Why street appeal still matters to buyers in an online market

W e’ve all done it. A quiet night in front of the TV spent scrolling property in dream locations has replaced peering into the shop windows of real estate agents while visiting your favourite holiday destination.

For dedicated property hunters, the next step is a drive by the ‘open for inspection’ to check out what the property had to offer. But in an increasingly virtual market where online purchases have become more common among interstate and overseas buyers, it’s worth questioning whether street appeal is becoming less important.

Not so, says John McGrath, managing director and CEO of McGrath Real Estate.

“Kerbside or street appeal is still alive and well,” McGrath says. “First impressions are most important, whether it be in the real or virtual world. People are time poor and often don’t have the time available to sort through multiple images so they will exclude properties based on the hero image – which is often the facade.”

Presenting the front of your property to its best advantage, even if you have to spend a few thousand dollars, will be money well spent to draw in more potential buyers, either in the virtual world or in real life. And more buyers means more competition on auction day. Putting out the welcome mat is essential.

“All timber work should be sparkling, and planting and greenery should give instant appeal,” McGrath says. “It goes without saying that any defects such as leaking downspouts or squeaky gates should also be fixed for the eventual inspections that should be generated from online buyers.

“I’ve found that a few thousand dollars invested in the front of the property can add 10 times that amount through attracting buyers to explore the home further.”

Even the smallest detail shouldn’t be overlooked.

“Things such as making it easy to find the street number can be a small but important detail,” he says.

Matt Cantwell, creative director of landscape design and architecture firm Secret Gardens, says the front garden and facade is the first hint to buyers of what’s inside.

“Structural details like letterboxes and intercoms can offer clues to the style of the house internally,” he says. “You might have an old semi with a modern letterbox out the front and it will tell you a bit about what you will experience once you get inside.”

Landscaping, or updating exterior structures such as fencing can be a particularly useful tool for vendors looking to refresh their property without doing a major

renovation, as a way of inviting potential buyers to look closer.

“Definitely with that larger scale planting, the trees and hedges perform a few functions,” Cantwell says. “They are framing the view to the house and making sure your eye doesn’t wander to the house on either side.

“Providing that scale against the house is a vital part of presenting the architecture to its best. It can also be about obliterating unsightly angles or views.”

As a general rule, Cantwell says it’s often a case of providing balance between providing a sense of openness with carefully placed trees and shrubs, while still maintaining interest, or even creating ‘wow’ factor for buyers.

“Most people like the front of the house to feel a bit open,” he says. “With the front boundary line, it’s the detailing of structures like the fencing, walling and gates that people notice. They are important opportunities to pick up on details of the house.”

General manager international marketing at Brickworks, Brett Ward, says judging by the amount of time most first time homebuilders spend on choosing exterior bricks for their facade, street appeal still figures prominently for many, whether they’re selling or not.

“It’s as popular as it has ever been,” he says. “Building a new home is about creating your individual identity and giving you control over how it will look. Our clients are looking for guidance and advice on making their homes individual and how to mix and match materials on a project to make it look stylish.”

Just as interior finishes go in and out of fashion, it’s the same for facades, says Ward. He says lighter colours continue to prove popular, with harmonising colours added for more depth.

“Clients might use a white or light cream for the front of the house and then a slightly darker cream for the portico to make it pop without too much contrast,” he says. “There’s a lot more terracotta coming through with the architectural projects.”

If in doubt, he says commercial projects can provide inspiration for residential facades.

“The recently completed Quay Quarters site uses all three of the most popular colours we’re seeing and now that’s translating into residential design,” he says.

For those with older properties, property partner at The Agency, Tracy Tian Belcher, says vendors need to keep in mind who – or what – they are competing with.

“Clients might think because their property is close to the water that people will automatically be interested, but they are competing with much newer properties,” Belcher says. She says others can be reluctant to spend money on the front of a property they are just about to part with. However, she says it’s seldom money wasted.

“We always tell clients to put time and effort into the front garden,” Belcher says. “But it’s very difficult to convince people to spend money before they sell. In my experience though, you spend $1 and you get $2 back – at least.”

With an ongoing trade shortage expected, she says buyers are showing more interest in properties that are move-in ready.

“If you do the hard yards, people will pay for it,” she says. “ And they are going to budget more money than they should be when they make an offer.”

