The Rebellion Against The Return To The Office Is Getting Serious
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The Rebellion Against The Return To The Office Is Getting Serious

Companies requiring in-person work are facing pushback. Those with looser policies find that flexibility makes recruitment easier.

By KATHERINE BINDLEY
Tue, May 17, 2022 12:42pmGrey Clock 6 min

Some of the economy’s most in-demand employees are about to find out how much power they have over where and how they work.

After months of return-to-work starts and stops, many tech companies, including Alphabet Inc.’s Google, Apple Inc. and Microsoft Corp., are telling remote workers it’s finally time to come back for good, or at least show up part of the week. Employees who fled the Bay Area and other high-cost tech hubs earlier in the Covid-19 pandemic—or who just prefer to work from home—now face hard choices: move back, try the super commute, or hold out for a concession or new job elsewhere.

How the emerging power struggles play out will be a telling indicator of how much leverage remote-work converts in other sectors have as more employers call staff back to offices. A competitive job market, plus the relative ease with which businesses adjusted to work-from-home over the past two years, has emboldened many professionals to try to say goodbye to offices permanently.

Two-thirds of the workforce said they would find a new job if required to return to the office full-time, according to a survey of more than 32,000 workers by ADP Research Institute. Of those who quit their jobs in 2021, 35% cited wanting to move to a different area, according to the Pew Research Center.

If highly skilled tech workers have trouble flexing their market value, though, it’s likely many other remote workers wanting to stay put will, too.

Some tech professionals have already thrown down the gauntlet. Ian Goodfellow, a director of machine learning at Apple, announced to staff this month that he was resigning, in part because of the company’s return-to-office policy. “I believe strongly that more flexibility would have been the best policy for my team,” Mr. Goodfellow wrote in a goodbye note, according to a tweet from a reporter from the Verge. Mr. Goodfellow declined to comment. Apple didn’t comment.

A group called Apple Together says more than 1,400 current and former employees signed an open letter to company executives asking for them to reconsider the office-return policy, which requires employees to work in-person on Mondays, Tuesdays and Thursdays as of last month. Apple employs more than 165,000 people.

“Stop treating us like school kids who need to be told when to be where and what homework to do,” the letter reads.

Office mandates are proving to be recruiting opportunities for some competitors: Airbnb Inc. last month announced employees could work from anywhere without taking a pay cut. In the three days following the announcement, the company’s careers page received around 800,000 visitors, according to a spokeswoman. Twitter Inc. and Zillow Group Inc. have said most employees can work from wherever they want and executives of Facebook parent Meta Platforms Inc. are living all over.

Sean Regan, head of product marketing with software maker Atlassian Corp., moved to Lake Tahoe from the Bay Area this past November and is now using the company’s flexible work policies to lure new hires.

“My access to top talent has gone through the roof,” he says. “It takes me half the time to recruit great people when I tell them they can work anywhere.”

Mr. Regan says he’s currently trying to sign on someone he ran into while skiing who had also moved to Lake Tahoe from the San Francisco area. “She wants to stay in Tahoe. Her employer wants her to go back to the office,” he says. “I’m recruiting her to stay put and work for us.”

Workers in tech have long had the advantage: Their skills are highly sought-after in nearly every industry. As the pandemic has dragged on, flexibility started to become not a perk but something companies needed to offer in order to hang on to talent. Eager to stay competitive, companies have increasingly accommodated their workers and in some cases, walked back in-office requirements.

But there are signs the balance of power may shift. Netflix Inc., Lyft Inc. and other big names in tech have posted disappointing quarterly results—a signal that leaner times may be ahead, and skilled workers won’t be in such demand. Companies including Meta say they are slowing down hiring. Peloton Interactive Inc., Carvana Co. and others have announced layoffs.

Some of those called back have found jobs elsewhere. Christina Patterson, 30, was managing client partnerships for a clothing-rental startup. She says that by the time she got called back to her New York office in March, she had grown allergic to in-person work. Since the fall of 2020, she had been working for months at a time from Tulum, Mexico, and wasn’t ready to give it up.

Desperate to find a new role ahead of the March deadline to return to work, Ms. Patterson texted an executive she’s friendly with at a Chicago-based startup, offering to be her remote assistant. “She was like, ‘I’ll do you one better: We need someone in business development,’ ” Ms. Patterson says.

