Should You Be Nice to Your Chatbot?
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Should You Be Nice to Your Chatbot?

Some have no qualms about treating ChatGPT like their servant; ‘Just like humans, AI can’t always be the bigger person.’

By PREETIKA RANA
Wed, Oct 16, 2024 9:02amGrey Clock 4 min

California couple Vikas Choudhary and Ridhi Sahni can’t agree on one thing: How polite must one be with ChatGPT?

Choudhary, the founder of an artificial intelligence startup based in Palo Alto, has fawned over the chatbot from OpenAI ever since it helped him squash a massive bug in his code.

“You’re a rock star,” he once told the AI chatbot.

“I’m super thankful for it, and I thank it quite a bit actually—especially if I think I was rude to it earlier,” said Choudhary.

His wife couldn’t care less. “If I’m using a microwave, I don’t go like: ‘Dear LG, Please heat this up.’ I just press a button and get on with my day,” said Sahni, who also works at a tech company.

She uses ChatGPT to generate cute greeting cards for friends’ babies.

“I think of this as purely transactional,” she said.

As talking to chatbots is now becoming more like normal conversations, AI users face an awkward ethical dilemma: Bots are programmed to be polite, but do we have to reciprocate? Is it wrong to speak harshly to them?

The debate has spilled onto social media where many people say one should practice politeness even with bots. Others think wasting kind words conversing with code is inefficient.

“I know AI isn’t real but it feels so rude if I don’t greet and thank it,” one user wrote on Reddit, prompting hundreds of comments and a lively debate over whether bots are keeping tabs on who is nice to them.

Some shot back with sarcasm. “AI will want to extinguish human race but not that one, he said ‘please and thank you’ 30 years ago to my 4.0 version,” one user wrote.

“I treat chatgpt like it’s my servant,” another said.

A recent survey showed Americans are split on being polite to AI. About 48% of 2,000 Americans surveyed by Talker Research thought it was important, with Gen Z respondents being the friendliest to bots. Around 27% of people agreed it was OK to be rude with or shout at bots.

One study out of Japan—a place where rules of etiquette are ironclad—concluded that being nice to ChatGPT can pay off. Impolite prompts “may lead to increased bias, incorrect answers, or refusal of answers,” the researchers found.

They found that the thesis held true across English, Japanese and Chinese.

Microsoft , which has added chatbots to its top products, says AI may not react well to bad behaviour as it is built to mimic human reactions.

“If you speak to the model rudely, you can expect it to be difficult with you too,” said Microsoft’s Chief Scientist Jaime Teevan.

“Just like humans, AI can’t always be the bigger person,” Microsoft said in a blog post.

Offering tips

Engineers say it helps to add phrases like “take a deep breath” to make models produce better answers. They joke that generative AI has a “praise kink” for its apparent need for positive affirmations and potential rewards.

In one experiment, ChatGPT gave longer answers when lured with a tip. The results indicated that responses were 11% longer when offered a $200 tip and 6% longer for a $20 tip. No real tips were paid during the experiment.

“The litmus test for how good a person you are is if you are nice to a waiter,” said Alana O’Grady, an executive at a tech startup based in San Mateo, Calif. “In the future, it’ll be how kind you are to your AI companion.”

O’Grady has used ChatGPT for a host of activities—from summarising reams of documents at work to recommendations for a family vacation to Lake Tahoe.

Her interactions start with a “Could you please” and end with “Great job,” or “That’s perfect!”

“People will think I’m crazy if they see how I talk to a computer,” she said.

Now O’Grady is training her children on the right etiquette by being polite to Apple ’s virtual assistant, Siri, around them. Her 4-year-old daughter recently said “I love you” to Siri.

Judith Martin—the author behind decades of “Miss Manners” books and columns on etiquette—suggests people be polite. She even thinks getting Siri or Amazon Alexa’s attention with a “Hey” is unacceptable.

“When it is one’s constant companion—and particularly in the presence of children—such devices should be treated with civility,” she wrote in one column .

Others disagreed, saying there should be a distinction between how people talk with people vs. bots.

‘Helps me to calm down’

Some humans are now turning to AI for help with etiquette. Frankfurt-based software developer Laszlo Deak uses a chatbot to vent and translate his work frustrations into polite prose.

He asked ChatGPT how to constructively tell another team that their product was bad. It suggested using kinder phrases to say it wasn’t working as well as expected.

“When you’re in the moment and angry, it takes extra effort to rephrase the whole thing,” said Deak. Reading ChatGPT’s iteration “helps me to calm down.”

He has also used ChatGPT to draft Slack messages to colleagues when they’re being difficult.

Mazen Lahham, a Dubai-based tech executive, said his company’s AI was better at satisfying angry and aggressive callers than its human call-centre workers.

“The AI learned to absorb and react in a calm, professional manner, something that can be very challenging for a human,” he wrote in a LinkedIn post.

Choudhary, the Palo Alto-based startup founder, is betting his good behaviour might pay off someday. “In the future if the AI overlords take over, I just want them to remember that I was polite.”



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Elon Musk has engineered ties between Tesla TSLA 3.41%increase; up pointing triangle and SpaceX SPCX 7.79%increase; up pointing triangle that are hard to break, and now he wants to fuse them together permanently.

Musk has run both Tesla and SpaceX concurrently over the past two decades, using a schedule that dictated which days he spent focused on each business.

