I’m Out of the Office. Really.
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I’m Out of the Office. Really.

The key to a truly restorative holiday? Crafting the perfect out-of-office email.

By RACHEL FEINTZEIG
Tue, Jun 28, 2022 11:49amGrey Clock 4 min

In January, Claire Davis started buying bathing suits. In February, she prepped videos to send to clients in her absence. In April, the vacation finally arrived, and the day before her flight to Hawaii, she sat down to write her first out-of-office message since starting her own business six years ago.

“Girl, you’re looking so professional,” Ms. Davis, a Spokane, Wash.-based career consultant for medical-sales professionals, thought to herself as she crafted the note. As she pressed the button, “I felt free.”

The feeling lasted about an hour. While waiting in line for brunch with friends, frantic texts started pouring in. Somehow, she had inadvertently set her auto reply to spam message everyone who’d sent her an email since 2016.

Some—like the close contacts texting her—had been inundated with hundreds of out-of-office replies, one for every email they’d ever sent her.

“It was horrifying,” she says, estimating the messages reached tens of thousands of people.

You’re going on vacation. All that’s left to do is unlock the magic wording that will free you from your inbox—and by extension, your work life. So why is it so hard?

Fiddling with the settings is just the start. Do you make a joke, open up about your personal life? How do you get people to leave you alone without making them feel abandoned or annoyed? Are they judging the length of your absence? Maybe it’s not even worth trying to log off at all.

“You want this time off, but at the same time you feel so pressured and so guilty,” says Ariane Ollier-Malaterre, a professor at the University of Quebec in Montreal who studies how workers manage the boundary between work and life.

The agonizing isn’t our fault, she says. Modern workplaces expect people to be perpetually reachable, and the pandemic seems to have shortened expectations for message-response times. Working from home, out of sight, we should at least be a click away, the thinking goes. A survey from cloud-software company Qualtrics earlier this year found that 49% of respondents did at least an hour of work a day while on vacation.

The out-of-office email has the potential to be your shield, Dr. Ollier-Malaterre says. Don’t apologize for taking time off. Remove email notifications from your phone, or delete the whole app if you’re brave enough.

That said, if you do ruminate on work matters while on vacation, taking a peek at your inbox might be worth it, she adds.

“Sometimes you’ll feel better because you can see that nothing is burning,” says Dr. Ollier-Malaterre.

Brian Brown long went with the standard out-of-office-template, trying to imbue it with a quiet sense of “No, really, I’m actually not here.” It usually didn’t work.

When co-workers received his out-of-office email, “The next thing you get is a second message that’s, like, ‘Hey, but I really need this,’” says the 33-year-old, who works for a tax-software company in Lehi, Utah.

He bulked up his notes, enclosing details about his whereabouts (his hometown in Southern California, a Tim McGraw concert, camping with no cell service). He wove in facts about the destinations. He noted why the canyons he was traipsing through on a recent day off reminded him of tax compliance.

Rather than messages demanding work, colleagues and clients now chat with him about his travels. He feels more connected to them, and seen as a person, “not a 24/7 robot,” he says.

The away message can be a thrilling canvas for office workers with poetic souls. Aaron Konter, a one-time aspiring screenwriter, joined the advertising industry hoping to do the creative writing he had long dreamed of. Instead, clients wanted the work done their way. Supervisors slashed his copy.

Then the Atlanta-area resident discovered the freedom of the out-of-office email.

“I didn’t have to get it approved by anyone,” he says. “I could just be myself.”

Subject line of one recent note: “Aaron is OOO (Baby Baby),” referring to Smokey Robinson’s and the Miracles’ 1960s hit. In others, he riffed on how addicted we all are to technology and implored the recipient to create a vision board to try to manifest what they’re seeking from him. He signs off with “Love, Aaron.”

“This is me,” he says of his away messages. “And if you don’t like it, that’s OK.”

Some out-of-office messages hit a nerve. I heard from an entrepreneur who was outraged by an automated reply from a vendor saying he was surfing the coast of France. Meanwhile, the entrepreneur and his team were rushing to wrap a behind-schedule project that required the vendor’s help.

To avoid having your message land poorly, use language that assumes you don’t know the recipient well and that they have more power than you, says Erica Dhawan, a St. Petersburg, Fla.-based leadership consultant and author of a book about digital communication.

Keep your note to two or three sentences, because being brief signals you respect people’s time, she says. Include an emergency contact and when you’ll be back. But feel free to hedge, publicly sharing a date that gives you some buffer time upon returning.

If you still have trouble turning on your vacation responder, help awaits. Iceland’s tourism-marketing office recently launched an online campaign starring three horses who clomp across a giant keyboard in western Iceland, majestic waterfalls flowing in the background. The gibberish their hooves type is available for anyone to use as an out-of-office reply.

Sigríður Dögg Guðmundsdóttir, the head of the marketing unit, assures me that the out-of-office templates available on the Visit Iceland website were truly generated by the horses, though humans proofread them to ensure no swear words in any language accidentally made it into messages.

The horse babble sends a message, she says, and that message is: “I’m on my vacation.”

