Meet the neighbours before you buy: The real estate portal taking buyers behind the scenes
Co-founder of Homely, Jason Spencer, discusses how his own experience of a failed property purchase led to a lightbulb moment, and the birth of a new property platform
5 min
Jason Spencer is passionate about technology, but not for the sake of it. Instead, Spencer’s focus is the kind of ‘life changing’ technologies that make a difference in the way we live and do business. His most recent obsession is Homely, a real estate platform with a difference, offering reviews of suburbs and streets — by the people who live there. Founded with Adam Spencer, it’s the kind of game changer Jason wished was around when he was on his home buying journey, tapping into a desire from buyers to take a deep dive before purchasing, as well as giving locals the opportunity to share what they love about their area. The Homely story starts with a very personal experience, as Jason Spencer explains.
Kanebridge News: The Homely story comes out of your personal experience of moving to a suburb in inner Melbourne. What happened? Why did you hate it?
Jason Spencer: Homely was created out of my own frustrations with real estate. After buying my home in a nice leafy suburb in Melbourne, I quickly realised that the street wasn’t for me. Almost immediately after we moved in, we had all sorts of issues. First it was the neighbours, who we didn’t get along with, then it was the cut-through traffic and noise, the flooding and — the final straw—the swarms of bats that flew over our house each night, settling in our backyard! One night I remember saying to my co-founder, “If only I knew about this street before I bought the house”. And that was the lightbulb moment. That was when Homely was born.
KN: What would you have liked to have known before buying?
JS: The inspiration for Homely was the truth that “finding the right neighbourhood is just as important as finding the right home.” I’d like to have known what the locals thought, not just of suburbs but of individual streets as well. Before Homely, the majority of people would rely on generic suburb information available on Google and if lucky they’d find a static local guide page, census data or Wikipedia entry. To address this gap, we established a forum and community where real locals could openly share their experiences, insights, and history about their streets, suburbs, and towns. This kind of information is invaluable for making an informed decision about property, especially considering it’s one of the most significant decisions someone can make.
KN: Did you move? If so, what did you do differently the next time you were in the property market?
JS: Yes I did. I moved to something a little further out from the city but with more land and a bigger home for a similar price. This time, I did a lot more research on Homely and by asking locals what they thought. People were more than happy to share what they loved about their home suburb and streets, which is why we have the wealth of content on Homely we do.
KN: How did that personal experience spur you and Adam on to found Homely?
JS: For most of us, finding a home is one of the most difficult and stressful decisions we can make. As founders, we felt the combination of useful local information written by those that live in the neighbourhood combined with the access and utility of a real estate portal would make for a very unique way to find a home online. We wanted to create for real estate what sites like TripAdvisor had done to travel.
KN: You’re starting to build a substantial database of suburb reviews now. Where are the reviewers drawn from?
JS: Our reviews come from all over Australia. When we launched the site, we received some great media coverage, which generated an initial base of content. This encouraged locals to have their say about areas they knew well, which in turn created a sense of community on the Homely platform that grew, along with relevant property listings from all over Australia. We have seen some intense debate about suburbs, which is always interesting!
KN: What has surprised you, if anything, about the reviews?
JS: The amount of information (and passion) that locals are prepared to share about where they live. People love to talk about the great schools in a suburb, the best restaurants and shopping. Of course, crime and safety are always hot topics.
KN: What can a review on Homely give a buyer that a visit to a suburb cannot?
JS: Homely gives you immediate access to reach out to a community and unlock secrets and truths about the neighbourhood that you just can’t do easily by visiting the suburb. You can also ask questions and join local forums. We’ve had feedback that Homely reviews have saved people time and money, as they’ve been able to refine their property search and time spent on inspections.
KN: How specific can reviews get? Is it possible to read a street review?
JS: We pride ourselves on being the first in Australia to offer reviews down to the street level, delivering “hyperlocal” content that even includes vendors reviewing their own streets to give potential buyers a sense of what drew them to the area initially.
KN: What have buyers said about the value of the reviews?
