Golf Courses Target Those Who Think 18 Holes Is Just Too Many
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Golf Courses Target Those Who Think 18 Holes Is Just Too Many

In particular, they hope millennials will be more interested in courses with only nine holes. Or even fewer.

By Ed Sherman
Fri, Apr 9, 2021 11:40amGrey Clock 5 min

Golf has been a game of 18 holes ever since the ruling bodies of the sport decreed it so at the end of the 19th century. But now, some course operators—and even the U.S. Golf Association—are challenging the idea.

The idea is that less could be more, in terms of breathing much-needed new life into the game. When would-be golfers don’t play, the main reason given is the length of an 18-hole round—typically four hours or longer.

While pros and many serious players will continue to play 18 holes, the industry is looking at ways to shorten the game for others. Lots of courses are marketing nine-hole options, and some tout even fewer holes than that.

“The most common complaint we hear is that the game takes too long,” says Steve Skinner, chief executive of KemperSports, a Chicago-based owner and manager of more than 100 courses across the country. “We need to let them know golf does not have to be a four- or five-hour experience.”

The USGA has lent its stamp of approval to shorter games, beginning with its “Play 9” initiative, launched in 2014, consisting of TV ads, especially during the heavily watched U.S. Open and U.S. Women’s Open telecasts, and an effort to give owners marketing ideas to promote the nine-hole option at their courses. The association also permits scores from nine-hole games to be posted on its USGA Handicap Index.

“The nine-hole round, the two-hour experience, is much closer to the type of entertainment people usually have,” says Rand Jerris, senior managing director of public services for the USGA. “Going to a movie. Two hours. Going to dinner. Two hours. Two-hour windows seem to fit comfortably in the American lifestyle. For people like that, nine holes works.”

According to the National Golf Foundation, there are 3,777 nine-hole golf facilities in the U.S., or about 26% of the total number of courses.

For the millennial

The shorter game is particularly targeted at millennials, who currently are playing a lot less than their parents or grandparents did at a similar age, mainly due to the game’s length, says Mr. Skinner.

To Kevin Berliner, at 32 a millennial himself, the problem is the mercurial nature of his generation.

“It’s about perception. Millennials will wait 3½ hours for the best burger in town, but will say 3½ hours for golf is too long,” says Mr. Berliner, who is a medical-device salesman and participates in the Young Executives Program at Cantigny Golf, a public course in Wheaton, Ill.

Cantigny and other courses market nine holes as an option for all golfers. But, as Mr. Berliner says, the shorter round is particularly attractive for people in his age group, especially at the end of a working day.

“It’s not just the golf course that matters,” Mr. Berliner says. “If we can go to a place where you can play nine holes and then get a burger and a beer, that is very enticing to the younger generation.”

Indeed, many facilities are looking to pair shortened rounds of golf with food and drink. Various versions of “Nine-and-Dine” promotions are being marketed to couples and families, and some locations are cutting even more holes. A six-hole round of golf with an on-course happy hour after play is offered at Chambers Bay, a course managed by KemperSports just outside of Seattle and the site of the 2015 U.S. Open.

Urban setting

Skyway Golf Course in Jersey City, N.J., offers another possible alternative—a shortened game, and beautiful greens, in a more urban setting. Built in 2015, this upscale, public, nine-hole course features challenging holes with dunes and a view of the Manhattan skyline. TJ Wydner, who oversees the facility, says Skyway did more than 40,000 rounds last year despite being closed for six weeks because of Covid. He says the course is more accessible and popular with time-compressed serious golfers who want to squeeze in a quality two-hour round.

Golf-course owners, especially in expensive urban areas, may find another benefit of fewer holes: cost. “We know that land is expensive and that it is expensive to maintain 18 holes,” Mr. Jerris says. “We know for the game to be sustained, it has to be on a smaller footprint.”

Covid surprise

The timing for a shift to shorter games and courses seems favourable. The big story in the early 2000s had been the closing of many golf courses as a result of overbuilding for a big boon that never came. When Covid hit, operators prepared for the worst last summer.