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Many people considering an electric vehicle are turned off by their prices or the paucity of public charging stations. But the biggest roadblock often is “range anxiety”—the fear of getting stuck on a desolate road with a dead battery.

All EVs carry window stickers stating how far they should go on a full charge. Yet these range estimates—overseen by the Environmental Protection Agency and touted in carmakers’ ads—can be wrong in either direction: either overstating or understating the distance that can be driven, sometimes by 25% or more.

How can that be? Below are questions and answers about how driving ranges are calculated, what factors affect the range, and things EV owners can do to go farther on a charge.

How far will an electric vehicle go on a full battery?

The distance, according to EPA testing, ranges from 516 miles for the 2023 Lucid Air Grand Touring with 19-inch wheels to 100 miles for the 2023 Mazda MX-30.

Most EVs are in the 200-to-300-mile range. While that is less than the distance that many gasoline-engine cars can go on a full tank, it makes them suitable for most people’s daily driving and medium-size trips. Yet it can complicate longer journeys, especially since public chargers can be far apart, occupied or out of service. Plus, it takes many times longer to charge an EV than to fill a tank with gas.

How accurate are the EPA range estimates?

Testing by Car and Driver magazine found that few vehicles go as far as the EPA stickers say. On average, the distance was 12.5% shorter, according to the peer-reviewed study distributed by SAE International, formerly the Society of Automotive Engineers.

In some cases, the estimates were further off: The driving range of Teslas fell below their EPA estimate by 26% on average, the greatest shortfall of any EV brand the magazine tested. Separately, federal prosecutors have sought information about the driving range of Teslas, The Wall Street Journal reported. Tesla didn’t respond to a request for comment.

The study also said Ford’s F-150 Lightning pickup truck went 230 miles compared with the EPA’s 300-mile estimate, while the Chevrolet Bolt EV went 220 miles versus the EPA’s 259.

A GM spokesman said that “actual range may vary based on several factors, including things like temperature, terrain/road type, battery age, loading, use and maintenance.” Ford said in a statement that “the EPA [figure] is a standard. Real-world range is affected by many factors, including driving style, weather, temperature and if the battery has been preconditioned.”

Meanwhile, testing by the car-shopping site Edmunds found that most vehicles beat their EPA estimates. It said the Ford Lightning went 332 miles on a charge, while the Chevy Bolt went 265 miles.

That is confusing. How can the test results vary so much?

Driving range depends largely on the mixture of highway and city roads used for testing. Unlike gasoline-powered cars, EVs are more efficient in stop-and-go driving because slowing down recharges their batteries through a process called regenerative braking. Conversely, traveling at a high speed can eat up a battery’s power faster, while many gas-engine cars meet or exceed their EPA highway miles-per-gallon figure.

What types of driving situations do the various tests use?

Car and Driver uses only highway driving to see how far an EV will go at a steady 75 mph before running out of juice. Edmunds uses a mix of 60% city driving and 40% highway. The EPA test, performed on a treadmill, simulates a mixture of 55% highway driving and 45% city streets.

What’s the reasoning behind the different testing methods?

Edmunds believes the high proportion of city driving it uses is more representative of typical EV owners, says Jonathan Elfalan, Edmunds’s director of vehicle testing. “Most of the driving [in an EV] isn’t going to be road-tripping but driving around town,” he says.

Car and Driver, conversely, says its all-highway testing is deliberately more taxing than the EPA method. High-speed interstate driving “really isn’t covered by the EPA’s methodology,” says Dave VanderWerp, the magazine’s testing director. “Even for people driving modest highway commutes, we think they’d want to know that their car could get 20%-30% less range than stated on the window sticker.”

What does the EPA say about the accuracy of its range figures?

The agency declined to make a representative available to comment, but said in a statement: “Just like there are variations in EPA’s fuel-economy label [for gas-engine cars] and people’s actual experience on the road for a given make and model of cars/SUVs, BEV [battery electric vehicle] range can exceed or fall short of the label value.”

What should an EV shopper do with these contradictory range estimates?

Pick the one based on the testing method that you think matches how you generally will drive, highway versus city. When shopping for a car, be sure to compare apples to apples—don’t, for instance, compare the EPA range estimate for one vehicle with the Edmunds one for another. And view all these figures with skepticism. The estimates are just that.

