Developers Are Racing to Give Affluent Buyers the Gift of More Free Time
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Developers Are Racing to Give Affluent Buyers the Gift of More Free Time

From arranging dinner parties and meeting the cable guy to hanging artwork and packing suitcases, lifestyle managers help handle residents’ to-do lists

By SHIVANI VORA
Mon, Jul 31, 2023 8:40amGrey Clock 4 min

Luxury developments, already stacked with gyms, theatres and other amenities built to lure wealthy buyers, are now going beyond physical spaces to offer the most precious perk of all: More free time.

Take 1428 Brickell in Miami, for one. The condominium, slated to debut in 2027, will have a bevy of full-time experts to serve homeowners. A sommelier will keep them well supplied with their wines and spirits of choice, source rare vintages and help them discover new producers.

There will also be a wellness concierge to schedule personal training sessions, IV drips and spa treatments and several butlers, porters and valets to fulfil requests like late-night pizza cravings and help packing for a trip.

One Wall Street in Manhattan’s Financial District, which opened in March, counts on its onsite lifestyle manager, Michael Lawrence, to be a constant resource to its residents. The former executive director of operations for the renowned chef Daniel Boulud said that means establishing a relationship with them prior to their move-in date with a handwritten welcome letter.

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His notes offer to help them find a moving company, assist with unpacking boxes and stock their kitchen with groceries from the nearby Whole Foods. Lawrence can also arrange for their audio systems to be set up and make appointments with phone and cable providers.

Once owners are settled in, Lawrence acts as a go-to for a variety of needs: He’ll set up daily wake-up calls, make restaurant reservations and even plan their vacations. Most recently, the latter entailed booking a trip to Nashville for an avid Taylor Swift fan to catch the singer’s concert in May. The itinerary also included meals at famous restaurants like Martin’s Bar-B-Que Joint, a shopping tour and museum visits.

“Our goal is to anticipate what residents need and do whatever it takes to fulfil those needs,” said Lawrence. “That’s what true hospitality is all about.”

HALL Arts Residences, a 48-unit tower located in Dallas’s Arts District, also offers a full-time lifestyle manager, Rebecca Roberts. The former event planner maintains residents’ homes while they’re gone, secures theatre tickets for coveted shows and orchestrates their dinner parties and other social events.

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The social lounge in ONE Tampa, a new Tampa, Florida, development debuting in 2025. Kolter Urban

Lynda Ludeman owns a home in the development and said that Roberts was a “huge selling point” for her and her husband when they were deciding where in Dallas they wanted to live.

“I’ll text her when I’m away asking for our plants to be watered and it’s done,” Ludeman said. “I threw a lunch for my friends, and she found the caterer and sourced flowers for the occasion. She’s also arranged for my art to be hung.”

Cindi Caudle, an agent with Briggs Freeman Sotheby’s International Realty in Dallas, is the co-lead broker for HALL Arts Residences and said that the building’s service factor is a primary component in closing deals.

“Wealthy buyers, especially since Covid, want the convenience and time savings of a lock-and-leave lifestyle, and unparalleled service gives you that,” she said. “The service levels in luxury developments have significantly stepped up as a result.”

While amenities in the most expensive residential developments have become “bolder and blingier, the quality of service is quickly catching up. said Chris Graham, the founder of the London-based luxury real estate branding consultancy Graham Associates. “The concierge piece of these projects taps into creating a lifestyle that’s supposed to be hard to match,” he said. “High-end real estate nowadays has evolved from the tangible to experiential, and service is the lead.”

The trend applies to both branded and unbranded residences, Graham said.

Other examples of service that aims to transcend the standard to reach the superlative are proliferating in the highest end of residential real estate.

At the yet-to-open Villa Miami, located in the Edgewater neighbourhood, for instance, chefs trained at the perennially popular Major Food Group restaurants like Carbone will be available to cook meals for residents in their homes and ensure that their pantries are continually restocked.

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A residence kitchen in Villa Miami.
Binyan Studios

ONE Tampa, debuting in 2025, is also trying to increase the appeal on the food and beverage front with its Skyline Bistro which will serve food throughout the day and have a barista on staff.

Ed Kahn, the senior vice president for ONE Tampa’s developer Kolter Urban, said that residents will be able to order food to their homes or anywhere else in the building, such as poolside or for pickup through the development’s app.

The Ritz-Carlton Residences, Palm Beach Gardens, an 11-acre development on Palm Beach’s Intracoastal Waterway that’s launching in 2025, will offer personalised service for each of its residents, according to its developer Dan Catalfumo.

“We are going to ask owners to input their likes and preferences into an online system that they can update at any time,” he said. “It will let us know whether they want us to get their boat ready for a day on the water and their favourite poolside drink.”

