Go Woke, Go Broke? Not a Chance, Say Ben and Jerry
Still best friends, Ben & Jerry’s founders speak about mixing politics with business, the ice cream brand’s future and why Ozempic doesn’t worry them
Still best friends, Ben & Jerry’s founders speak about mixing politics with business, the ice cream brand’s future and why Ozempic doesn’t worry them
Ben Cohen and Jerry Greenfield are about as well known for their progressive politics as they are for quirky ice cream flavors like Chunky Monkey and Phish Food.
Their experiment in melding business with social justice for years seemed like a model that many in the corporate world were warming up to. And then attitudes cooled.
Some businesses have started to put less emphasis on the kinds of social and political issues that Ben & Jerry’s has championed. Certain investors have urged corporations to stick with what they know best.
For their part, the lifelong friends, both now 73 years old, say their style of corporate activism isn’t bad for business—just the opposite.
Most companies aren’t comfortable engaging with social issues because “they don’t want to potentially alienate customers,” says Greenfield. “The irony is for Ben & Jerry’s, that is what makes the company successful.”
Cohen and Greenfield say the brand is now at a crossroads after parent company Unilever said in March that it would spin off or sell its ice cream division , a move interpreted by some as the culmination of a failed experiment in mixing progressive politics with big business.
While Ben & Jerry’s has for decades worn its heart on its sleeve, some of the brand’s political pronouncements in recent years have angered certain consumers and investors. Cohen believes this is at least partly the reason for its owner’s decision to part ways. For Unilever, “Ben & Jerry’s creates a lot of problems,” he says.
Cohen and Greenfield, who still count as Unilever employees, say the upset is worth it.
The founders shared internal sales data with The Wall Street Journal that showed the brand had logged stronger sales growth than its parent’s broader ice cream business in three of the past five years. Neither side disclosed profit figures.
Unilever’s ice cream head, Peter ter Kulve , says that, “whilst we don’t always agree” with Ben & Jerry’s, the combination of the company’s leadership, the brand’s board and founders’ involvement has been successful.
Do Cohen and Greenfield think the brand could be better off with a new owner? “To have a values-aligned owner of Ben & Jerry’s would be a beautiful thing,” says Cohen.
Of all the multinationals that could have bought Ben & Jerry’s, Unilever—given its historic focus on sustainability—was seen as perhaps the best fit. But in recent years a marketing strategy aimed at imbuing all of Unilever’s brands with a social or environmental purpose fell flat . Unilever has since narrowed the strategy to a few big brands.
Both men earned millions from Unilever’s $326 million purchase of their ice cream brand and say the deal hasn’t been all bad. Unilever helped Ben & Jerry’s expand internationally—it is now sold in 43 countries—and figure out the nuts and bolts of building new factories. It also gave the brand a bigger platform to push its social mission, albeit less aggressively than the founders would have liked.
In recent years a handful of prominent brands have been hit by consumer boycotts after wading into the culture wars. Companies are also being presented with more investor proposals against environmental and social initiatives while some activists are taking companies to court over their diversity and inclusion pledges. The upshot is that companies, particularly in the U.S., are talking less about their ESG efforts.
Cohen and Greenfield say they understand the pressure public companies—including Unilever—are under to avoid thorny issues but think this limits their growth prospects. Consumers, particularly younger ones, expect brands to speak out about issues like war, racism and climate change, they say.
Ben & Jerry’s began in 1978, when Cohen and Greenfield started selling ice cream out of a gas station in Burlington, Vt. They threw chunks of candy and nuts into partially frozen smooth ice cream largely because the heavily textured result appealed to Cohen, whose poor sense of smell impedes his ability to taste.
Alongside whimsically named flavours, social activism became a part of the brand’s identity early on. In 1988, Cohen and Greenfield launched Peace Pops, a chocolate-covered ice cream on a stick that advocated for cuts to U.S. military spending.
By the 90s, the brand had become one of America’s most recognisable brands, later that decade attracting takeover interest. Cohen and Greenfield say they didn’t want to sell but, as a public company, had to put Unilever’s offer to shareholders.
To keep the founders happy, Unilever agreed to let Ben & Jerry’s retain an independent board that would dictate the company’s social mission.
Despite this, “the first few years were rough,” remembers Cohen.
Unilever cut costs, making pints with less butterfat and using smaller, cheaper chunks. A proposed new flavor intended to celebrate Vermont’s law legalising civil unions for same-sex couples was scrapped.
