Future Returns: Seeking Out Tech Trendsetters
Where to look for the next big tech trend.
Where to look for the next big tech trend.
While many investors are focused on Facebook, Alphabet’sGoogle, Netflix, and other large tech companies that seem to change society daily, there are hundreds of smaller, under-the-radar companies that are transforming even mundane businesses such as mortgage applications into software companies.
Eaton Vance WaterOak Advisors, a US$14.3 billion registered investment advisor for wealthy individuals, foundations, and institutions, seeks out these smaller “analog-to-digital” companies across all of its investment strategies, says Duke Laflamme, chief investment officer of the firm, an arm of Boston-based asset manager Eaton Vance.
“We think there are a lot of companies out there that are smaller, less followed, and very similar in a lot of regards to some of the larger players that are getting all the attention,” Laflamme says.
Eaton Vance WaterOak owns larger, growth tech companies, too, including Netflix and Facebook, but says they will always be asking, “Is there something that has a clear path to a higher growth rate with great management?”
Penta recently spoke with Laflamme about the investment firm’s approach and the kind of companies it chooses.
Streamlining in Any Sector
Eaton Vance WaterOak’s premise is that “most companies are becoming software companies to a certain degree,” Laflamme says.
They are doing so to be more efficient—and therefore more profitable—and to improve the experience of their customers. These impulses are altering the trajectory of consumer-facing companies and industrial firms that can employ technology to streamline processes.
“We’re looking at it from the perspective of, ‘let’s find great companies that are already great companies, and see what they are doing in terms of some sort of transformation to make them even better,’” Laflamme says.
Take the unwieldy process of applying for a mortgage, which can involve lengthy sittings in legal offices signing documents “that no one really reads,” Laflamme says. “If you can digitize some of that, it’s a great way to improve the efficiency of that process.”
Black Night, a Jacksonville, Fla., company has capitalized on providing that efficiency with mortgage and consumer loans, from the point of origination to loan servicing and processing. The firm also provides mortgage lenders with insight on potential problem loans, Laflamme says. “It’s an end-to-end solution.”
A Pandemic Push
A theme during the height of the pandemic was how lockdowns to contain the spread of the virus speeded the digital transformation of many sectors of the economy. Zoom and Google Meet conferencing became the norm, art fairs and museums went digital, and more restaurants went online.
These dynamics benefited companies that already had been shifting to digital services, and helped others that were able to quickly adjust when the lockdowns went into effect.
Domino’s Pizza is an example of the latter, LaFlamme says. In the midst of the pandemic, “They really transformed the efficiency of their technology through [their] app, website, etcetera,” he says. “They now have a consumer base that is likely to stick with them through post-pandemic.”
Digital Stickiness
The investment firm likes companies that are nimble, and can create a moat around their business with that kind of customer “stickiness” through the use of technology, essentially making themselves the go-to provider in their sector, Laflamme says.
An example is Intuitive Surgical, a Sunnyvale, Calif.-based company that is a leader in providing robotic surgical equipment. If a doctor is trained by Intuitive Surgical on its machinery, he or she is unlikely to switch to another company that comes along with the same type of product, he says.
While competitors to Intuitive are coming out, they are “behind pace on adoption,” Laflamme says. “If Intuitive is the gold standard and you are a doctor and you get trained on the gold standard, if an equal [company] comes along, there’s no reason to get that training as well.”
Other companies the firm likes include Watsco, an air conditioning, heating, and refrigeration equipment distributor based in Miami, that has created a just-in-time inventory system allowing plumbing and heating providers to get what they need when they need it.
“It’s one of these smaller, sleepy companies that you wouldn’t think of as a tech company that is transforming themselves and getting to be even better companies through that technology,” he says.
Another is Ritchie Bros. Auctioneers in Burnaby, Canada, which sells heavy equipment via auctions. “They’ve done a good job of taking one of the oldest-school processes out there and bringing it into this century,” Laflamme says.
An advantage of the improved efficiencies and lower costs generated by the tech transformation is the deflationary effects it has on the economy. By reducing the amount of time and labour it takes to process a mortgage, for instance, many more mortgages can be processed. “There’s a lot that can be wrung out of the system,” he says.
Reprinted by permission of Penta. Copyright 2021 Dow Jones & Company. Inc. All Rights Reserved Worldwide. Original date of publication: June 25, 2021
Chris Dixon, a partner who led the charge, says he has a ‘very long-term horizon’
Americans now think they need at least $1.25 million for retirement, a 20% increase from a year ago, according to a survey by Northwestern Mutual
China’s economic recovery isn’t gaining the momentum money managers are awaiting.
Data from China Beige Book show that the economic green shoots glimpsed in August didn’t sprout further in September. Job growth and consumer spending faltered, while orders for exports came in at the lowest level since March, according to a monthly flash survey of more than 1,300 companies the independent research firm released Thursday evening.
Consumers’ initial revenge spending after Covid restrictions eased could be waning, the results indicate, with the biggest pullbacks in food and luxury items. While travel remains a bright spot ahead of the country’s Mid-Autumn Festival, hospitality firms and chain restaurants saw a sharp decline in sales, according to the survey.
And although policy makers have shown their willingness to stabilise the property market, the data showed another month of slower sales and lower prices in both the residential and commercial sectors.
Even more troubling are the continued problems at Evergrande Group, which has scuttled a plan to restructure itself, raising the risk of a liquidation that could further destabilise the property market and hit confidence about the economy. The embattled developer said it was notified that the company’s chairman Hui Ka Yan, who is under police watch, is suspected of committing criminal offences.
Nicole Kornitzer, who manages the $750 million Buffalo International Fund (ticker: BUIIX), worries about a “recession of expectations” as confidence continues to take a hit, discouraging people and businesses from spending. Kornitzer has only a fraction of the fund’s assets in China at the moment.
Before allocating more to China, Kornitzer said, she needs to see at least a couple quarters of improvement in spending, with consumption broadening beyond travel and dining out. Signs of stabilisation in the housing market would be encouraging as well, she said.
She isn’t alone in her concern about spending. Vivian Lin Thurston, manager for William Blair’s emerging markets and China strategies, said confidence among both consumers and small- and medium-enterprises is still suffering.
“Everyone is still out and about but they don’t buy as much or buy lower-priced goods so retail sales aren’t recovering as strongly and lower-income consumers are still under pressure because their employment and income aren’t back to pre-COVID levels,” said Thurston, who just returned from a visit to China.
“A lot of small- and medium- enterprises are struggling to stay afloat and are definitely taking a wait-and-see approach on whether they can expand. A lot went out of business during Covid and aren’t back yet. So far the stimulus measures have been anemic.”
Beijing needs to do more, especially to stabilise the property sector, Thurston said. The view on the ground is that more help could come in the fourth quarter—or once the Federal Reserve is done raising rates.
The fact that the Fed is raising rates while Beijing is cutting them is already putting pressure on the renminbi. If policy makers in China wait until the Fed is done, that would alleviate one source of pressure before their fiscal stimulus adds its own.
Chris Dixon, a partner who led the charge, says he has a ‘very long-term horizon’
Americans now think they need at least $1.25 million for retirement, a 20% increase from a year ago, according to a survey by Northwestern Mutual