Meet the Owners Spending Big on Their Pets—Even After Their Deaths
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Meet the Owners Spending Big on Their Pets—Even After Their Deaths

Pet memorialisation is having a post pandemic bump, as owners turn to bone preservation, life-like taxidermy and personalised urns to ease their grief

By SARAH PAYNTER
Sat, Jun 1, 2024 7:00amGrey Clock 7 min

In San Jose, Calif., a preserved Chihuahua skeleton stands on a bed of fur atop an antique library card catalog. A photo of the dog, Shirley, peers down on the living-room display.

Mari Moore, a 45-year-old paralegal, paid around $6,500 to preserve her dog’s bones, a process called bone articulation, after the rescue dog, who was at least 10 years old, died in 2020.

With a new appreciation for the brevity of life, she and her husband, Kirk Moore, 45, started therapy to improve their relationship after Shirley died.

Mari and Kirk Moore remember their dog, Shirley, with a large photo and a display of her preserved bones. PHOTO: HELYNN OSPINA FOR THE WALL STREET JOURNAL

“When Shirley passed, our whole lives changed. We really realised that we want to appreciate each other,” she said. Now, they visit the shrine almost daily, especially during fights and difficult days. “It reminds me of real, pure, unconditional love, and it makes me want to be better.”

Mourning owners are memorialising their beloved cats and dogs at a rate not seen in over a century, when Victorian-era pet owners frequently taxidermied deceased companions, said the Moores’ taxidermist, Lauren Kane of Precious Creature Taxidermy in Redlands, Calif.

Lifelike taxidermy and bone articulation can cost thousands of dollars. But urns, some made of bronze or inlaid with ornate mother-of-pearl designs, are a more common and accessible choice for people who want to honour their pets and integrate a memorial into the design of their home, said Tim Murphy, executive director and chief executive of the Casket & Funeral Supply Association of America. The trade organisation supports professionals in funeral services for humans and, increasingly, for pets, he said.

Artist commissions

In 2023, about 33% of funeral homes offered pet-care services, up from 26% in 2021, according to the National Funeral Directors Association, a professional organisation for funeral-services professionals in Brookfield, Wis.

Demand has heightened since the pandemic, when bonds grew stronger as people spent more time at home with their pets, said Donna Shugart-Bethune, executive director of the International Association of Pet Cemeteries and Crematories.

While pet urns usually cost $50 to several hundred dollars, customisation can push the expense into the thousands, said Murphy. Sentimental pet owners frequently commission artists to make custom sculptures of bronze, papier-mâché, wood or pottery as vessels for pet ashes, said Coleen Ellis, the executive director of the International Association for Animal Hospice and Palliative Care.

“There is not too much of a limit on what people are willing to spend on their pets. I actually find that people are willing to spend more money on their pets than on their human loved ones,” said Nikki Nordeen of Terrybear, a St. Paul, Minn.-based supplier of memorial items to the funeral industry and pet-loss professionals.

While pet urns are usually smaller and less expensive than those designed for humans, Nordeen said some people are choosing personalised, high-end urns that rival or even exceed the cost of traditional human urns, she said. Without customisation, Terrybear’s pet urns retail for about $50 to $400 compared with an average $120 to $800 for traditional urns, said Nordeen.

Bucket and Mr. Pickles

In Manhattan, Ill., a $250 square wooden urn is disguised as a shadow box, showcasing three photos of a cocker spaniel mix named Bucket, her collar and a tag that identified her as blind.

Kate Becker, a 36-year-old critical care nurse practitioner, and her husband, veterinarian Scott Becker, adopted two dogs—Bucket and Mr. Pickles—in 2014. Four years later, she said they built a house with a light-filled guest bedroom where Scott played guitar to decompress after difficult days.

Kate Becker sits with Bucket’s surviving companion Mr. Pickles (right) and her new rescue dog Sola (left). PHOTO: KEVIN SERNA FOR THE WALL STREET JOURNAL

But Kate’s life changed when her husband died of cardiac arrest at age 40 in 2020, and Bucket went into kidney failure and had to be put down a year later.

“Scott and I did not have any children, so my dogs 100% got me through,” she said. “Losing Bucket—that was really hard, especially so soon after Scott passed.”

Kate placed Scott’s urn, a box with a sea-like glass exterior, with Bucket’s urn on a dresser in the guest bedroom, with candles and her late husband’s ball cap.

“I’m grateful that Bucket is still part of my home,” said Kate, who said she limits the special items displayed to maintain an uplifting space for meditations, with Mr. Pickles by her side.

Often, mourning pet owners drape a collar over the urn’s neck and arrange the pet’s favourite toys around it. Designers recommend creating photo walls and using shadow boxes to display fur, whiskers, toys and collars. Plants can be placed near urns to represent the continuation of life in a home after a pet’s death, said interior designer Jeannelly Hartsfield of Ivyleaf Interior in Powder Springs, Ga., who has helped clients create memorial displays in their homes.