The companies have often shared resources and personnel, signaling their close ties. Last year, SpaceX looked into creating a spacesuit for Tesla’s humanoid robot Optimus, a person familiar with the matter said. Tesla last week showed off its new Roadster, a vehicle featuring SpaceX rocket thrusters that it hopes to soon bring to market.

And in recent months, Musk has repositioned both companies by expanding beyond their core operations toward a shared mission centered on artificial intelligence.

The world’s richest man on Tuesday signaled his interest in tying up SpaceX and Tesla, marking what would be the biggest corporate merger of all time. Because he serves as chief executive of SpaceX and Tesla, Musk said committees of independent directors at both companies are evaluating a possible deal, adding that a transaction might not come to fruition.

The committees will likely evaluate, with lawyers and bankers, how each company would fare in a potential deal and how a deal might best be structured. They then present their conclusions to their respective boards, who typically vote on whether to proceed.

“It’s an odd Kabuki dance where two groups of people are talking and I can’t be in the conversation,” Musk told SpaceX investors on Tuesday in response to an analyst’s question about a potential deal.

For Musk, the merger supports his vision of a world full of autonomous cars, humanoid robots and weekly rocket launches, as well as the data centers and satellites required to keep the whole thing running.

Some investors and analysts said they expect a transaction would be structured as an all-stock deal, with SpaceX potentially paying a modest premium for Tesla shares.

SpaceX, which has a market value of about $2 trillion, said it is seeing sharp growth in revenue across its businesses, which include operating data centers, launching rockets and operating satellite networks such as the internet service Starlink. Tesla is valued at about $1.5 trillion and is expanding its operations beyond its automotive and energy business. Shares in both companies traded higher following the news Tuesday.

The SpaceX Starship and Super Heavy v3 Booster lift off from the launch complex in Starbase, Texas, framed by silhouetted plants in the foreground.
A test flight from the SpaceX launch complex in Starbase, Texas. Steve Nesius/Reuters

Musk’s substantial ownership stakes in both companies, along with voting control at SpaceX, has enabled him to set the deal in motion. Analysts and investors said the deal will probably face regulatory scrutiny internationally, though some see Musk’s close relationship with the Trump administration as an asset to getting approval.

Blurred lines

The companies haven’t said which directors are on the special committees evaluating a potential deal. Several SpaceX and Tesla board members have either personal or business ties to Musk. And like Musk, venture capitalist Ira Ehrenpreis sits on both boards.

In a filing this week, Tesla outlined millions of dollars in business agreements with SpaceX and its subsidiaries last year, including $143 million in car sales to SpaceX, $3.3 million in advertising that it bought on the social-media platform X and $430 million in revenue from the sale of Megapack batteries for SpaceX’s data centers.

The companies also split the cost of resources including the use of Musk’s SpaceX jet and the bill for his personal security, which he runs through a private company.

Employees at both companies routinely move between companies to work on special projects, and some executives have dual roles, including Charles Kuehmann, vice president of materials engineering at both SpaceX and Tesla, and Ashok Elluswamy, the vice president of AI software at Tesla who runs a joint venture with SpaceX called Digital Optimus.

Over the years, Musk has launched new startups within his empire, including brain-implant company Neuralink, underground-tunnel developer the Boring Company and xAI, the AI startup that merged with SpaceX in February.

It is that AI business that Musk thinks can serve a market worth tens of trillions of dollars, justifying the need for a merger.

The business case goes like this: Tesla is developing robotaxis and robots, which it calls “physical AI.” SpaceX is working on the back end of physical AI: the data-center capacity and internet connection required for those robotaxis and robots to operate continuously.

Tesla Optimus humanoid robots and a Cybercab autonomous vehicle on display.
A Tesla Cybercab autonomous driverless vehicle and Optimus humanoid robots. Benjamin Girette/Bloomberg News

“I don’t see what the value of Tesla is if it’s not merged with SpaceX,” said investment adviser Ross Gerber, a former Tesla bull turned critic invested in both companies. “If they don’t merge, the brains of everything that runs Tesla is owned by another company.”

On top of it all, both companies face constraints on the supply chains they need to make this world a reality, particularly when it comes to chips. To address this, Musk earlier this year announced a joint venture between Tesla, SpaceX and Intel to design and manufacture chips in Texas. “The most epic chip-building exercise by far,” he has said.

Musk at the wheel

For Musk, a merger would also solve two problems: demands on his attention and his lack of control at Tesla.

Tesla for years was Musk’s only public company, a status that came with greater scrutiny. There, Musk reports to a public board, as well as individual investors who make up around 30% of Tesla’s voting power, according to FactSet.

The question of Musk’s attention became a particular focus for investors and the board in recent years after he acquired Twitter in 2022 and launched xAI in 2023, and again in 2025 as he spent time in Washington, D.C., running the Department of Government Efficiency in the early months of President Trump’s second term.

As Tesla’s car business suffered in 2025, Musk threatened to take his AI ambitions outside the company if he wasn’t granted 25% voting control. Last November, Tesla shareholders approved a new pay package for Musk, which created a path for him to vastly expand his stake.

As of Sept. 30, Musk owned a roughly 20% stake in Tesla, according to the company’s proxy filing.

The SpaceX IPO gave Musk a different path. When SpaceX went public in June, the deal’s structure enabled him to have more than 80% voting power at the company—so much that he can’t be fired and decisions can’t be made without his support.

If SpaceX acquires Tesla, he will likely stay in control.

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