JS: Buyers consistently tell us that Homely is a great starting point to the home buying journey. Whether they’re investors seeking information to bolster their decisions, or families searching for the perfect suburb, Homely reviews often serve as a first stop, offering valuable information they can’t get anywhere else. We find many buyers land on our street and suburb reviews via Google after searching for a specific location. While reviews can be diverse it’s the nuggets of information contained within the reviews that really help buyers.
KN: You’ve been in property for 25 years. What still excites you about the residential market?
JS: The untapped opportunities for innovation in the proptech space and the property seeking journey are what excites me most. From the birth of the first property websites in the early 2000s, to the innovations that Web 2.0 and Google Maps brought to portals in 2007, to the role of smartphone technology in the search experience, I’m now very excited to be a part of how AI and blockchain can enhance the home search experience.
KN: What’s next for Homely?
JS: We have a strong pipeline of innovations to make the home search experience better for every consumer. We are looking forward to a big 2024 with an increase in residential listings hitting the market and a forecast record number of home buyers and renters looking on Homely to discover their next perfect place to call home.
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This may be contributing to continually rising weekly rents
2 min
There has been a substantial increase in the number of Australians earning high incomes who are renting their homes instead of owning them, and this may be another element contributing to higher market demand and continually rising rents, according to new research.
The portion of households with an annual income of $140,000 per year (in 2021 dollars), went from 8 percent of the private rental market in 1996 to 24 percent in 2021, according to research by the Australian Housing and Urban Research Institute (AHURI). The AHURI study highlights that longer-term declines in the rate of home ownership in Australia are likely the cause of this trend.
The biggest challenge this creates is the flow-on effect on lower-income households because they may face stronger competition for a limited supply of rental stock, and they also have less capacity to cope with rising rents that look likely to keep going up due to the entrenched undersupply.
The 2024 ANZ CoreLogic Housing Affordability Report notes that weekly rents have been rising strongly since the pandemic and are currently re-accelerating. “Nationally, annual rent growth has lifted from a recent low of 8.1 percent year-on-year in October 2023, to 8.6 percent year-on-year in March 2024,” according to the report. “The re-acceleration was particularly evident in house rents, where annual growth bottomed out at 6.8 percent in the year to September, and rose to 8.4 percent in the year to March 2024.”
Rents are also rising in markets that have experienced recent declines. “In Hobart, rent values saw a downturn of -6 percent between March and October 2023. Since bottoming out in October, rents have now moved 5 percent higher to the end of March, and are just 1 percent off the record highs in March 2023. The Canberra rental market was the only other capital city to see a decline in rents in recent years, where rent values fell -3.8 percent between June 2022 and September 2023. Since then, Canberra rents have risen 3.5 percent, and are 1 percent from the record high.”
The Productivity Commission’s review of the National Housing and Homelessness Agreement points out that high-income earners also have more capacity to relocate to cheaper markets when rents rise, which creates more competition for lower-income households competing for homes in those same areas.
ANZ CoreLogic notes that rents in lower-cost markets have risen the most in recent years, so much so that the portion of earnings that lower-income households have to dedicate to rent has reached a record high 54.3 percent. For middle-income households, it’s 32.2 percent and for high-income households, it’s just 22.9 percent. ‘Housing stress’ has long been defined as requiring more than 30 percent of income to put a roof over your head.
While some high-income households may aspire to own their own homes, rising property values have made that a difficult and long process given the years it takes to save a deposit. ANZ CoreLogic data shows it now takes a median 10.1 years in the capital cities and 9.9 years in regional areas to save a 20 percent deposit to buy a property.
It also takes 48.3 percent of income in the cities and 47.1 percent in the regions to cover mortgage repayments at today’s home loan interest rates, which is far greater than the portion of income required to service rents at a median 30.4 percent in cities and 33.3 percent in the regions.
Just 55 minutes from Sydney, make this your creative getaway located in the majestic Hawkesbury region.
This stylish family home combines a classic palette and finishes with a flexible floorplan
