I’m Out of the Office. Really.
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I’m Out of the Office. Really.

The key to a truly restorative holiday? Crafting the perfect out-of-office email.

By RACHEL FEINTZEIG
Tue, Jun 28, 2022 11:49amGrey Clock 4 min

In January, Claire Davis started buying bathing suits. In February, she prepped videos to send to clients in her absence. In April, the vacation finally arrived, and the day before her flight to Hawaii, she sat down to write her first out-of-office message since starting her own business six years ago.

“Girl, you’re looking so professional,” Ms. Davis, a Spokane, Wash.-based career consultant for medical-sales professionals, thought to herself as she crafted the note. As she pressed the button, “I felt free.”

The feeling lasted about an hour. While waiting in line for brunch with friends, frantic texts started pouring in. Somehow, she had inadvertently set her auto reply to spam message everyone who’d sent her an email since 2016.

Some—like the close contacts texting her—had been inundated with hundreds of out-of-office replies, one for every email they’d ever sent her.

“It was horrifying,” she says, estimating the messages reached tens of thousands of people.

You’re going on vacation. All that’s left to do is unlock the magic wording that will free you from your inbox—and by extension, your work life. So why is it so hard?

Fiddling with the settings is just the start. Do you make a joke, open up about your personal life? How do you get people to leave you alone without making them feel abandoned or annoyed? Are they judging the length of your absence? Maybe it’s not even worth trying to log off at all.

“You want this time off, but at the same time you feel so pressured and so guilty,” says Ariane Ollier-Malaterre, a professor at the University of Quebec in Montreal who studies how workers manage the boundary between work and life.

The agonizing isn’t our fault, she says. Modern workplaces expect people to be perpetually reachable, and the pandemic seems to have shortened expectations for message-response times. Working from home, out of sight, we should at least be a click away, the thinking goes. A survey from cloud-software company Qualtrics earlier this year found that 49% of respondents did at least an hour of work a day while on vacation.

The out-of-office email has the potential to be your shield, Dr. Ollier-Malaterre says. Don’t apologize for taking time off. Remove email notifications from your phone, or delete the whole app if you’re brave enough.

That said, if you do ruminate on work matters while on vacation, taking a peek at your inbox might be worth it, she adds.

“Sometimes you’ll feel better because you can see that nothing is burning,” says Dr. Ollier-Malaterre.

Brian Brown long went with the standard out-of-office-template, trying to imbue it with a quiet sense of “No, really, I’m actually not here.” It usually didn’t work.

When co-workers received his out-of-office email, “The next thing you get is a second message that’s, like, ‘Hey, but I really need this,’” says the 33-year-old, who works for a tax-software company in Lehi, Utah.

He bulked up his notes, enclosing details about his whereabouts (his hometown in Southern California, a Tim McGraw concert, camping with no cell service). He wove in facts about the destinations. He noted why the canyons he was traipsing through on a recent day off reminded him of tax compliance.

Rather than messages demanding work, colleagues and clients now chat with him about his travels. He feels more connected to them, and seen as a person, “not a 24/7 robot,” he says.

The away message can be a thrilling canvas for office workers with poetic souls. Aaron Konter, a one-time aspiring screenwriter, joined the advertising industry hoping to do the creative writing he had long dreamed of. Instead, clients wanted the work done their way. Supervisors slashed his copy.

Then the Atlanta-area resident discovered the freedom of the out-of-office email.

“I didn’t have to get it approved by anyone,” he says. “I could just be myself.”

Subject line of one recent note: “Aaron is OOO (Baby Baby),” referring to Smokey Robinson’s and the Miracles’ 1960s hit. In others, he riffed on how addicted we all are to technology and implored the recipient to create a vision board to try to manifest what they’re seeking from him. He signs off with “Love, Aaron.”

“This is me,” he says of his away messages. “And if you don’t like it, that’s OK.”

Some out-of-office messages hit a nerve. I heard from an entrepreneur who was outraged by an automated reply from a vendor saying he was surfing the coast of France. Meanwhile, the entrepreneur and his team were rushing to wrap a behind-schedule project that required the vendor’s help.

To avoid having your message land poorly, use language that assumes you don’t know the recipient well and that they have more power than you, says Erica Dhawan, a St. Petersburg, Fla.-based leadership consultant and author of a book about digital communication.

