Top 5 ways to stay safe online — and avoid the holiday horror stories
In the lead up to the Christmas holiday period, it’s easy to let your guard down online
In the lead up to the Christmas holiday period, it’s easy to let your guard down online
We’re all aware of the dangers of cyber hacking and identity theft and most of us will take care when connecting online not to give away too much information. But at this time of year, when online shopping hits its peak and families head off on holiday, it’s easy to let your guard down. Here, the experts share their top tips for staying safe online when you’re out of the office and going on holiday.
Senior Information Security Consultant in Westpac Group’s Cyber Culture team Sally Youden says online security starts before you leave your desk.
“While switching on your out of office message is an easy task, you might want to reduce the amount of information you provide,” she says. “It could be used for malicious purposes by cybercriminals looking for opportunities to find a ‘way in’ to an organisation.”
While it’s important to communicate clearly, she said you should avoid adding too much detail like mobile numbers and job titles for external OOO messages.
Shopping online over the Christmas and January sales periods is a convenient method for purchasing from the comfort of your living room, but it can expose you to data breaches and identity theft. Experts at the University of Queensland advise sticking with a service like PayPal for payment, or even setting up a separate credit card with a low limit specifically for online purchases. Saving details like passwords to online accounts will also expose your bank accounts to theft. Instead, set up multi-factor identification to minimise risk.
Most of us are aware of the parcel scams where hackers send a SMS advising a parcel is being delivered to your address. However, at this time of year when there are so many deliveries happening, it can be hard to discern the real from the fake, especially when they are impersonating services such as Australia Post. Ms Youden’s best advice is to pause and think before you click on a link. If you’re not sure whether it’s your parcel, reach out to the delivery service independently to confirm the details.
Pop-up ads and social media offers can be tempting but cyber security experts at NAB suggest it’s better to avoid clicking on them. If you find the temptation too much, consider installing a pop-up blocker.
“Those bright and shiny ads that pop up on your screen when shopping online or using social media are clever and persistent marketing tactics looking to promote products or services,” NAB advises. “They can also be used to deliver malicious software, direct you to dodgy webpages, or fake sales.”
Instead, if you see an attractive offer, go to their website independently and check reviews before handing over your details.
It’s the easiest thing to do when you’re waiting for your flight, but recharging at the airport can be a risky business. Known as ‘juice jacking’, public charging stations such as those at airports and hotels can be hacked by cybercriminals, Ms Youden says. NAB experts advise that the same goes for public wifi services.
“If you have to use public Wi-Fi, consider using a Virtual Private Network (VPN) to create a secure connection. Avoid using free Wi-Fi to do any online banking or shopping, as this information may be exposed and misused.”
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A divide has opened in the tech job market between those with artificial-intelligence skills and everyone else.
JPMorgan Chase has a ‘strong bias’ against adding staff, while Walmart is keeping its head count flat. Major employers are in a new, ultra lean era.
It’s the corporate gamble of the moment: Can you run a company, increasing sales and juicing profits, without adding people?
American employers are increasingly making the calculation that they can keep the size of their teams flat—or shrink through layoffs—without harming their businesses.
Part of that thinking is the belief that artificial intelligence will be used to pick up some of the slack and automate more processes. Companies are also hesitant to make any moves in an economy many still describe as uncertain.
JPMorgan Chase’s chief financial officer told investors recently that the bank now has a “very strong bias against having the reflective response” to hire more people for any given need. Aerospace and defense company RTX boasted last week that its sales rose even without adding employees.
Goldman Sachs , meanwhile, sent a memo to staffers this month saying the firm “will constrain head count growth through the end of the year” and reduce roles that could be more efficient with AI. Walmart , the nation’s largest private employer, also said it plans to keep its head count roughly flat over the next three years, even as its sales grow.
“If people are getting more productive, you don’t need to hire more people,” Brian Chesky , Airbnb’s chief executive, said in an interview. “I see a lot of companies pre-emptively holding the line, forecasting and hoping that they can have smaller workforces.”
Airbnb employs around 7,000 people, and Chesky says he doesn’t expect that number to grow much over the next year. With the help of AI, he said he hopes that “the team we already have can get considerably more work done.”
Many companies seem intent on embracing a new, ultralean model of staffing, one where more roles are kept unfilled and hiring is treated as a last resort. At Intuit , every time a job comes open, managers are pushed to justify why they need to backfill it, said Sandeep Aujla , the company’s chief financial officer. The new rigor around hiring helps combat corporate bloat.
“That typical behavior that settles in—and we’re all guilty of it—is, historically, if someone leaves, if Jane Doe leaves, I’ve got to backfill Jane,” Aujla said in an interview. Now, when someone quits, the company asks: “Is there an opportunity for us to rethink how we staff?”
Intuit has chosen not to replace certain roles in its finance, legal and customer-support functions, he said. In its last fiscal year, the company’s revenue rose 16% even as its head count stayed flat, and it is planning only modest hiring in the current year.
The desire to avoid hiring or filling jobs reflects a growing push among executives to see a return on their AI spending. On earnings calls, mentions of ROI and AI investments are increasing, according to an analysis by AlphaSense, reflecting heightened interest from analysts and investors that companies make good on the millions they are pouring into AI.
Many executives hope that software coding assistants and armies of digital agents will keep improving—even if the current results still at times leave something to be desired.
The widespread caution in hiring now is frustrating job seekers and leading many employees within organizations to feel stuck in place, unable to ascend or take on new roles, workers and bosses say.
Inside many large companies, HR chiefs also say it is becoming increasingly difficult to predict just how many employees will be needed as technology takes on more of the work.
Some employers seem to think that fewer employees will actually improve operations.
Meta Platforms this past week said it is cutting 600 jobs in its AI division, a move some leaders hailed as a way to cut down on bureaucracy.
“By reducing the size of our team, fewer conversations will be required to make a decision, and each person will be more load-bearing and have more scope and impact,” Alexandr Wang , Meta’s chief AI officer, wrote in a memo to staff seen by The Wall Street Journal.
Though layoffs haven’t been widespread through the economy, some companies are making cuts. Target on Thursday said it would cut about 1,000 corporate employees, and close another 800 open positions, totaling around 8% of its corporate workforce. Michael Fiddelke , Target’s incoming CEO, said in a memo sent to staff that too “many layers and overlapping work have slowed decisions, making it harder to bring ideas to life.”
A range of other employers, from the electric-truck maker Rivian to cable and broadband provider Charter Communications , have announced their own staff cuts in recent weeks, too.
Operating with fewer people can still pose risks for companies by straining existing staffers or hurting efforts to develop future leaders, executives and economists say. “It’s a bit of a double-edged sword,” said Matthew Martin , senior U.S. economist at Oxford Economics. “You want to keep your head count costs down now—but you also have to have an eye on the future.”
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