögg Guðmundsdóttir, the head of the marketing unit, assures me that the out-of-office templates available on the Visit Iceland website were truly generated by the horses, though humans proofread them to ensure no swear words in any language accidentally made it into messages.

The horse babble sends a message, she says, and that message is: “I’m on my vacation.”

Going all out, with an equine twist or not, just might do the trick. After all, Ms. Davis—the career consultant who spammed thousands of her contacts with the away-message misfire—came home from two weeks in Hawaii to just a couple dozen emails.

“They let me have that vacation,” she says. “Without really bothering me at all.”



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The Urus SE SUV will sell for US$258,000 in the U.S. (the company’s biggest market) when it goes on sale internationally in the first quarter of 2025, Foschini says.

“We’re using the contribution from the electric motor and battery to not only lower emissions but also to boost performance,” he says. “Next year, all three of our models [the others are the Revuelto, a PHEV from launch, and the continuation of the Huracán] will be available as PHEVs.”

The Euro-spec Urus SE will have a stated 37 miles of electric-only range, thanks to a 192-horsepower electric motor and a 25.9-kilowatt-hour battery, but that distance will probably be less in stricter U.S. federal testing. In electric mode, the SE can reach 81 miles per hour. With the 4-litre 620-horsepower twin-turbo V8 engine engaged, the picture is quite different. With 789 horsepower and 701 pound-feet of torque on tap, the SE—as big as it is—can reach 62 mph in 3.4 seconds and attain 193 mph. It’s marginally faster than the Urus S, but also slightly under the cutting-edge Urus Performante model. Lamborghini says the SE reduces emissions by 80% compared to a standard Urus.

Lamborghini’s Urus plans are a little complicated. The company’s order books are full through 2025, but after that it plans to ditch the S and Performante models and produce only the SE. That’s only for a year, however, because the all-electric Urus should arrive by 2029.

Lamborghini’s Federico Foschini with the Urus SE in New York.
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Thanks to the electric motor, the Urus SE offers all-wheel drive. The motor is situated inside the eight-speed automatic transmission, and it acts as a booster for the V8 but it can also drive the wheels on its own. The electric torque-vectoring system distributes power to the wheels that need it for improved cornering. The Urus SE has six driving modes, with variations that give a total of 11 performance options. There are carbon ceramic brakes front and rear.

To distinguish it, the Urus SE gets a new “floating” hood design and a new grille, headlights with matrix LED technology and a new lighting signature, and a redesigned bumper. There are more than 100 bodywork styling options, and 47 interior color combinations, with four embroidery types. The rear liftgate has also been restyled, with lights that connect the tail light clusters. The rear diffuser was redesigned to give 35% more downforce (compared to the Urus S) and keep the car on the road.

The Urus represents about 60% of U.S. Lamborghini sales, Foschini says, and in the early years 80% of buyers were new to the brand. Now it’s down to 70%because, as Foschini says, some happy Urus owners have upgraded to the Performante model. Lamborghini sold 3,000 cars last year in the U.S., where it has 44 dealers. Global sales were 10,112, the first time the marque went into five figures.

The average Urus buyer is 45 years old, though it’s 10 years younger in China and 10 years older in Japan. Only 10% are women, though that percentage is increasing.

“The customer base is widening, thanks to the broad appeal of the Urus—it’s a very usable car,” Foschini says. “The new buyers are successful in business, appreciate the technology, the performance, the unconventional design, and the fun-to-drive nature of the Urus.”

Maserati has two SUVs in its lineup, the Levante and the smaller Grecale. But Foschini says Lamborghini has no such plans. “A smaller SUV is not consistent with the positioning of our brand,” he says. “It’s not what we need in our portfolio now.”

It’s unclear exactly when Lamborghini will become an all-battery-electric brand. Foschini says that the Italian automaker is working with Volkswagen Group partner Porsche on e-fuel, synthetic and renewably made gasoline that could presumably extend the brand’s internal-combustion identity. But now, e-fuel is very expensive to make as it relies on wind power and captured carbon dioxide.

During Monterey Car Week in 2023, Lamborghini showed the Lanzador , a 2+2 electric concept car with high ground clearance that is headed for production. “This is the right electric vehicle for us,” Foschini says. “And the production version will look better than the concept.” The Lanzador, Lamborghini’s fourth model, should arrive in 2028.

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