Hybrid Work Meetings Are Hell. Tech Is Trying to Fix Them.

To the people I just had a very important meeting with:

I tried to take you all seriously. I really did. Except since I’m at home, watching you all crowded into a conference room, the effect was more like toy figures sitting around Polly Pocket’s kitchen table. I spent most of the time imagining picking you up with tweezers then zipping you into my change purse.

Please don’t call HR.

Best,

Welcome to the hell of the hybrid meeting. Throw in the related side effects—office-people often ignoring the video-call people and that guy who always forgets to mute—and you’re left longing for the simpler times of toilet-paper shortages, double-masking and all-day Zoom.

The solution? Ask Elon Musk and it’s butts-in-seats for all. Employees of SpaceX and Tesla are expected to spend at least 40 hours in company offices. Yet the hybrid model has emerged as the leading choice for many companies, with 42% of people with remote-capable jobs working partly at home and 39% working entirely from home, according to a February 2022 Gallup poll.

The more likely solution? Tech features that help us adapt to this new new normal—just like they helped us adapt to the old new normal. Microsoft, Google, Zoom and others have some of their finest working to fix the greatest problem of our time: How we meet to talk about work stuff.

The solutions below won’t fix everything. But there are big developments coming, along with creative—and some free—options you can start trying with your colleagues right now.

Solution 1: BYO Laptop

The primary rule of hybrid meetings: Create equity among attendees—or, you know, don’t make your people go all Hunger Games. How to do that? With laptops, of course.

“Making laptops a required tool for all participants in a hybrid meeting helps level the playing field,” Angela Henderson, a meetings expert at Decisions, a startup that makes meeting management software, told me.

If people in the conference room turn on their laptop webcams, the people at home can see everybody’s face framed individually like during Covid times. This is better than some impersonal, drone-like conference-room view, especially when people in that room are talking. Microsoft, Google and other companies have started encouraging their employees to do this.

Of course, all those laptops on the same video call in the same room will create more ear-piercing feedback than a Kiss concert sound check. Avoid that by joining the call from your conference room’s audio/video system, then get everyone on laptops to mute their mics and kill their speaker volume before signing into the meeting.

If you use Microsoft Teams or Google Meet, you can log into the meeting from the conference room using a companion setting. (Google’s version is Companion Mode, Microsoft’s is Companion Device Experience.) Both automatically cut off your laptop’s mic and speakers while allowing you to turn on your webcam and access other virtual tools, including screen sharing, group chats and hand raising.

To make things feel more fair, Teams can line up people at home on the conference-room screen at eye level with a setting called Front Row.

Solution 2: Camera-Crazed Conference Rooms

The trouble with using your laptop’s webcam in the conference room is you don’t know where to look. At the webcam? At your colleague across the table, which gives everyone at home a nice view of your nostrils? At the wall?

“Conference rooms need to be rethought as hybrid spaces,” Greg Baribault, group program manager on Microsoft Teams, told me. And new systems combine updated conference-room camera technology with software from the most popular video-calling platforms, including Zoom, Google Meet and Microsoft Teams.

For example, Microsoft Teams works with other camera systems, such as Logitech’s Rally Bar. Instead of that drone-like view, the systems use artificial intelligence to isolate the people speaking and show them on screen as if they were individual participants in the meeting. No laptop webcam needed.

Zoom’s Smart Gallery works similarly. On supported cameras, it can create individual video feeds of each person in the room, and will even pan as people move. Yep, Google’s Meet works with similar conference-room offerings, too.

Now, if I’m the CEO, I’m thinking: “Uh uh. Nope. Have you seen this record inflation?” Yet the cost of conference-room A/V equipment is coming down.

Five years ago it could “cost you $20,000 to $50,000 and take three days” to redo a conference room with equipment, Logitech Chief Executive Bracken Darrell told me. Now it takes less than an hour to set up these newer, sub-$5,000 cameras, he said.

Solution 3: Metaverse Meetings

Or maybe, just maybe, the solution is completely virtual conference rooms. You know, we sit around virtual tables, our virtual legless avatars sipping virtual coffees.

Yes, I’ve attended metaverse meetings. I’ve put on a Meta Quest 2 headset and launched Meta’s Horizon Workrooms app, only to find my editor as an avatar resembling Milhouse from “The Simpsons,” cursing the tech. And I still have no idea what’s up with the virtual deer head on the wall!

Meeting in VR right now is a mess of uncomfortable headsets, flaky apps and real-world physical obstacles. But there is potential. Once we got the tech issues straightened out in that meeting with my editor, we had a lively and engaging conversation where it felt like I was really sitting across from him. (Too bad I’ll have to bribe him with non-virtual sushi to ever do it again.)

When hopping into a metaverse meeting is as easy as hopping into a Zoom call or Google Meet today, and my ears don’t feel like they have been crushed under the weight of a nerd helmet, then, sure, have your avatar call my avatar!

But in the real-verse, I have found the most promising solution of all: “There’s no better way to combat issues with hybrid meetings than to just not have as many of them to begin with,” Ms. Henderson said.

Precisely! So everyone step away from the laptop and ask yourselves: Could this meeting I’m about to schedule be an email? A Slack? A phone call? A text? Or a GIF of an angry Milhouse from “The Simpsons”?

For some vacationers, the ideal getaway involves $1,200 ozone therapy or an $1,800 early-detection cancer test.