Instead, the opposite occurred. With many entertainment options closed, people flocked to golf courses seeking to be outdoors, and to find a sense of normalcy. According to the National Golf Foundation, golf in the U.S. last year experienced a 14% increase in rounds from 2019, and that figure would have been much higher if virtually every course hadn’t been shut in the spring. More telling was the volume from June through year’s end: Packed courses had approximately 75 million more rounds nationally than in the same stretch in 2019.

Another dynamic also came into play. With people working more at home, thus eliminating their commutes in many cases, many found time to play golf, perhaps by sneaking out for an early-morning nine or shutting down the computer for a late afternoon round. In previous years, typical tee sheets often had plenty of vacancies from 2 to 5 p.m., Mr. Skinner says. Not last year.

“Those times were full every day,” Mr. Skinner says. The pandemic “completely flipped the tee sheet.”

Mr. Skinner does not think it was a one-year trend either. With expectations that many people will continue to work remotely once things return to normal, that means they will again have more time to play golf.

Mr. Jerris believes it is incumbent for operators to be creative, giving golfers more alternatives than just playing 18 holes. He notes that some courses are experimenting with fees based on the numbers of holes played or by the hour.

“Golf operators have to understand they have a lot of unused inventory on their tee sheets,” Mr. Jerris says. “Perhaps they can send players off the back nine when it is empty in the early morning. They can look at sending people out to play a few holes when there isn’t much daylight left. Those kinds of things are found revenue at no additional expense.”

Ultimately, it is about getting and keeping people engaged in the game, Mr. Skinner says. He speaks from personal experience. Even though he is a leading golf-industry executive, his children never got into the game before last year. During the pandemic, he often played late afternoon, nine-hole family rounds. Those outings led to his 23-year old son, Jack, getting the bug, as he played more than 30 rounds last year. Mr. Skinner now describes his son as “being addicted” to golf.

That is exactly the aim of the Play 9 campaign and other initiatives to get people out to the course. The idea is for them to become returning golfers, no matter how many holes they play.

“Golf is an addictive game,” Mr. Skinner says. “But first we’ve got to get people out to experience it. Once they do, hopefully they keep coming back for more.”

 

Reprinted by permission of The Wall Street Journal, Copyright 2021 Dow Jones & Company. Inc. All Rights Reserved Worldwide. Original date of publication: April 7, 2021.



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A Killer Golf Swing Is a Hot Job Skill Now

Companies are eager to hire strong players who use hybrid work schedules to schmooze clients on the course

By CALLUM BORCHERS
Fri, Jun 14, 2024 5 min

Standout golfers who aren’t quite PGA Tour material now have somewhere else to play professionally: Corporate America.

People who can smash 300-yard drives and sink birdie putts are sought-after hires in finance, consulting, sales and other industries, recruiters say. In the hybrid work era, the business golf outing is back in a big way.

Executive recruiter Shawn Cole says he gets so many requests to find ace golfers that he records candidates’ handicaps, an index based on average number of strokes over par, in the information packets he submits to clients. Golf alone can’t get you a plum job, he says—but not playing could cost you one.

“I know a guy that literally flies around the world in a private jet loaded with French wine, and he golfs and lands hundred-million-dollar deals,” Cole says.

Tee times and networking sessions have long gone hand-in-golf-glove. Despite criticism that doing business on the course undermines diversity, equity and inclusion efforts—and the fact that golf clubs haven’t always been open to women and minorities —people who mix golf and work say the outings are one of the last reprieves from 30-minute calendar blocks

Stars like Tiger Woods and Michelle Wie West helped expand participation in the sport. Still, just 22% of golfers are nonwhite and 26% are women, according to the National Golf Foundation.

To lure more people, clubs have relaxed rules against mobile-phone use on the course, embracing white-collar professionals who want to entertain clients on the links without disconnecting from the office. It’s no longer taboo to check email from your cart or take a quick call at the halfway turn.

With so much other business conducted virtually, shaking hands on the green and schmoozing over clubhouse beers is now seen as making an extra effort, not slacking off.

Americans played a record 531 million rounds last year. Weekday play has nearly doubled since 2019, with much of the action during business hours , according to research by Stanford University economist Nicholas Bloom .

“It would’ve been scandalous in 2019 to be having multiple meetings a week on the golf course,” Bloom says. “In 2024, if you’re producing results, no one’s going to see anything wrong with it.”