Keep your note to two or three sentences, because being brief signals you respect people’s time, she says. Include an emergency contact and when you’ll be back. But feel free to hedge, publicly sharing a date that gives you some buffer time upon returning.

If you still have trouble turning on your vacation responder, help awaits. Iceland’s tourism-marketing office recently launched an online campaign starring three horses who clomp across a giant keyboard in western Iceland, majestic waterfalls flowing in the background. The gibberish their hooves type is available for anyone to use as an out-of-office reply.

Sigríður Dögg Guðmundsdóttir, the head of the marketing unit, assures me that the out-of-office templates available on the Visit Iceland website were truly generated by the horses, though humans proofread them to ensure no swear words in any language accidentally made it into messages.

The horse babble sends a message, she says, and that message is: “I’m on my vacation.”

Going all out, with an equine twist or not, just might do the trick. After all, Ms. Davis—the career consultant who spammed thousands of her contacts with the away-message misfire—came home from two weeks in Hawaii to just a couple dozen emails.

“They let me have that vacation,” she says. “Without really bothering me at all.”



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TikTok Refugees Find an Alternative—in China

Chinese users of Xiaohongshu, or Little Red Book, welcome Americans fleeing a feared TikTok ban

By SHEN LU AND HANNAH MIAO
Tue, Jan 14, 2025 5 min

They call themselves TikTok refugees—and the app they are fleeing to is a lot more Chinese than the video-sharing app whose U.S. fate now hangs in the balance.

After Supreme Court justices Friday seemed inclined to let stand a law that would shut down TikTok in the U.S., the Chinese social-media platform Xiaohongshu , translated in English as Little Red Book, has received a flood of American TikTok users. They are looking for a sanctuary or a way to protest the potentially imminent TikTok ban—never mind that they don’t speak Chinese.

Charlotte Silverstein, a 32-year-old publicist in Los Angeles, downloaded Xiaohongshu on Sunday night after seeing videos on TikTok about migrating to the app, which Americans dubbed “RedNote.” She described the move as a “last act of defiance” in her frustration about the potential TikTok ban.

“Everyone has been super welcoming and sweet,” said Silverstein, who has made three posts so far. “I love the sense of community that I’m seeing already.”

By Monday, TikTok refugees had pushed Xiaohongshu to the top of the free-app chart on Apple ’s App Store.

“I’m really nervous to be on this app, but I also find it to be really exciting and thrilling that we’re all doing this,” one new Xiaohongshu user said in a video clip on Sunday. “I’m sad that TikTok might actually go, but if this is where we’re gonna be hanging out, welcome to my page!” Within a day, the video had more than 3,000 comments and 6,000 likes. And the user had amassed 24,000 followers.

Neither Xiaohongshu nor TikTok responded to requests for comment.

The flow of refugees, while serving as a symbolic dissent against TikTok’s possible shutdown, doesn’t mean Xiaohongshu can easily serve as a replacement for Americans. TikTok says it has 170 million users in the U.S., and it has drawn many creators who take advantage of the app’s features to advertise and sell their products.

Most of the content on Xiaohongshu is in Chinese and the app doesn’t have a simple way to auto-translate the posts into English.

At a time of a strained U.S.-China relationship, some new Chinese-American friendships are budding on an app that until now has had few international users.

“I like that two countries are coming together,” said Sarah Grathwohl, a 32-year-old marketing manager in Seattle, who made a Xiaohongshu account on Sunday night. “We’re bonding over this experience.”

Granthwohl doesn’t speak Chinese, so she has been using Google Translate for help. She said she isn’t concerned about data privacy and would rather try a new Chinese app than shift her screentime to Instagram Reels.

Another opportunity for bonding was a photo of English practice questions from a Chinese textbook, with the caption, “American please.” American Xiaohongshu users helped answer the questions in the comments, receiving a “thank u Honey,” from the person who posted the questions.

By Monday evening, there have been more than 72,000 posts with the hashtag #tiktokrefugee on Xiaohongshu, racking up some 34 million views.

In an English-language post titled “Welcome TikTok refugees,” posted by a Shanghai-based Xiaohongshu user, an American user responded in Chinese with a cat photo and the words, “Thank you for your warm welcome. Everyone is so cute. My cat says thanks, too.” The user added, “I hope this is the correct translation.”