Boat dock at The Ritz-Carlton Residences in Palm Beach Gardens.
Catalfumo Companies


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In a series of social-media posts, the eldest child of David and Victoria Beckham threw stones at the image of a ‘perfect family’.

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David Beckham was at the World Economic Forum in Davos, Switzerland, on Tuesday with Bank of America chief executive Brian Moynihan to promote their new partnership. But all anyone wanted to talk about was his son.

After the obligatory questions about business and the World Cup, a host on CNBC’s “Squawk Box” lobbed Beckham an out-of-left-field query about how young people can preserve their mental health in the age of social media.

“Children are allowed to make mistakes,” Beckham, 50, said. “That’s how they learn. So, that’s what I try to teach my kids, but you have to sometimes let them make those mistakes as well.”

Just a day earlier, his 26-year-old son Brooklyn Beckham had posted a series of accusations about his soccer-famous father and pop-star-turned-fashion-designer mother, Victoria Beckham.

He said that his parents had controlled him for years, lied about him to the press and sought to damage his relationship with his wife, Nicola Peltz Beckham. Their goal, he said, was to affect the image of a “perfect family.”

“My family values public promotion and endorsements above all else,” he wrote on Instagram. “Brand Beckham comes first.”

That brand has been burnished over decades of professional triumphs, tabloid scandals and slick dealmaking.

Recently, both David and Victoria Beckham put their legacies on-screen in docuseries that cast them as hardworking entrepreneurs and devoted parents. Their image appeared stronger than ever. Now their firstborn child is throwing stones.

Representatives for David Beckham, Victoria Beckham and Brooklyn Beckham did not respond to requests for comment. A representative for Nicola Peltz Beckham declined to comment.

In the U.K., the Beckhams are as close as you can get to royalty without sharing Windsor DNA. David is perhaps the most famous English player in soccer history, while Victoria parlayed her Spice Girls fame into a career as a respected fashion designer.

Their partnership was forged in the cauldron of 1990s celebrity gossip, with their every move—in their careers, their bumpy personal lives and their adventurous senses of personal style—subject to tabloid scrutiny.

“They were Taylor Swift and Travis Kelce before Taylor Swift and Travis Kelce,” said Elaine Lui, founder of the website Lainey Gossip.

Over time, the couple became savvy managers of their own brand, a sprawling modern empire including a professional soccer team, fashion and beauty lines, investment deals and commercial partnerships.

In recent years they each released a Netflix docuseries—“Beckham” in 2023, “Victoria Beckham” in 2025—featuring scenes from their private family life. (Brooklyn and Nicola appeared in David’s series, but not Victoria’s.)

“The way they’ve performed their celebrity has been togetherness,” Lui said: Appearing and engaging with the world as a happily married couple, in both relative calm and amid scandal. And as their family grew, their four children became smiling ambassadors for Brand Beckham, too.

Until Monday night. In a series of Instagram Story posts, Brooklyn accused his parents of “trying endlessly to ruin” his marriage to Nicola, an actress and model, and the daughter of billionaire investor Nelson Peltz . Brooklyn declared, “I do not want to reconcile with my family.”

Where Victoria and David seemed to see press scrutiny as part of the job, Brooklyn and Nicola are operating in a manner more typical of their own generation. Brooklyn’s posts call to mind the “no contact” boundaries some children have enforced with their parents in recent years to much pop-psych chatter.

Andrew Friedman, managing director of crisis communications at Orchestra, said he’d advised many clients through family drama. “Going public,” he said, should be a “last resort.”

He’s also warned clients that using social media to air grievances opens a can of worms. “Nuance is not welcome in social-media feeding frenzies,” Friedman said. “Sensational and unusual details will overshadow the central issue.”

Brooklyn, the eldest of the Beckhams’ four children, has built a following in his parents’ image, though without the benefit (or burden) of a steady career.

He’s worked as a model, photographer, cooking-show host and most recently founded a hot-sauce brand. Brooklyn and Nicola went public with their relationship in 2020 and married in a lavish 2022 ceremony at her family estate in Palm Beach, Fla.

Rumors of a family feud flared almost immediately after the wedding, including whispers about the fact that Nicola didn’t wear a dress made by her fashion-designer mother-in-law.

Brooklyn on Monday recounted further grievances related to a mother-son dance and the seating chart. In the months and years that followed, celebrity journalists and fans closely tracked both generations of the family, looking for cracks in the relationship.

But official dispatches from Beckham World suggested that things were just fine. In a scene from the final episode of David’s Netflix series, the Beckham family, including Brooklyn and Nicola, joke around on a visit to their country home. It’s a picture of familial bliss.

“We’ve tried to give our children the most normal upbringing as possible. But you’ve got a dad that was England captain and a mom that was Posh Spice,” David says in voice-over.

“And they could be little s—s. And they’re not. And that’s why I say I’m so proud of my children, and I’m so in awe of my children, the way they’ve turned out.”

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