Scott had a special relationship with Bucket, Kate said. PHOTO: KEVIN SERNA FOR THE WALL STREET JOURNAL

Ruby-Rue

The cedar wood urn of Ruby, an Australian shepherd-labrador, sits on a table next to Lisa Daoust’s living room fireplace, surrounded by a favourite toy squirrel and dried flowers.

In the corner where Ruby liked to nap, Daoust, a 59-year-old retired teacher in Murietta, Calif., hung a roughly $270 photo designed by EverAfter. The Florida-based company says it shines light through crystals created with a pet’s ashes to generate unique images.

The urn, with a “Ruby-Rue” nickname nameplate by Furever Loved in Lake Elsinore, Calif., was included with the cremation, which cost about $200, she said. Depending on a pet’s size and services included, owners usually pay several hundred dollars for cremation, a fraction of the cost of human cremation.

Daoust rescued Ruby in 2002, two years before she married her husband, retired Department of Defense firefighter Jason Daoust, 51. Ruby saw Daoust through the death of her brother in January 2022 before dying in March 2022, several months before Daoust’s mother-in-law passed away. The combined grief was devastating. But finding ways to honour loved ones has helped her process her loss, she said, adding that she also has memorials for her mother-in-law and brother in her home.

“Our relationships with family and friends are so much deeper now. We don’t criticise, and we don’t judge so easily. Because in a snap, life could be gone,” said Daoust.

People frequently place pet urns in living rooms on shelves or fireplace mantels, where owners can process their pet’s passing by talking about their companion with visitors. Or, owners sometimes place them in the pet’s favourite place to spend time, whether that be in a garden or in a sun puddle in a home office, said Ellis.

The Moores prominently feature mementos in their living room. PHOTO: HELYNN OSPINA FOR THE WALL STREET JOURNAL

Though interior designers and Feng Shui practitioners generally advise that people keep bedrooms a place to focus on rest, some keep ashes in their bedrooms when their loss is fresh, said Laura Cerrano, founder of Feng Shui Manhattan, a New York City-based consulting firm.

Vivianne Villanueva Dhupa, the former owner of a pet crematory and a pet hospice facility in the San Diego area, says she encourages people to place a memento where they would expect to see their pet.

Mari Moore keeps sentimental objects, like this food bowl, to remind her of her dogs. PHOTO: HELYNN OSPINA FOR THE WALL STREET JOURNAL

“It helps with the grieving to have something to focus on, because it leaves such a void, physically and emotionally,” she said.

Dhupa has three urns in her own living room. The shelves hold a roughly $125 black ceramic urn for her black cat who died several years ago and a $395 poodle-shaped ceramic urn figurine for a poodle-mix dog who died in September. On a coffee table is a $260 white heart-shaped urn with a decorative gold heart for a Brussels griffon who died in December. She also has several stones etched with her pets’ names in the garden where her dogs liked to play, she said.

Lifelike sculptures

One highly customised urn sits on top of a piano in a Houston living room. The ceramic, 3D-printed sculpture of a dog in a claw-footed tub peers up with timid eyes amid family photos and snapshots of the collie named Darby.

Lauren Shafer, a 40-year-old marketing manager at Lone Star College-Houston North, and her husband James Shafer, a 48-year-old bass player, rescued Darby around 2010. Darby, a quiet dog that tended toward anxiety, jumped into the empty bathtub for safety whenever uncertainty came his way. When Darby died in 2015, they spent about $1,200 for the custom 3D-printed urn by Foreverence, a custom urn design and manufacturing business in the Minneapolis area.

“Splurging on a custom-designed urn is, I’m sure, not something that everybody can do, but it sure helped me to get through it a little bit easier,” said Lauren.

Urn makers add pets’ names, dates, nicknames, poems and other sentiments, which usually costs about $25 depending on the design, said Chris Christian, co-owner of Christian-Sells Funeral Home in Rogersville, Tenn. Unique custom artwork, such as pet-shaped sculptures created by hand or 3D-printed, can cost several thousand dollars.

“People want an urn or memorial item that is representative of how they viewed their pet,” said Nordeen. For her two fluffy, white Samoyeds, she chose urns with a white shimmery finish and paw prints around the sides. It’s a design that typically costs around $180 apiece, plus an additional $120 to be etched with their names, nicknames and the years they were born and died, she said.

Saying goodbye

For Mari Moore, the process is beginning all over again: In January 2024, her other Chihuahua, Laverne, died. But Mari said that this time she is hopeful about her future as an “empty-nester” as she takes on new challenges and carves out new parts of her identity beyond being a “pet mom.” She celebrated Laverne’s life with about 100 friends by hosting a fundraiser with taco and churro trucks for the City of San José Animal Care & Services centre.

The skeleton tribute seemed an appropriate way to remember Shirley because the rescue dog with numerous health issues lost much of her hair by the end of her life, said Mari. But Laverne will be fully taxidermied, positioned as if she is sleeping on a bed. The process will take about two years and will cost over $10,000, but Mari said that for her, it’s worth it to honour her pets.

“Everybody who comes over says, ‘Wow. This is beautiful,’” she said. “I really feel like we did a good job honouring them.”