Over the years, “the social mission rose or fell based on who the CEO was,” says Cohen. “If the CEO was into it, it prospered and if the CEO wasn’t it didn’t.”
Unilever preferred to attach its brands to more neutral causes , like reducing food waste or improving sanitation. Ben & Jerry’s, by contrast, publicly opposed what it described as Donald Trump’s “regressive agenda” by launching a flavour called Pecan Resist. It accused President Biden on social media of fanning the flames of war by sending troops to Europe after Russia’s invasion of Ukraine.
Tensions between the brand and its parent burst into public view soon after Ben & Jerry’s said it would halt sales in Jewish settlements in the Israeli-occupied West Bank and contested East Jerusalem in July 2021. It said selling in those settlements, considered illegal by much of the international community , was inconsistent with its values.
The move prompted some consumers to boycott Unilever’s brands, and U.S. pension funds to sell shares in the company.
Unilever tried to quell the furor by selling Ben & Jerry’s business in Israel without its permission. The brand then sued its parent , saying it had violated the acquisition agreement. The two sides eventually settled, but tensions persist.
“There is no other entity like Ben & Jerry’s at Unilever,” says Cohen. “They don’t understand it, they don’t really know how to deal with it and they want to run it like any other brand that they own.”
In January, Unilever prevented Ben & Jerry’s from calling for a cease-fire in Gaza, the founders say. The brand circumvented its parent by issuing a statement via its independent board.
How involved Cohen and Greenfield remain depends on to what extent any new owner permits the brand’s board to continue to pursue its social mission.
If bought by a finance-focused entity, Ben & Jerry’s will suffer, Cohen says. “They don’t realize the intangibles that are behind the numbers.”
Born four days apart, Cohen and Greenfield have been best friends since seventh grade.
They live 2 miles from each other near Ben & Jerry’s headquarters in Vermont, and hang out regularly. “It’s more fun to do things together,” says Greenfield.
The pair have dabbled in various construction projects together, building a gazebo, cabin and bench in their free time. “It’s much more beautiful than your usual park bench,” qualifies Cohen. “We didn’t buy any lumber, we just cut down trees.”
They also get together to do physical therapy exercises to help their bad backs but dislike the dead bug, which involves lying on your back and raising and lowering opposite arms and legs.
Both men have remained involved with Ben & Jerry’s and get a salary from Unilever although they have no managerial or operational role at the company. They show up to franchisee meetings, scoop-shop openings and employee training sessions to shake hands and offer encouragement.
They see their main role as bringing visibility to causes the Ben & Jerry’s brand supports. They are currently lobbying to end qualified immunity , the controversial doctrine that says police officers and other officials can’t be sued for misconduct unless they have violated “clearly established” rights.
Recently, Unilever’s new chief executive, Hein Schumacher , visited Vermont, where he met the founders. Cohen describes him as a “nice guy” but says they didn’t spend a lot of time together. “I assume he’s a very good executive,” he says. “Business executive.”
The pair’s favourite flavours—Coconut Almond Fudge Chip for Greenfield and Mocha Walnut for Cohen—have long since hit “the flavour graveyard.” The coconut flavour wasn’t selling well enough while the mocha one drew lots of consumer complaints. “Half of them would say it had too much chocolate in it and the other half would say it had too much coffee,” says Cohen.
How worried are the founders that in an era of weight-loss drugs people could eat less ice cream?
Not at all, they say. Greenfield says people’s relationship with ice cream is about enjoyment or celebration, not nutrition. Still, people should eat ice cream in moderation. “You’re not supposed to eat a whole tub at once,” he says primly.
“I think you can eat a whole tub at once,” interjects Cohen. “You’re just not supposed to do it every day.”
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Administration officials have spoken to the airline industry, which has voiced concerns about the rising costs.
Former New Hampshire Gov. Chris Sununu delivered a warning to Treasury Secretary Scott Bessent during a recent visit to Washington: Already-high airfares will surge if the war in Iran doesn’t end soon.
Sununu, a Republican who represents some of the biggest airlines as president of the industry group Airlines for America, has for weeks sounded the alarm to Trump administration officials about the economic fallout from high jet fuel prices. The war, Sununu has argued, must come to a close soon, or things will get worse.
Administration officials have gotten the message.
