AI Will Evaluate Your Job Application. Do You Still Want to Apply?
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AI Will Evaluate Your Job Application. Do You Still Want to Apply?

A study suggests that the answer may depend on how artificial intelligence is used.

By Lisa Ward
Tue, Mar 8, 2022 11:02amGrey Clock 2 min

If job seekers knew companies were using artificial intelligence to fill open positions, would it stop them from applying for the job?

The answer, according to a recent study, is yes—sometimes.

The researchers found that in certain instances, like the screening of applications, study participants usually accepted some degree of automation. But in other instances, like interviews, the study suggests, automation could deter job seekers from applying for a position.

Companies contending with recent labor shortages are increasingly turning to AI as a way to facilitate and speed up the hiring process. AI can be used in such tasks as screening job applicants for basic qualifications, checking for professional credentials and licenses, evaluating video statements, interviewing candidates and conducting competency assessments.

The new research underscores when using AI in hiring could be counterproductive. For instance, in one part of the study participants were shown fictional job postings and then asked if they intended to apply for the position. The researchers found that if the job posting said AI was used to both screen applicants and conduct interviews, participants’ intention to apply to the position averaged 2.77 on a six-point scale, with 6 reflecting the highest intention to apply. If AI was used only for the screening process, participants’ intention to apply averaged 3.73.

In another experiment, the authors also found that study participants saw pros as well as cons in the use of AI in interviewing.

Participants who saw a job posting stating that AI was used to both screen applicants and conduct interviews expected the hiring process to be more consistent in its judgments than those who saw postings with less AI involvement, ranking the process at an average of 3.66 for consistency on a five-point scale, with 5 being most consistent. Participants where AI was to be used to screen applicants but not interview them ranked the process at 3.48 for consistency, and participants where the posting made no mention of automation ranked the process at 3.16 for consistency.

On the other hand, participants who were told the hiring would be fully automated tended to believe more than others that they had less agency or voice in the final outcome. Overall, the study results suggest this concern tends to outweigh the appreciation of AI’s lack of bias at the interviewing stage.

“A hybrid approach where companies use AI in some tasks but not others may be a way to get the best of both worlds,” says Jenny Wesche, a co-author of the study and a postdoctoral research fellow at the Free University of Berlin. Participants may have been more open to automation earlier in the hiring process because they had little expectation of direct interaction at that stage and could see some benefits from using AI—such as less-biased decisions and the avoidance of problems like nepotism, she says. But during the later stages, she suggests, applicants expect personal interaction, to give them an opportunity to sell themselves and to learn more about the company.

“AI is not inherently good or bad,” Dr. Wesche says. “It just very much depends on the context it’s used.”

Reprinted by permission of The Wall Street Journal, Copyright 2021 Dow Jones & Company. Inc. All Rights Reserved Worldwide. Original date of publication: March 7, 2022.

 



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As Paris makes its final preparations for the Olympic games, its residents are busy with their own—packing their suitcases, confirming their reservations, and getting out of town.

Worried about the hordes of crowds and overall chaos the Olympics could bring, Parisians are fleeing the city in droves and inundating resort cities around the country. Hotels and holiday rentals in some of France’s most popular vacation destinations—from the French Riviera in the south to the beaches of Normandy in the north—say they are expecting massive crowds this year in advance of the Olympics. The games will run from July 26-Aug. 1.

“It’s already a major holiday season for us, and beyond that, we have the Olympics,” says Stéphane Personeni, general manager of the Lily of the Valley hotel in Saint Tropez. “People began booking early this year.”

Personeni’s hotel typically has no issues filling its rooms each summer—by May of each year, the luxury hotel typically finds itself completely booked out for the months of July and August. But this year, the 53-room hotel began filling up for summer reservations in February.

“We told our regular guests that everything—hotels, apartments, villas—are going to be hard to find this summer,” Personeni says. His neighbours around Saint Tropez say they’re similarly booked up.

