Your Next Car May Anticipate Your Needs
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Your Next Car May Anticipate Your Needs

Automakers are developing intelligent vehicles that spot motorists’ wants and let them subscribe to options after the sale.

By WILLIAM BOSTON
Thu, Jul 8, 2021 12:10pmGrey Clock 3 min

The next time you buy a car and fret about whether or not to splurge on that snazzy new feature, fear not: Chances are you’ll be able to download it later.

In the past, the ordeal of deciding which features you could afford and which you could live without may have been painful and time-consuming, mainly because you would be stuck with whatever suite of options you chose until the time came to buy another car.

Those days are quickly fading as cars morph from vehicles to get around town to artificial intelligence-enabled, smartphone-like connected devices packed with software for work and play. In the near future, cars won’t only be able to constantly update and adapt to situations months and years after the time of purchase, they will be able to use AI to anticipate the needs of drivers and passengers and tailor their offerings accordingly. This also has the potential to create a new business model for automakers, with car owners paying on-demand fees or monthly subscriptions to get access to new features.

Automakers like General Motors Co., Ford Motor Co., Volkswagen AG , BMW AG and Mercedes-Benz are shifting from banging metal to software-centred design with which they hope to make money even after they have sold you the car.

Tesla Inc. has been doing this for years. Early on, it took control of the software development process, from chip design to AI systems. The company is already collecting huge amounts of data from customer vehicles that it uses to improve the car’s systems through over-the-air updates, which automatically and remotely update the car’s software, just like with a smartphone. Tesla offers subscriptions for what it calls “Premium Connectivity,” which covers things like video streaming and live traffic visualization. Chief Executive Elon Musk has raised the possibility that Tesla could offer its advanced driver-assistance package as a subscription but has not launched that yet.

Older automakers are following Tesla’s lead. Many have created in-house software operations to catch up. A Volkswagen division is developing core software for the company’s vehicles and aims to have a system in place with advanced autonomous functionality by 2025.

 “The question is whether people are willing to pay,” says Axel Schmidt, head of global automotive at the consulting firm Accenture. “Are you willing to pay $2 so the car finds you a parking spot instead of circling around for half an hour to find it yourself?”

If the smartphone experience holds lessons, analysts say, it is that people do take advantage of the opportunity to allow technology to help them personalize their experiences. Inside the car, digital assistants and sensors that observe passengers allow the car to learn about them and adapt to their routines.

Automakers are also taking a page from Apple Inc.’s playbook, using the car’s software to establish a profile of the user that, just like the Apple ID, would allow that person to carry his or her profile to other vehicles, even when car-sharing. Automakers have already paired customer IDs with their digital offerings, but in the future the ID will be a key that unlocks a person’s preferences from seat position and driving style to music playlists and navigation histories, accessible in any car. This will become a big driver of shared mobility, analysts say.

“In shared mobility you will be able to port your mobile world,” says Mark Wakefield, global co-leader of consulting firm AlixPartners’ automotive practice. “Even things like sound isolation where you can be in a [vehicle] with other people and you can’t hear them, you only hear your own music.”

Subscription features aren’t limited to personal preferences. Data generated in traffic in real time could also be turned into a business, making certain information available for paying customers.

A host of safety and advanced navigation features could come standard or available with a premium subscription as cars become more connected and exchange real-time information directly, instead of routing the data through a cloud, says Giovanni Lanfranchi, chief technology officer of Here Technologies, a digital mapping company owned by a group of big auto makers.

Here is working on a pilot project that uses car-to-car communication to predict traffic situations just five minutes ahead, using AI and machine learning to achieve up to 95% accuracy.

“This is something that only a machine can understand,” he says. “I’m learning about you to offer a better experience.”

Reprinted by permission of The Wall Street Journal, Copyright 2021 Dow Jones & Company. Inc. All Rights Reserved Worldwide. Original date of publication: July 7, 2021



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People Without Kids Are Leaving Money to Surprised Heirs

The bequests benefit charities, distant relatives and even pets

By TALI ARBEL
Sun, Oct 6, 2024 4 min

Charities, distant relatives and even pets are benefiting from surprise inheritances. They can thank people without children.

Not having children is becoming more common, both among millennials and older people. A July Pew Research Center analysis found that 20% of U.S. adults age 50 and older hadn’t had children.