Since range is so important to many EV buyers, why don’t carmakers simply add more batteries to provide greater driving distance?

Batteries are heavy and are the most expensive component in an EV, making up some 30% of the overall vehicle cost. Adding more could cut into a vehicle’s profit margin while the added weight means yet more battery power would be used to move the car.

But battery costs have declined over the past 10 years and are expected to continue to fall, while new battery technologies likely will increase their storage capacity. Already, some of the newest EV models can store more power at similar sticker prices to older ones.

What can an EV owner do to increase driving range?

The easiest thing is to slow down. High speeds eat up battery life faster. Traveling at 80 miles an hour instead of 65 can cut the driving range by 17%, according to testing by Geotab, a Canadian transportation-data company. And though a primal appeal of EVs is their zippy takeoff, hard acceleration depletes a battery much quicker than gentle acceleration.

Does cold weather lower the driving range?

It does, and sometimes by a great amount. The batteries are used to heat the car’s interior—there is no engine creating heat as a byproduct as in a gasoline car. And many EVs also use electricity to heat the batteries themselves, since cold can deteriorate the chemical reaction that produces power.

Testing by Consumer Reports found that driving in 15- to-20-degrees Fahrenheit weather at 70 mph can reduce range by about 25% compared to similar-speed driving in 65 degrees.

A series of short cold-weather trips degraded the range even more. Consumer Reports drove two EVs 40 miles each in 20-degree air, then cooled them off before starting again on another 40-mile drive. The cold car interiors were warmed by the heater at the start of each of three such drives. The result: range dropped by about 50%.

Does air conditioning degrade range?

Testing by Consumer Reports and others has found that using the AC has a much lower impact on battery range than cold weather, though that effect seems to increase in heat above 85 degrees.

I don’t want to freeze or bake in my car to get more mileage. What can I do?

“Precondition” your EV before driving off, says Alex Knizek, manager of automotive testing and insights at Consumer Reports. In other words, chill or heat it while it is still plugged in to a charger at home or work rather than using battery power on the road to do so. In the winter, turn on the seat heaters, which many EVs have, so you be comfortable even if you keep the cabin temperature lower. In the summer, try to park in the shade.

What about the impact from driving in a mountainous area?

Going up hills takes more power, so yes, it drains the battery faster, though EVs have an advantage over gas vehicles in that braking on the downside of hills returns juice to the batteries with regenerative braking.

Are there other factors that can affect range?

Tires play a role. Beefy all-terrain tires can eat up more electricity than standard ones, as can larger-diameter ones. And underinflated tires create more rolling resistance, and so help drain the batteries.

Most EVs give the remaining driving range on a dashboard screen. Are these projections accurate?

The meters are supposed to take into account your speed, outside temperature and other factors to keep you apprised in real time of how much farther you can travel. But EV owners and car-magazine testers complain that these “distance to empty” gauges can suddenly drop precipitously if you go from urban driving to a high-speed highway, or enter mountainous territory.

So be careful about overly relying on these gauges and take advantage of opportunities to top off your battery during a multihour trip. These stops could be as short as 10 or 15 minutes during a bathroom or coffee break, if you can find a high-powered DC charger.

Before embarking on a long trip, what should an EV owner do?

Fully charge the car at home before departing. This sounds obvious but can be controversial, since many experts say that routinely charging past 80% of a battery’s capacity can shorten its life. But they also say that charging to 100% occasionally won’t do damage. Moreover, plan your charging stops in advance to ease the I-might-run-out panic.

So battery life is an issue with EVs, just as with smartphones?

Yes, an EV battery’s ability to fully charge will degrade with use and age, likely leading to shorter driving range. Living in a hot area also plays a role. The federal government requires an eight-year/100,000-mile warranty on EV batteries for serious failure, while some EV makers go further and cover degradation of charging capacity. Replacing a bad battery costs many thousands of dollars.

What tools are available to map out charging stations?

Your EV likely provides software on the navigation screen as well as a phone app that show charging stations. Google and Apple maps provide a similar service, as do apps and websites of charging-station networks.

But always have a backup stop in mind—you might arrive at a charging station and find that cars are lined up waiting or that some of the chargers are broken. Damaged or dysfunctional chargers have been a continuing issue for the industry.

Any more tips?

Be sure to carry a portable charger with you—as a last resort you could plug it into any 120-volt outlet to get a dribble of juice.