She took the role at the startup, Swaypay, which makes an app for consumers to earn cash for posting TikTok videos featuring recent purchases. The new job didn’t require a move or any commitment to come into the office. Her last day at the old job was the Friday before she was supposed to go back to her old office.

“I was like, ‘Phew, I missed that very narrowly,’ ” she says.

Adam Ozimek, an economist with the think tank Economic Innovation Group, estimates that, across the U.S. workforce, there have already been 4.9 million relocations as a result of remote work, according to data extrapolated from a survey of 23,000 workers. Mr. Omizek conducted the survey this past November, while working at another company. More than a quarter said they planned to move more than 4 hours from their current job in 2022—because of remote-work options, while 13% said they were looking at moving 2 to 4 hours away. Mr. Ozimek himself says he recently started commuting 2½ hours once a month from central Pennsylvania to Washington, D.C., where his job with EIG, which he joined in March, is located.

Some tech workers who have relocated and don’t have permission to stay remote say they’re in a standoff with HR: They’ve been called back to the office but haven’t moved yet. They’re looking for remote-friendly roles both internally or elsewhere.

“If the time comes where they say: ‘Here’s an ultimatum, you show up in an office or you find somewhere else to work,’ I will find somewhere else to work because there are a lot of remote opportunities,” says one engineer who works for a North Carolina bank and bought a house earlier this year in New York’s Catskill Mountains, where he plans to stay.

Despite some signs of a downturn for the industry, tech workers who want to stay remote will have options if their employers won’t accommodate them, says Tim Herbert, chief research officer for CompTIA, a tech trade association. The number of U.S. employers posting tech jobs hit a record level last month, despite initial rumblings of a downturn.

“Especially in tech, you have companies that are simultaneously either slowing or transitioning workers or sometimes laying off workers in one area of the company and then they’re hiring in another area,” he says.

Companies with disappointing earnings can always scale back signing bonuses but continue to offer remote work as a perk for new hires, he added.

Google recently called its workers back on a hybrid schedule that requires most to be in the office three days a week. Some employees have complained that because the policy is implemented based largely on local managers’ discretion, it can feel arbitrary. “If you have a friendly manager and a friendly VP who support you, then your odds are pretty good,” says Andrew Gainer-Dewar, a senior engineer and member of the Alphabet Workers Union. “If you don’t, then things get tough.”

More than 14,000 of Google’s approximately 166,000 employees have requested to go fully remote or to transfer to a new location, and the company has approved 85% of those requests, according to a spokeswoman. “We know our employees have many choices about where they work,” she said. “So we continue to provide top of market compensation.”

Until August, Laura de Vesine was a senior engineer for Google living in San Jose, Calif., near the company’s offices. She jumped ship before officially being called back after growing tired of uncertainty surrounding when she’d have to return to work. She knew she wanted to move to a lower-cost city where she wouldn’t depend so much on a car, such as Philadelphia.

Such a move would have involved a 15% pay cut from Google, she says. “Is my work actually worth less?” she says she asked herself. If she wanted to keep her Bay Area salary, she worried she’d be required to report at least a few times a week to Google’s New York City office.

Instead, she made the move to Philadelphia and took a remote role with a New York-based cloud-computing company. She says she is now making around 20% more than her former salary and has the assurance she won’t have to give up her remote status.

“I could have confidence it wasn’t a temporarily remote offer,” she says.

Reprinted by permission of The Wall Street Journal, Copyright 2021 Dow Jones & Company. Inc. All Rights Reserved Worldwide. Original date of publication: May 14, 2022.



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Greenland Is Gorgeous and Uncrowded. Now Here Come the Americans.

The remote northern island wants more visitors: ‘It’s the rumbling before the herd is coming,’ one hotel manager says

By ALLISON POHLE
Wed, Oct 23, 2024 4 min

As European hot spots become overcrowded , travellers are digging deeper to find those less-populated but still brag-worthy locations. Greenland, moving up the list, is bracing for its new popularity.

Aria Varasteh has been to 69 countries, including almost all of Europe. He now wants to visit more remote places and avoid spots swarmed by tourists—starting with Greenland.

“I want a taste of something different,” said the 34-year-old founder of a consulting firm serving clients in the Washington, D.C., area.

He originally planned to go to Nuuk, the island’s capital, this fall via out-of-the-way connections, given there wasn’t a nonstop flight from the U.S. But this month United Airlines announced a nonstop, four-hour flight from Newark Liberty International Airport in New Jersey to Nuuk. The route, beginning next summer, is a first for a U.S. airline, according to Greenland tourism officials.