As of March, the online marketplace Gens de Confiance (“Trusted People”), saw a 50% increase in reservations from Parisians seeking vacation rentals outside the capital during the Olympics.

Already, August is a popular vacation time for the French. With a minimum of five weeks of vacation mandated by law, many decide to take the entire month off, renting out villas in beachside destinations for longer periods.

But beyond the typical August travel, the Olympics are having a real impact, says Bertille Marchal, a spokesperson for Gens de Confiance.

“We’ve seen nearly three times more reservations for the dates of the Olympics than the following two weeks,” Marchal says. “The increase is definitely linked to the Olympic Games.”

Worried about the hordes of crowds and overall chaos the Olympics could bring, Parisians are fleeing the city in droves and inundating resort cities around the country.
Getty Images

According to the site, the most sought-out vacation destinations are Morbihan and Loire-Atlantique, a seaside region in the northwest; le Var, a coastal area within the southeast of France along the Côte d’Azur; and the island of Corsica in the Mediterranean.

Meanwhile, the Olympics haven’t necessarily been a boon to foreign tourism in the country. Many tourists who might have otherwise come to France are avoiding it this year in favour of other European capitals. In Paris, demand for stays at high-end hotels has collapsed, with bookings down 50% in July compared to last year, according to UMIH Prestige, which represents hotels charging at least €800 ($865) a night for rooms.

Earlier this year, high-end restaurants and concierges said the Olympics might even be an opportunity to score a hard-get-seat at the city’s fine dining.

In the Occitanie region in southwest France, the overall number of reservations this summer hasn’t changed much from last year, says Vincent Gare, president of the regional tourism committee there.

“But looking further at the numbers, we do see an increase in the clientele coming from the Paris region,” Gare told Le Figaro, noting that the increase in reservations has fallen directly on the dates of the Olympic games.

Michel Barré, a retiree living in Paris’s Le Marais neighbourhood, is one of those opting for the beach rather than the opening ceremony. In January, he booked a stay in Normandy for two weeks.

“Even though it’s a major European capital, Paris is still a small city—it’s a massive effort to host all of these events,” Barré says. “The Olympics are going to be a mess.”

More than anything, he just wants some calm after an event-filled summer in Paris, which just before the Olympics experienced the drama of a snap election called by Macron.

“It’s been a hectic summer here,” he says.

Hotels and holiday rentals in some of France’s most popular vacation destinations say they are expecting massive crowds this year in advance of the Olympics.
AFP via Getty Images

Parisians—Barré included—feel that the city, by over-catering to its tourists, is driving out many residents.

Parts of the Seine—usually one of the most popular summertime hangout spots —have been closed off for weeks as the city installs bleachers and Olympics signage. In certain neighbourhoods, residents will need to scan a QR code with police to access their own apartments. And from the Olympics to Sept. 8, Paris is nearly doubling the price of transit tickets from €2.15 to €4 per ride.

The city’s clear willingness to capitalise on its tourists has motivated some residents to do the same. In March, the number of active Airbnb listings in Paris reached an all-time high as hosts rushed to list their apartments. Listings grew 40% from the same time last year, according to the company.

With their regular clients taking off, Parisian restaurants and merchants are complaining that business is down.

“Are there any Parisians left in Paris?” Alaine Fontaine, president of the restaurant industry association, told the radio station Franceinfo on Sunday. “For the last three weeks, there haven’t been any here.”

Still, for all the talk of those leaving, there are plenty who have decided to stick around.

Jay Swanson, an American expat and YouTuber, can’t imagine leaving during the Olympics—he secured his tickets to see ping pong and volleyball last year. He’s also less concerned about the crowds and road closures than others, having just put together a series of videos explaining how to navigate Paris during the games.

“It’s been 100 years since the Games came to Paris; when else will we get a chance to host the world like this?” Swanson says. “So many Parisians are leaving and tourism is down, so not only will it be quiet but the only people left will be here for a party.”

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