Call it the longevity vacation. People who are fixated on optimising their personal health are pursuing travel activities that they hope will help them stay healthier for longer. It is part of a broader interest in longevity that often extends beyond traditional medicine . These costly trips and treatments are rising in popularity as money pours into the global wellness travel market.

At high-end resorts, guests can now find biological age testing, poolside vitamin IV drips, and stem-cell therapy. Prices can range from hundreds of dollars for shots and drips to tens of thousands for more invasive procedures, which go well beyond standard wellness offerings like yoga, massages or facials.

Some longevity-inspired trips focus on treatments, while others focus more on social and lifestyle changes. This includes programs that promise to teach travellers the secrets of centenarians .

Mark Blaskovich, 66 years old, spent $4,500 on a five-night trip last year centred on lessons from the world’s “Blue Zones,” places including Sardinia, Italy, and Okinawa, Japan, where a high number of people live for at least 100 years. Blaskovich says he wanted to get on a healthier path as he started to feel the effects of ageing.

He chose a retreat at Modern Elder Academy in Mexico, where he attended workshops detailing the power of supportive relationships, embracing a plant-based diet and incorporating natural movement into his daily life.

“I’ve been interested in longevity and trying to figure out how to live longer and live healthier,” says Blaskovich.

Vitamins and ozone

When Christy Menzies noticed nurses behind a curtained-off area at the Four Seasons Resort Maui in Hawaii on a family vacation in 2022, she assumed it might be Covid-19 testing. They were actually injecting guests with vitamin B12.

Menzies, 40, who runs a travel agency, escaped to the longevity clinic between trips to the beach, pool and kids’ club, where she reclined in a leather chair, and received a 30-minute vitamin IV infusion.

“You’re making investments in your wellness, your health, your body,” says Menzies, who adds that she felt more energised afterward.

The resort has been expanding its offerings since opening a longevity centre in 2021. A multi-day treatment package including ozone therapy, stem-cell therapy and a “fountain of youth” infusion, costs $44,000. Roughly half a dozen guests have shelled out for that package since it made its debut last year, according to Pat Makozak, the resort’s senior spa director. Guests can also opt for an early-detection cancer blood test for $1,800.

The ozone therapy, which involves withdrawing blood, dissolving ozone gas into it, and reintroducing it into the body through an IV, is particularly popular, says Makozak. The procedure is typically administered by a registered nurse, takes upward of an hour and costs $1,200.

Longevity vacationers are helping to fuel the global wellness tourism market, which is expected to surpass $1 trillion in 2024, up from $439 billion in 2012, according to the nonprofit Global Wellness Institute. About 13% of U.S. travellers took part in spa or wellness activities while traveling in the past 12 months, according to a 2023 survey from market-research group Phocuswright.

Canyon Ranch, which has multiple wellness resorts across the country, earlier this year introduced a five-night “Longevity Life” program, starting at $6,750, that includes health-span coaching, bone-density scans and longevity-focused sessions on spirituality and nutrition.

The idea is that people will return for an evaluation regularly to monitor progress, says Mark Kovacs, the vice president of health and performance.

What doctors say

Doctors preach caution, noting many of these treatments are unlikely to have been approved by the Food and Drug Administration, producing a placebo effect at best and carrying the potential for harm at worst. Procedures that involve puncturing the skin, such as ozone therapy or an IV drip, risk possible infection, contamination and drug interactions.

“Right now there isn’t a single proven treatment that would prolong the life of someone who’s already healthy,” says Dr. Mark Loafman, a family-medicine doctor in Chicago. “If it sounds too good to be true, it probably is.”

Some studies on certain noninvasive wellness treatments, like saunas or cold plunges , do suggest they may help people feel less stressed, or provide some temporary pain relief or sleep improvement.

Linda True, a policy analyst in San Francisco, spent a day at RAKxa, a wellness retreat on a visit to family in Thailand in February. True, 46, declined the more medical-sounding offerings, like an IV drip, and opted for a traditional style of Thai massage that involved fire and is touted as a “detoxification therapy.”

“People want to spend money on things that they feel might be doing good,” says Dr. Tamsin Lewis, medical adviser at RoseBar Longevity at Six Senses Ibiza, a longevity club that opened last year, whose menu includes offerings such as cryotherapy, infrared sauna and a “Longevity Boost” IV.

RoseBar says there is good evidence that reducing stress contributes to longevity, and Lewis says she doesn’t offer false promises about treatments’ efficacy . Kovacs says Canyon Ranch uses the latest science and personal data to help make evidence-based recommendations.

Jaclyn Sienna India owns a membership-based, ultra luxury travel company that serves people whose net worth exceeds $100 million, many of whom give priority to longevity, she says. She has planned trips for clients to Blue Zones, where there are a large number of centenarians. On one in February, her company arranged a $250,000 weeklong stay for a family of three to Okinawa that included daily meditation, therapeutic massages and cooking classes, she says.

India says keeping up with a longevity-focused lifestyle requires more than one treatment and is cost-prohibitive for most people.

Doctors say travellers may be more likely to glean health benefits from focusing on a common vacation goal : just relaxing.

Dr. Karen Studer, a physician and assistant professor of preventive medicine at Loma Linda University Health says lowering your stress levels is linked to myriad short- and long-term health benefits.

“It may be what you’re getting from these expensive treatments is just a natural effect of going on vacation, decreasing stress, eating better and exercising more.”