A financial adviser at a major Wall Street bank who competes on the amateur circuit told me he completes 90% of his tasks by 10 a.m. because he manages long-term investment plans that change infrequently. The rest of his workday often involves golfing with clients and prospects. He’s a member of a private club with a multiyear waiting list, and people jump at the chance to join him on a course they normally can’t access.

There is an art to bringing in business this way. He never initiates shoptalk, telling his playing partners the round is about having fun and getting to know each other. They can’t resist asking about investment strategies by the back nine, he says.

Work hard, play hard

Matt Parziale golfed professionally on minor-league tours for several years, but when his dream of making the big time ended, he had to get a regular job. He became a firefighter, like his dad.

A few years later he won one of the biggest amateur tournaments in the country, earning spots in the 2018 Masters and U.S. Open, where he tied for first among non-pros.

The brush with celebrity brought introductions to business types that Parziale, 35 years old, says he wouldn’t have met otherwise. One connection led to a job with a large insurance broker. In 2022 he jumped to Deland, Gibson Insurance Associates in Wellesley, Mass., which recognised his golf game as a tool to help win large accounts.

He rescheduled our interview because he was hosting clients at a private club on Cape Cod, and squeezed me in the next morning, before teeing off with a business group in Newport, R.I.

A short time ago, Parziale couldn’t imagine making a living this way. Now he’s the norm in elite amateur golf circles.

“I look around at the guys at the events I play, and they all have these jobs ,” he says.

His boss, Chief Executive Chip Gibson, says Parziale is good at bringing in business because he puts as much effort into building relationships as honing his game. A golf outing is merely an opportunity to build trust that can eventually lead to a deal, and it’s a misconception that people who golf during work hours don’t work hard, he says.

Barry Allison’s single-digit handicap is an asset in his role as a management consultant at Accenture , where he specialises in travel and hospitality. He splits time between Washington, D.C., and The Villages, Fla., a golf mecca that boasts more than 50 courses.

It can be hard to get to know people in distributed work environments, he says. Go golfing and you’ll learn a lot about someone’s temperament—especially after a bad shot.

“If you see a guy snap a club over his knee, you don’t know what he’s going to snap next,” Allison says.

Special access

On a recent afternoon I was a lunch guest at Brae Burn Country Club, a private enclave outside Boston that was the site of U.S. Golf Association championships won by legends like Walter Hagen and Bobby Jones. I parked in the second lot because the first one was full—on a Wednesday.

My host was Cullen Onstott, managing director of the Onstott Group executive search firm and a former collegiate golfer at Fairfield University. He explained one reason companies prize excellent golfers is they can put well-practiced swings on autopilot and devote most of their attention to chitchat.

It’s hard to talk with potential customers about their needs and interests when you’re hunting for errant shots in the woods. It’s also challenging if you show off.

The first hole at Brae Burn is a 318-yard par 4 that slopes down, enabling big hitters like Onstott to reach the putting green in a single stroke. But to stay close to his playing partners and keep the conversation flowing, he sometimes hits a shorter shot.

Having an “in” at an exclusive club can make you a catch. Bo Burch, an executive recruiter in North Carolina, says clubs in his region tend to attract members according to their business sectors. One might be chock-full of real-estate investors while another has potential buyers of industrial manufacturing equipment.

Burch looks for candidates who are members of clubs that align with his clients’ industries, though he stresses that business acumen comes first when filling positions.

Tami McQueen, a former Division I tennis player and current chief marketing officer at Atlanta investment firm BIP Capital, signed up for private golf lessons this year. She had noticed colleagues were wearing polos with course logos and bringing their clubs to work. She wanted in.

McQueen joined business associates on the golf course for the first time in March at the PGA National Resort in Palm Beach Gardens, Fla. She has lowered her handicap to a respectable 26 and says her new skill lends a professional edge.

“To be able to say, ‘I can play with you and we can have those business meetings on the course’ definitely opens a lot more doors,” she says.

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This stylish family home combines a classic palette and finishes with a flexible floorplan

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Just 55 minutes from Sydney, make this your creative getaway located in the majestic Hawkesbury region.

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