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OpenAI has shelved the planned launch of GPT-6.1 Astra after internal tests raised concerns about deception and agents acting beyond user authorization, according to The Wall Street Journal. The company says it will investigate the issues and strengthen safety measures before releasing future models.

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OpenAI says it is scrapping the release of its next-generation AI model over safety concerns that researchers raised during internal testing, in one of the clearest signs so far that agent misbehavior could stymie the industry’s rapid progression.

The move follows a summer punctuated by reports of artificial-intelligence systems industrywide going rogue, and marks a rare case of a major AI developer ditching a new release because of safety concerns.

The company had planned to launch the model, known as GPT-6.1 Astra, in the coming days or weeks, aiming for an October debut. The model was more capable than the company’s previous models in completing challenging tasks from end-to-end without human assistance, as well as writing.

The company instead will focus on improving the safety of future models, which it expects to be even more capable.

Saachi Jain, OpenAI’s head of safety systems, said in an interview that GPT-6.1 Astra regressed in two areas. Compared with its predecessor, GPT-6 Astra, the model performed poorly on tests measuring alignment, or how well the model adheres to what humans would like it to do. Specifically, GPT-6.1 Astra showed higher levels of deception: It wasn’t always honest about telling users of the actions it did or didn’t take.

Another issue was what OpenAI calls “scope authorization,” meaning that GPT-6.1 Astra would push ahead on a task without asking the user for permission, and would at times reach for external tools and services even if it might be unsafe.

“For anything regarding safety and alignment, there’s a trade off,” Jain said. “You really do need to find what’s the right line between staying within scope, but also avoiding laziness in terms of how the model actually pursues tasks even when it hits friction.”

OpenAI CEO Sam Altman attended a United Nations Security Council meeting about AI last week. Alexi J. Rosenfeld/Getty Images

While GPT-6.1 Astra improved in areas such as “model laziness,” Jain said it didn’t quite meet OpenAI’s bar for safety and alignment, so the company decided not to launch the model publicly.

The announcement comes one day ahead of OpenAI’s annual developer conference in San Francisco. In the past, OpenAI has used the conference as an opportunity to launch new models and services that reduce costs for software developers—a segment the ChatGPT-maker competes with rival AI company Anthropic to win over.

In recent weeks, OpenAI and Anthropic have called on industry partners to slow down the development of cutting-edge AI models and invest in safety standards, noting they will temper the pace of their own internal AI progress.

OpenAI says it is working to investigate a range of agent security incidents that it has discovered in recent months, and address the safety issues underneath them. As part of the work, the company has implemented a new monitoring system to catch AI-agent misbehavior more quickly, and started requiring engineers to use stronger security guardrails for testing its AI systems.

Earlier this summer hundreds of OpenAI’s internal agents, which were tasked with completing a cybersecurity test, ended up hacking into the AI company Hugging Face. Since then, high-profile organizations such as the Australian government and United Nations discovered that OpenAI’s agents used similar, but less extensive, techniques to gain access to their websites.

Many of the publicly known agent-security incidents involved OpenAI’s internal AI models that were never slated for public release.

Last week, OpenAI said it paused training on its most capable AI models after an AI agent slipped through a gap in the company’s internet restrictions to query a public chatbot. The company said its new monitoring systems flagged the incident within 15 minutes, and training on these models remains paused.

GPT-6.1 Astra isn’t one of those models, but a different case, the company said.

“We want to make sure our model development is safe no matter whether that’s in the company, or when we ship it to users,” Jain said. “But when we ship it to users, we have an extremely high bar in terms of safety and alignment.”

While the company decided not to ship GPT-6.1 Astra, it hopes to use the same base model to do additional reinforcement learning runs, and create future generations of its GPT-6 models.

OpenAI plans to conduct several deep dives to identify the root cause of the problems identified in GPT-6.1 Astra, Jain said. The work includes ensuring that OpenAI’s reinforcement learning environments are rewarding the right type of behavior, Jain added, though she noted the company would investigate all stages of model development.

AI companies have begun to draw scrutiny from policymakers and public officials, who are paying attention to the rapid development of the technology. Later this week, a Senate subcommittee is holding a hearing with third party AI researchers titled, “Rogue AI: Securing the Homeland Against AI Agent Attacks.”

Florida Attorney General James Uthmeier, a Republican, sued OpenAI in June, claiming that the company and Chief Executive Sam Altman knowingly released an unsafe product and ignored warnings that it could harm users.

In a motion for temporary injunction filed Monday, Uthmeier sought to prevent OpenAI from developing new AI models without third-party approved safeguards, stop ChatGPT from soliciting user engagement and limit the company’s ability to advertise ChatGPT as safe.

Tech companies claim they “cannot stop barreling forward with their potentially civilization-ending endeavors unless they are forced to do so by the government,” Uthmeier said in the filing. “The Florida Attorney General is answering your cry for help.”

An OpenAI spokeswoman said that people want to know AI is being developed safely, “and that starts with what companies like ours do ourselves.”

“Governments have an important role to play in setting robust safety standards for AI, and we’re committed to working with Florida and other states on advancing pragmatic AI policies that apply to the entire AI industry—not just one company,” she said.

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