It marks a significant milestone in the territory’s push for more international visitors. Airlines ran flights with a combined 55,000 seats to Greenland from April to August of this year, says Jens Lauridsen, chief executive officer of Greenland Airports. That figure will nearly double next year in the same period, he says, to about 105,000 seats.

The possible coming surge of travellers also presents a challenge for a vast island of 56,000 people as nearby destinations from Iceland to Spain grapple with the consequences of over tourism.

Greenlandic officials say they have watched closely and made deliberate efforts to slowly scale up their plans for visitors. An investment north of $700 million will yield three new airports, the first of which will open next month in Nuuk.

“It’s the rumbling before the herd is coming,” says Mads Mitchell, general manager of Hotel Nordbo, a 67-room property in Nuuk. The owner of his property is considering adding 50 more rooms to meet demand in the coming years.

Mitchell has recently met with travel agents from Brooklyn, N.Y., South Korea and China. He says he welcomes new tourists, but fears tourism will grow too quickly.

“Like in Barcelona, you get tired of tourists, because it’s too much and it pushes out the locals, that is my concern,” he says. “So it’s finding this balance of like showing the love for Greenland and showing the amazing possibilities, but not getting too much too fast.”

Greenland’s buildup

Greenland is an autonomous territory of Denmark more than three times the size of Texas. Tourists travel by boat or small aircraft when venturing to different regions—virtually no roads connect towns or settlements.

Greenland decided to invest in airport infrastructure in 2018 as part of an effort to expand tourism and its role in the economy, which is largely dependent on fishing and subsidies from Denmark. In the coming years, airports in Ilulissat and Qaqortoq, areas known for their scenic fjords, will open.

One narrow-body flight, like what United plans, will generate $200,000 in spending, including hotels, tours and other purchases, Lauridsen says. He calls it a “very significant economic impact.”

In 2023, foreign tourism brought a total of over $270 million to Greenland’s economy, according to Visit Greenland, the tourism and marketing arm owned by the government. Expedition cruises visit the territory, as well as adventure tours.

United will fly twice weekly to Nuuk on its 737 MAX 8, which will seat 166 passengers, starting in June .

“We look for new destinations, we look for hot destinations and destinations, most importantly, we can make money in,” Andrew Nocella , United’s chief commercial officer, said in the company’s earnings call earlier in October.

On the runway

Greenland has looked to nearby Iceland to learn from its experiences with tourism, says Air Greenland Group CEO Jacob Nitter Sørensen. Tiny Iceland still has about seven times the population of its western neighbour.

Nuuk’s new airport will become the new trans-Atlantic hub for Air Greenland, the national carrier. It flies to 14 airports and 46 heliports across the territory.

“Of course, there are discussions about avoiding mass tourism. But right now, I think there is a natural limit in terms of the receiving capacity,” Nitter says.

Air Greenland doesn’t fly nonstop from the U.S. because there isn’t currently enough space to accommodate all travellers in hotels, Nitter says. Air Greenland is building a new hotel in Ilulissat to increase capacity when the airport opens.

Nuuk has just over 550 hotel rooms, according to government documents. A tourism analysis published by Visit Greenland predicts there could be a shortage in rooms beginning in 2027. Most U.S. visitors will stay four to 10 nights, according to traveler sentiment data from Visit Greenland.

As travel picks up, visitors should expect more changes. Officials expect to pass new legislation that would further regulate tourism in time for the 2025 season. Rules on zoning would give local communities the power to limit tourism when needed, says Naaja H. Nathanielsen, minister for business, trade, raw materials, justice and gender equality.

Areas in a so-called red zone would ban tour operators. In northern Greenland, traditional hunting takes place at certain times of year and requires silence, which doesn’t work with cruise ships coming in, Nathanielsen says.

Part of the proposal would require tour operators to be locally based to ensure they pay taxes in Greenland and so that tourists receive local knowledge of the culture. Nathanielsen also plans to introduce a proposal to govern cruise tourism to ensure more travelers stay and eat locally, rather than just walk around for a few hours and grab a cup of coffee, she says.

Public sentiment has remained in favour of tourism as visitor arrivals have increased, Nathanielsen says.

—Roshan Fernandez contributed to this article.

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