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Want to Ruin a Destination’s Appeal for Others? Take a Selfie and Post It

According to new research, when people are choosing a place for a big event, they want to feel unique

By HEIDI MITCHELL
Thu, Aug 22, 2024 8:56amGrey Clock 2 min

When planning a trip, or seeking a venue for a special celebration, prospective travellers often look at social-media photos of people enjoying possible destinations.

Such selfies can actually make the destinations seem less appealing, according to a recently published study . More specifically, if consumers are considering a place for a self-defining experience such as a wedding, proposal or special vacation, they won’t like it if they see other people pictured there.

The reason, researchers say, is that when a human is featured in a website picture or social-media post of a destination, it can give the viewer a sense that the person pictured has or is signalling ownership of the place.

“We want to stand out by being a little different,” says Zoe Y. Lu , an assistant professor of marketing at Tulane University and the lead author of the paper. “If my cousin saw a picture of my husband proposing to me at a particular national park, for example, my cousin would worry that choosing that same spot to propose to his loved one would be perceived as him being a boring person, lacking a sense of self.”

The ‘experience venues’

Across six studies, Lu and two colleagues looked at when and why human presence in online photos lowers viewers’ preference for what she calls “experience venues”—that is, destinations that serve not only as physical spaces but as symbolic arenas that provide a way for people to define themselves.

In one experiment, Lu and her team asked 416 online participants to look at images of two hiking trails, labeled A and B, and to imagine they were picking one for their New Year’s Day hike. Participants liked trail A better than trail B when no person was shown. If there was a hiker present in the photo of trail A but not trail B, viewers preferred trail A significantly less than when no human was shown. “Our theory is that the hiker in the image offers kind of a territorial signal,” says Lu. “It says to our self-identity, ‘Someone else has been here, don’t try their hike, try a hike that seems like nobody has done.’ ”

In another experiment, participants were asked to imagine the photos they were being shown were of two potential wedding locations for themselves. Fifty-three percent of participants chose location A if neither picture included another couple tying the knot. But if another couple was shown in a photo of location A, and not in location B, only 27% of the participants chose location A.

By contrast, in another experiment, participants were told to imagine they were planning a wedding for someone else. As planners, they didn’t mind whether or not a couple was shown in the photo. “Wedding planners aren’t seeking self-identity the way their clients are,” Lu says.

Online-marketing lesson

Lu says that her research may have some implications for online marketers. “They might encourage previous customers not to post selfies of special experiences if they want new customers to try those experiences at the same location, which seems counterintuitive, I know,” she says.

Hotels and destinations, too, might reconsider including images of clearly visible guests and visitors in their marketing materials. And social-media influencers might want to skip the selfie in paid posts for destinations, so as not to seem territorial. One exception, Lu notes, is when the person in the photo has an identity that is distinct from that of the viewer, such as the owner of the venue, “but you might want to acknowledge that the person shown is the owner,” she says.



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‘Go Woke, Go Broke’ Review: The Worst Investments

Charles Gasparino of Fox Business excoriates the progressive pieties that dominate the modern boardroom.

By TUNKU VARADARAJAN
Mon, Sep 9, 2024 4 min

Charles Gasparino is a gladiatorial journalist. When he steps into the arena to fight a money-man or enterprise that he believes is anticapitalist or crooked, he can be brutal. Making an enemy of him is not for the faint-hearted: Watch him trade insults with his critics on social media. He was once a Wall Street reporter for this newspaper, where editors and colleagues remember him for his no-holds-barred style. Which is precisely how we’d describe the approach in “Go Woke, Go Broke,” Mr. Gasparino’s blistering account of “how corporate America became something close to a foot soldier in the progressive movement.” Now a senior correspondent at the Fox Business Network, Mr. Gasparino is also a columnist at the New York Post, whose irreverent, indignant (and often irresistible) tabloid style is very much in evidence here. (Fox, the Post and the Journal share common ownership.)

“Go Woke, Go Broke” is a takedown of “corporate wokeness,” which Mr. Gasparino describes as the “noxious ideology of progressive politics in the boardroom”—an ideology, he says, that “needs to die a thousand deaths.” The book can be seen as a demotic complement to “Woke, Inc.” (2021), by the brainy (and sometimes tiresome) former Republican presidential contender Vivek Ramaswamy. Mr. Gasparino’s is the better book for its plainspokenness: Many more Middle Americans—whose jobs have been outsourced or have been imperiled by the high-minded dictates of “diversity”—will grasp its message. These are the people who, Mr. Gasparino argues, have been shafted by the Wall Street “fat cats” who’ve grown “much fatter” by their “feeding at the ESG trough.”

