AI-Powered Coding Tools Are Here to Help—Not Harm—Your Job, Insist IT Experts
Even as code development tools get more sophisticated, thanks to generative AI, vendors and other tech pros say nothing replaces the human touch
Even as code development tools get more sophisticated, thanks to generative AI, vendors and other tech pros say nothing replaces the human touch
Generative artificial intelligence tools designed to automate the process of writing computer code are unlikely to offset a shortage of software engineers—let alone put them out of a job, enterprise-technology leaders said.
Demand for software engineers, developers and programmers has long outpaced supply. In recent months, generative AI has given chief information officers and other corporate IT managers the ability to automate some tasks in the software-engineering life cycle, said Rafee Tarafdar, chief technology officer at Infosys, a business consulting, information technology and outsourcing services firm.
But AI tools aren’t yet sophisticated enough to build working business apps, Tarafdar said. While certain tasks may become outdated as AI-powered coding assistants take them over, “skilled coders will be needed to oversee generated code and documentation,” among other roles, he said.
Tarafdar said he is currently training the company’s engineers and developers to use automated coding tools, including Infosys’ internally built AI coding assistant.
Sparked in part by the popularity of OpenAI’s ChatGPT chatbot, released in November, veteran business software companies, as well as a growing number of tech startups, have been rolling out software applications over the past few months that leverage generative AI technology to write blocks of code from scratch. Trained on massive amounts of data, generative AI tools are designed to produce text, images and code based on users’ natural-language prompts.
Generative AI sales are expected to reach $3.7 billion this year, expanding by an annual growth rate of 58% to an estimated $36 billion by 2028, according to market researcher S&P Global Market Intelligence. Tools designed to generate code are the fastest-growing category, said S&P managing analyst Nick Patience. That growth reflects a dearth of software engineers, which can hinder business growth, Patience said.
Until recently, low- and no-code software development platforms, which are designed to require minimal input to develop apps, were among the few ways employers could bridge that gap, said Jithin Bhasker, a general manager and vice president at a cloud-based enterprise software firm ServiceNow. “Generative AI will empower every employee to build and deploy automation at scale,” he said.
Despite growing interest for the tools among companies across industries, it is still early days for adoption, with many use cases still in pilot. CIOs have voiced concern that tools designed to lower the bar for code creation could lead to increased technical debt and orphan code. Technical debt refers to imperfect technology deployed to meet immediate needs with the knowledge that its imperfections will require redress in the future.
Still, tech companies are moving fast to capture a share of the market. Databricks, a data-storage and management vendor, on Wednesday released a generative AI tool designed to enable employees to use natural-language prompts, rather than code, to mine a company’s data for business insights—handling a task typically left to data scientists and programmers.
But it isn’t meant to replace them outright, said Databricks Chief Executive Ali Ghodsi. By handling code, the tool allows developers to focus on more innovative, proactive projects, while employees outside of tech hubs still have access to business data without the need for special training or coding skills, Ghodsi said.
Similarly, an AI-powered coding assistant launched in March by software firm Sourcegraph is designed to answer users’ technical questions, fix bugs in existing code and generate new code. It is meant to enhance the work of engineers and developers, said CEO Quinn Slack, adding that developers will be freed up to perform higher-level projects, rather than get bogged down by endless lines of basic code.
Thomas Dohmke, CEO of Microsoft-owned coding-collaboration platform GitHub, said that more than 20,000 organisations are currently using GitHub Copilot, a code-generating tool created in partnership with OpenAI and launched last year. In March, GitHub released a ChatGPT-like version of the tool, designed to enable users to interact with the tool through natural-language prompts.
Dohmke said companies are using the new tool for everything from explaining blocks of code to proposing fixes for bugs. “Technology that is not sentient cannot replace human creativity, it can only help deliver it,” Dohmke said. “Right now, AI is really just a probability machine, a co-pilot that is symbiotically dependent on its human pilot to build the world’s software.”
Vlad Magdalin, co-founder and CEO at Webflow, which sells cloud-based software for building and hosting websites, said he has embraced the new automated coding tools. Speaking this week at Collision, a technology conference in Toronto, Magdalin said simplifying the task of writing code saves time and raises expectations of productivity for developers. “It doesn’t mean that a developer is working 30 hours fewer,” he said.
“It’s not a magical tool that removes the need for a human,” Magdalin said.