And many of these people don’t have wills. An AARP survey found half of childless people age 50-plus who live alone have a will, compared with 57% of others that age. Those without wills have less control over what happens to their money, which often ends up in the hands of people who don’t expect it.

This phenomenon of a surprise inheritance is common enough that it has a name: the laughing heir .

“All they do is get the money and go, ‘Ah ha ha, look at that,’ ” said Michael Ettinger , an estate lawyer in New York.

Kelley Gilpin McKeig, a 64-year-old healthcare-industry consultant in Ridgefield, Wash., received a phone call several years ago saying her cousin Nick Caldwell left behind money in a savings account. They hadn’t been in touch for 20 years.

“I thought it was a scam,” she said. “Nobody else in our family had heard that he had passed.”

She hunted down his death certificate and a news article and learned he had died about a year and a half before in a workplace accident.

Caldwell, who was in his 50s, had died without a will. His estate was split among cousins and an uncle. It took about two years for the money to be distributed because of the paperwork and court approval involved. Gilpin McKeig’s share was $2,300.

Afterward, she updated her will to make sure what she has doesn’t go to “just anybody down the line, or cousins I don’t care about.”

Who inherits

There are trillions of dollars at stake as baby boomers age.

Most people leave their money to spouses and children when they die. A 2021 analysis of Federal Reserve survey data found that 82% of heirs’ inheritances came from parents.

People with no children say they want to leave a greater share of their estates to charity, friends and extended family , according to research by two Yale law professors that surveyed 9,000 U.S. adults.

Rebecca Fornwalt, a 33-year-old writer, created a trust after landing a book deal. While her heirs are her parents, her backup heirs include her sister and about a half-dozen close friends. She set aside $15,000 for the care of each of her two dogs.

Susan Lassiter-Lyons , a financial coach in Florence, Ariz., said one childless client is leaving equal interests in her home to her two nephews. Another is leaving her home to a man she has been friends with for a long time.

“She broke his heart years ago and she feels guilted into leaving him property,” Lassiter-Lyons said.

A client who is a former escort estranged from her family is leaving her estate to two friends and to charity.

Lassiter-Lyons, who doesn’t have children, set up a trust for her two dogs should she and her wife die. The pet guardian, her wife’s sister, would live in their house while taking care of the dogs. When the dogs die, she inherits the house.

In the Yale study, people without descendants—children or grandchildren—intended to give 10% of their estates to charity, on average, more than triple the intended amount of those with descendants.

The Jewish Community Foundation of Los Angeles, which manages $1.3 billion of assets, a few years ago added an “heirless donors” section to its website that profiles donors and talks about building a legacy.

“Fifteen years ago, we never talked about child-free donors at all,” said Lew Groner , the foundation’s vice president for marketing.

In the absence of a will, heirs are determined by state law . Assets can wind up in the state’s hands. In New York, for example, $240 million in unclaimed funds over the past 10 years has arrived from estates of the deceased, not including real estate, according to the state comptroller’s office. In California, it is $54.3 million.

Hard questions

Financial advisers say a far bigger concern than who gets what is making sure there is enough money and support for a comfortable old age, because clients without children can’t call on them for help.

“I hope there is something left to leave,” said Stephanie Maxfield, a 43-year-old therapist in southern Colorado. “But if there isn’t, I think that’s OK, too.”

She said she would like to leave something to her partner’s nieces and nephews, as well as animal shelters and domestic-violence shelters. Her best friend is a beneficiary.

Choosing an estate executor and who would handle money and health decisions on your behalf can be difficult when you don’t have children, financial advisers say. Using a promised inheritance as a reward for taking care of you when you are older isn’t a good solution, said Jay Zigmont , an investment adviser focused on childless people.

“Unfortunately, it is relatively common to see family members who are in the will decide to opt for cheaper medical care (or similar decisions) in order to protect what they will be inheriting,” he said in an email.

Kirsten Tompkins, who is from Birmingham, U.K., and works in consulting, along with her husband divided their estate among their dozen nieces and nephews.

Choosing heirs was the easy part. What is hard is figuring out whom to ask for help as she and her husband get older, she said.

“A lot of us are at an age where we are playing that role for our parents,” the 50-year-old said, referring to tasks such as providing tech support and taking parents to medical appointments. “Who is going to do that for us?”

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This stylish family home combines a classic palette and finishes with a flexible floorplan

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