ESG stands for “environmental, social, and governance”—metrics intended to direct or funnel investment in an ostensibly socially responsible direction. Mr. Gasparino is a populist-capitalist, and ESG is his bête noire, along with “diversity, equity, and inclusion” (DEI). These “leftist shibboleths” have, the author says, “warped” American business practices for nearly two decades and grew in intensity under the second Obama administration.

Mr. Gasparino traces the roots of ESG to the 1980s and ’90s, when business leaders began embracing so-called corporate social responsibility (or CSR, in its now archaic abbreviation). CSR, in time, evolved into bien-pensant notions of stakeholder capitalism, championed by the likes of Klaus Schwab, the founder of the World Economic Forum in Davos, Switzerland. Davos Man, writes Mr. Gasparino, “represents the ultimate marriage of the progressive globalist corporate citizen with the globalist progressive regulatory bureaucrat.”

All this performatively moral investing is a revolt against Milton Friedman, the economist who in 1970 stated that “the social responsibility of business is to increase its profits.” Friedman, writes Mr. Gasparino, would have hated ESG and DEI, “among the most heinously anti-American management philosophies ever developed.” (Readers of Mr. Gasparino’s robust book will realize pretty quickly that nuance is for wimps.)

Basing his book largely on a host of interviews with “company insiders,” Mr. Gasparino gives us entertaining (and informative) accounts of corporate blunders in the name of wokeness. He reminds us of the time AB InBev—the holding company for Anheuser-Busch and its beer, Budweiser—thought it would be a great idea to use a “transwoman influencer” named Dylan Mulvaney to market its top-selling Bud Light. Middle America revolted and stopped buying the beer, heretofore branded as a manly beverage. Mr. Gasparino also recounts how the discount retailer Target was punished by consumers for promoting “tuck-friendly bathing suits for men transitioning to women” alongside rainbow-colored onesies for toddlers. And Disney, recalls the author, erred politically and financially when its chief executive, Bob Chapek, embarked on a bruising battle with Florida’s Gov. Ron DeSantis and challenged the validity of a state law barring public schools from teaching sexual education to children before the fourth grade. In each case, the company’s stock price tanked and sales plummeted.

It enrages Mr. Gasparino that America’s corporate management luxuriates “in progressive causes as a side hustle.” But in some cases, he tells us, these causes are the main course. Among the villains trying to ram ESG down our throats are Larry Fink, the CEO of BlackRock; Jamie Dimon, the CEO of JPMorgan Chase; David Solomon, the CEO of Goldman Sachs; and the “ESG-obsessed” Gary Gensler, President Biden’s chairman of the Securities and Exchange Commission, whom Mr. Gasparino describes as “a male version” of Sen. Elizabeth Warren, “among the most woke, annoying, and . . . dangerous bureaucrats in government.” Add to the list Adena Friedman, the CEO of Nasdaq, which demands that companies seeking to list on its exchange disclose board-level diversity statistics and, if the need arises, explain why they don’t have a diversity of directors. Such demands aren’t, of course, slapped on Chinese companies, which are, Mr. Gasparino points out, curiously exempt from all the wokest rules. When was the last time a Chinese company was asked why it didn’t have a Uyghur on its board, or an LGBTQ+ person?

Attacking Larry Fink as “Mr. ESG,” says Mr. Gasparino, has become “a rallying cry on the populist right,” whose backlash against corporate wokeness has been so fierce that even BlackRock has started to dismount from its moral high horse. Consumers’ Research, a conservative advocacy group pushing back against ESG, derides the abbreviation as “elitists, socialists, and grifters,” as well as “erasing savings and growth”—pungent and effective put-downs. More and more investors are aware that ESG-specific funds are expensive and rarely beat the market. In fact, writes Mr. Gasparino, “they’re some of the worst investments,” even as they make it harder to tackle inflation by forcing curbs on fossil fuels. But Middle America appears to have woken up to the perils of ESG and is giving voice to its displeasure. “It’s now their Arab Spring,” says Mr. Gasparino. This may be hyperbolic overreach, even for the crusading Mr. Gasparino, but he’s confident that America’s version of a grassroots people’s revolt will end better than the one in the Middle East. Let’s pray he’s right.

Mr. Varadarajan, a Journal contributor, is a fellow at the American Enterprise Institute and at Columbia University’s Center on Capitalism and Society.

MOST POPULAR
11 ACRES ROAD, KELLYVILLE, NSW

This stylish family home combines a classic palette and finishes with a flexible floorplan

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Just 55 minutes from Sydney, make this your creative getaway located in the majestic Hawkesbury region.

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