Some Chinese users are also using the livestreaming function to invite TikTok migrants to chat. One chat room hosted by a Chinese English tutor had more than 179,900 visits with several Americans exchanging cultural views with Chinese users.

ByteDance-owned TikTok isn’t available in China but has a Chinese sister app, Douyin. American users can’t download Douyin, though; unlike Xiaohongshu, it is only accessible from Chinese app stores.

On Xiaohongshu, Chinese users have been sharing tutorials and tips in English for American users on how to use the app. Meanwhile, on TikTok, video clips have also multiplied over the past two days teaching users the correct pronunciation of Xiaohongshu—shau-hong-SHOO—and its culture.

Xiaohongshu may be new to most Americans, but in China, it is one of the most-used social-media apps. Backed by investors like Chinese tech giants Tencent Holdings and Alibaba Group , Xiaohongshu is perhaps best described as a Chinese mix of Instagram and Reddit and its users increasingly treat it as a search engine for practical information.

Despite its Little Red Book name, Xiaohongshu has little in common with the compilation of Mao Zedong ’s political writings and speeches. In fact, the app aspires to be a guidebook about anything but politics.

Conceived as a shopping guide for affluent urbanites in 2013, Xiaohongshu has morphed into a one-stop shop for lifestyle and shopping recommendations. Every day, its more than 300 million users, who skew toward educated young women, create, share and search for posts about anything from makeup tutorials to career-development lessons, game strategies or camping skills.

Over the years, Xiaohongshu users have developed a punchy writing style, with posts accompanied by images and videos for an Instagram feel.

Chinese social-media platforms are required to watch political content closely. Xiaohongshu’s focus on lifestyle content, eschewing anything that might seem political, makes it less of a regulatory target than a site like Weibo , which in 2021 was fined at least $2.2 million by China’s cyberspace watchdog for disseminating “illegal information.”

“I don’t expect to read news or discussion of serious issues on Xiaohongshu,” said Lin Ying, a 26-year-old game designer in Beijing.

The American frenzy over a Chinese app is the reverse of a migration in recent years by Chinese social-media users seeking refuge from censorship on Western platforms , such as X, formerly known as Twitter, or, more recently, BlueSky.

Just like TikTok users who turn to the app for fun, Xiaohongshu users also seek entertainment through livestreams and short video clips as well as photos and text-posts on the platform.

Xiaohongshu had roughly 1.3 million U.S. mobile users in December, according to market-intelligence firm Sensor Tower, which estimates that U.S. downloads of the app in the week ending Sunday almost tripled compared with the week before.

Sensor Tower data indicates that Xiaohongshu became the top-ranked social-networking and overall free app on Apple’s App Store and the 8th top-ranked social app on the Google Play Store on Monday, “a feat it has never achieved before,” said Abe Yousef, senior insights analyst at Sensor Tower.

Run by Shanghai-based Xingin Information Technology, Xiaohongshu makes money primarily from advertising, according to a Xiaohongshu spokeswoman. The company was valued at $17 billion after its latest round of private-equity investment in the summer, according to research firm PitchBook Data.

Not everyone is singing kumbaya. Some Chinese Xiaohongshu users are worried about the language barrier. And some American TikTok users are concerned about data safety on the Chinese app.

But many are hoping to build bridges between the two countries.

“Y’all might think Americans are hateful because of how our politicians are, but I promise you not all of us are like that,” one American woman said on a Sunday video she posted on Xiaohongshu with Chinese subtitles.

She went on to show how to make cheese quesadillas using a waffle maker.

The video collected more than 11,000 likes and 3,000 comments within 24 hours. “It’s so kind of you to use Chinese subtitles,” read one popular comment posted by a user from Sichuan province.

Another Guangdong-based user commented with a bilingual “friendly reminder”: “On Chinese social-media platforms please do not mention sensitive topics such as politics, religion and drugs!!!”

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11 ACRES ROAD, KELLYVILLE, NSW

This stylish family home combines a classic palette and finishes with a flexible floorplan

35 North Street Windsor

Just 55 minutes from Sydney, make this your creative getaway located in the majestic Hawkesbury region.

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