Privately, President Trump’s advisers are increasingly worried that Republicans will pay a political price for the rising fuel costs, according to people familiar with the matter. Many of those advisers are eager to end the war, hoping prices will begin to moderate before November’s midterm elections.
The fallout from the U.S.-Israeli attack in late February has slowed traffic through the Strait of Hormuz, a vital shipping lane, triggering a sharp increase in oil, gasoline and jet-fuel prices.
That means consumers are grappling with high costs ahead of the summer travel season, as they consider vacation plans.
Sixty-three per cent of Americans said they put a great deal or a good amount of blame on Trump for the increase in gas prices, according to a new poll conducted by NPR, PBS and Marist.
More than 8 in 10 Americans said struggles at the gas pump are putting strain on their finances.
Jet-fuel prices roughly doubled in a matter of weeks after the war began, and they have remained high. Airlines have said that will add billions of dollars of additional expenses this year, squeezing profit margins.
U.S. airlines spent more than $5 billion on fuel in March—up 30% from a year earlier, according to government data.
Carriers have been raising ticket prices, hoping to pass the cost along to consumers, and they are culling flights that will no longer make money at higher price levels.
In March, the price of a U.S. domestic round-trip economy ticket rose 21% from a year earlier to $570, according to Airlines Reporting Corp., which tracks travel-agency sales.
So far, airlines have said the higher fares haven’t deterred bookings and they are hoping to recoup more of the fuel-cost increases as the year goes on.
Earlier this week, Trump said the current price of oil is “a very small price to pay for getting rid of a nuclear weapon from people that are really mentally deranged.”
Secretary of State Marco Rubio told reporters that if Iran got a nuclear weapon, the country would have more leverage to keep the strait closed and “make our gas prices like $9 a gallon or $8 a gallon.”
Trump has taken steps in recent days to bring the war to an end. Late Tuesday, the president paused a plan to help guide trapped commercial ships out of the Strait of Hormuz, expressing optimism that a deal could be reached with Iran to end the conflict.
Crude oil prices fell below $100 a barrel on Wednesday, after reports that Iran and the U.S. are working with mediators on a one-page framework to restart negotiations aimed at ending the conflict and opening the strait.
Sununu said Trump administration officials are conscious of the economic fallout from the war: “They get it…and I think that’s why they’re trying to get through the war as fast as they can.”
But he cautioned that it could take months for prices to return to prewar levels.
“Ticket prices won’t go down immediately” after the strait is fully reopened, Sununu said. “You’re looking at elevated ticket prices through the summer and fall because it takes a while for the prices to go down.”
Since the initial U.S.-Israeli attack in late February, Sununu has met in Washington with National Economic Council Director Kevin Hassett, representatives from the Transportation Department and senior White House officials.
A White House official confirmed that Hassett and Sununu have discussed the effect of increased fuel prices on the airline industry. The official said the conversation touched on how the industry can mitigate the impact of high jet fuel prices on consumers.
“The president and his entire energy team anticipated these short-term disruptions to the global energy markets from Operation Epic Fury and had a plan prepared to mitigate these disruptions,” White House spokeswoman Taylor Rogers said, pointing to the administration’s decision to waive a century-old shipping law in a bid to lower the cost of moving oil.
Rogers said the administration is working with industry representatives to “address their concerns, explore potential actions, and inform the president’s policy decisions.”
A Treasury Department spokesman pointed to Bessent’s recent comments on Fox News that the U.S. economy remains strong despite price increases. The spokesman said Treasury officials have met with airline executives, who have reaffirmed strong ticket bookings.
“We’re cognizant that this short-term move up in prices is affecting the American people, but I am also confident, on the other side of this, prices will come down very quickly,” Bessent told Fox News on Monday.
The war has already contributed to one casualty in the industry: Spirit Airlines. Company representatives have said they were forced to close the airline because the sustained surge in jet-fuel prices derailed the company’s plan to emerge from chapter 11 bankruptcy.
The Trump administration and Spirit failed to come to an agreement for the company to receive a financial lifeline of as much as $500 million from the federal government.
Transportation Secretary Sean Duffy has argued that the Iran war wasn’t the cause of Spirit’s demise, pointing to the company’s past financial struggles, as well as the Biden administration’s decision to challenge a merger with JetBlue.
Other budget airlines have also turned to the federal government for help since the U.S.-Israeli attack. A group of budget airlines last month sought $2.5 billion in financial assistance to offset higher fuel costs, and they separately wrote to lawmakers asking for relief from certain ticket taxes.
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