Chris Dixon, a partner who led the charge, says he has a ‘very long-term horizon’
Americans now think they need at least $1.25 million for retirement, a 20% increase from a year ago, according to a survey by Northwestern Mutual
Office owners are struggling with near record-high vacancy rates
First, the good news for office landlords: A post-Labor Day bump nudged return-to-office rates in mid-September to their highest level since the onset of the pandemic.
Now the bad: Office attendance in big cities is still barely half of what it was in 2019, and company get-tough measures are proving largely ineffective at boosting that rate much higher.
Indeed, a number of forces—from the prospect of more Covid-19 cases in the fall to a weakening economy—could push the return rate into reverse, property owners and city officials say.
More than before, chief executives at blue-chip companies are stepping up efforts to fill their workspace. Facebook parent Meta Platforms, Amazon and JPMorgan Chase are among the companies that have recently vowed to get tougher on employees who don’t show up. In August, Meta told employees they could face disciplinary action if they regularly violate new workplace rules.
But these actions haven’t yet moved the national return rate needle much, and a majority of companies remain content to allow employees to work at least part-time remotely despite the tough talk.
Most employees go into offices during the middle of the week, but floors are sparsely populated on Mondays and Fridays. In Chicago, some September days had a return rate of over 66%. But it was below 30% on Fridays. In New York, it ranges from about 25% to 65%, according to Kastle Systems, which tracks security-card swipes.
Overall, the average return rate in the 10 U.S. cities tracked by Kastle Systems matched the recent high of 50.4% of 2019 levels for the week ended Sept. 20, though it slid a little below half the following week.
The disappointing return rates are another blow to office owners who are struggling with vacancy rates near record highs. The national office average vacancy rose to 19.2% last quarter, just below the historical peak of 19.3% in 1991, according to Moody’s Analytics preliminary third-quarter data.
Business leaders in New York, Detroit, Seattle, Atlanta and Houston interviewed by The Wall Street Journal said they have seen only slight improvements in sidewalk activity and attendance in office buildings since Labor Day.
“It feels a little fuller but at the margins,” said Sandy Baruah, chief executive of the Detroit Regional Chamber, a business group.
Lax enforcement of return-to-office rules is one reason employees feel they can still work from home. At a roundtable business discussion in Houston last week, only one of the 12 companies that attended said it would enforce a return-to-office policy in performance reviews.
“It was clearly a minority opinion that the others shook their heads at,” said Kris Larson, chief executive of Central Houston Inc., a group that promotes business in the city and sponsored the meeting.
Making matters worse, business leaders and city officials say they see more forces at work that could slow the return to office than those that could accelerate it.
Covid-19 cases are up and will likely increase further in the fall and winter months. “If we have to go back to distancing and mask protocols, that really breaks the office culture,” said Kathryn Wylde, head of the business group Partnership for New York City.
Many cities are contending with an increase in homelessness and crime. San Francisco, Philadelphia and Washington, D.C., which are struggling with these problems, are among the lowest return-to-office cities in the Kastle System index.
About 90% of members surveyed by the Seattle Metropolitan Chamber of Commerce said that the city couldn’t recover until homelessness and public safety problems were addressed, said Rachel Smith, chief executive. That is taken into account as companies make decisions about returning to the office and how much space they need, she added.
Cuts in government services and transportation are also taking a toll. Wait times for buses run by Houston’s Park & Ride system, one of the most widely used commuter services, have increased partly because of labor shortages, according to Larson of Central Houston.
The commute “is the remaining most significant barrier” to improving return to office, Larson said.
Some landlords say that businesses will have more leverage in enforcing return-to-office mandates if the economy weakens. There are already signs of such a shift in cities that depend heavily on the technology sector, which has been seeing slowing growth and layoffs.
But a full-fledged recession could hurt office returns if it results in widespread layoffs. “Maybe you get some relief in more employees coming back,” said Dylan Burzinski, an analyst with real-estate analytics firm Green Street. “But if there are fewer of those employees, it’s still a net negative for office.”
The sluggish return-to-office rate is leading many city and business leaders to ask the federal government for help. A group from the Great Lakes Metro Chambers Coalition recently met with elected officials in Washington, D.C., lobbying for incentives for businesses that make commitments to U.S. downtowns.
Baruah, from the Detroit chamber, was among the group. He said the chances of such legislation being passed were low. “We might have to reach crisis proportions first,” he said. “But we’re trying to lay the groundwork now.”
Chris Dixon, a partner who led the charge, says he has a ‘very long-term horizon’
Americans now think they need at least $1.25 million for retirement, a 20% increase from a year ago, according to a survey by Northwestern Mutual