Going all out, with an equine twist or not, just might do the trick. After all, Ms. Davis—the career consultant who spammed thousands of her contacts with the away-message misfire—came home from two weeks in Hawaii to just a couple dozen emails.

“They let me have that vacation,” she says. “Without really bothering me at all.”



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As Paris makes its final preparations for the Olympic games, its residents are busy with their own—packing their suitcases, confirming their reservations, and getting out of town.

Worried about the hordes of crowds and overall chaos the Olympics could bring, Parisians are fleeing the city in droves and inundating resort cities around the country. Hotels and holiday rentals in some of France’s most popular vacation destinations—from the French Riviera in the south to the beaches of Normandy in the north—say they are expecting massive crowds this year in advance of the Olympics. The games will run from July 26-Aug. 1.

“It’s already a major holiday season for us, and beyond that, we have the Olympics,” says Stéphane Personeni, general manager of the Lily of the Valley hotel in Saint Tropez. “People began booking early this year.”

Personeni’s hotel typically has no issues filling its rooms each summer—by May of each year, the luxury hotel typically finds itself completely booked out for the months of July and August. But this year, the 53-room hotel began filling up for summer reservations in February.

“We told our regular guests that everything—hotels, apartments, villas—are going to be hard to find this summer,” Personeni says. His neighbours around Saint Tropez say they’re similarly booked up.

As of March, the online marketplace Gens de Confiance (“Trusted People”), saw a 50% increase in reservations from Parisians seeking vacation rentals outside the capital during the Olympics.

Already, August is a popular vacation time for the French. With a minimum of five weeks of vacation mandated by law, many decide to take the entire month off, renting out villas in beachside destinations for longer periods.

But beyond the typical August travel, the Olympics are having a real impact, says Bertille Marchal, a spokesperson for Gens de Confiance.

“We’ve seen nearly three times more reservations for the dates of the Olympics than the following two weeks,” Marchal says. “The increase is definitely linked to the Olympic Games.”

Worried about the hordes of crowds and overall chaos the Olympics could bring, Parisians are fleeing the city in droves and inundating resort cities around the country.
Getty Images

According to the site, the most sought-out vacation destinations are Morbihan and Loire-Atlantique, a seaside region in the northwest; le Var, a coastal area within the southeast of France along the Côte d’Azur; and the island of Corsica in the Mediterranean.

Meanwhile, the Olympics haven’t necessarily been a boon to foreign tourism in the country. Many tourists who might have otherwise come to France are avoiding it this year in favour of other European capitals. In Paris, demand for stays at high-end hotels has collapsed, with bookings down 50% in July compared to last year, according to UMIH Prestige, which represents hotels charging at least €800 ($865) a night for rooms.

Earlier this year, high-end restaurants and concierges said the Olympics might even be an opportunity to score a hard-get-seat at the city’s fine dining.

In the Occitanie region in southwest France, the overall number of reservations this summer hasn’t changed much from last year, says Vincent Gare, president of the regional tourism committee there.

“But looking further at the numbers, we do see an increase in the clientele coming from the Paris region,” Gare told Le Figaro, noting that the increase in reservations has fallen directly on the dates of the Olympic games.

Michel Barré, a retiree living in Paris’s Le Marais neighbourhood, is one of those opting for the beach rather than the opening ceremony. In January, he booked a stay in Normandy for two weeks.

“Even though it’s a major European capital, Paris is still a small city—it’s a massive effort to host all of these events,” Barré says. “The Olympics are going to be a mess.”

More than anything, he just wants some calm after an event-filled summer in Paris, which just before the Olympics experienced the drama of a snap election called by Macron.

“It’s been a hectic summer here,” he says.

Hotels and holiday rentals in some of France’s most popular vacation destinations say they are expecting massive crowds this year in advance of the Olympics.
AFP via Getty Images

Parisians—Barré included—feel that the city, by over-catering to its tourists, is driving out many residents.

Parts of the Seine—usually one of the most popular summertime hangout spots —have been closed off for weeks as the city installs bleachers and Olympics signage. In certain neighbourhoods, residents will need to scan a QR code with police to access their own apartments. And from the Olympics to Sept. 8, Paris is nearly doubling the price of transit tickets from €2.15 to €4 per ride.

The city’s clear willingness to capitalise on its tourists has motivated some residents to do the same. In March, the number of active Airbnb listings in Paris reached an all-time high as hosts rushed to list their apartments. Listings grew 40% from the same time last year, according to the company.

With their regular clients taking off, Parisian restaurants and merchants are complaining that business is down.

“Are there any Parisians left in Paris?” Alaine Fontaine, president of the restaurant industry association, told the radio station Franceinfo on Sunday. “For the last three weeks, there haven’t been any here.”

Still, for all the talk of those leaving, there are plenty who have decided to stick around.

Jay Swanson, an American expat and YouTuber, can’t imagine leaving during the Olympics—he secured his tickets to see ping pong and volleyball last year. He’s also less concerned about the crowds and road closures than others, having just put together a series of videos explaining how to navigate Paris during the games.

“It’s been 100 years since the Games came to Paris; when else will we get a chance to host the world like this?” Swanson says. “So many Parisians are leaving and tourism is down, so not only will it be quiet but the only people left will be here for a party.”

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