It’s Optional, Except It’s Not: You’ve Been Voluntold
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It’s Optional, Except It’s Not: You’ve Been Voluntold

If you’ve ever had your hand raised for you, we can help

By RACHEL FEINTZEIG
Fri, Apr 28, 2023 8:15amGrey Clock 3 min

Come to my meeting. Plan my bachelorette party. Help with this project that’s totally not in your job description.

Please?

We’ve all been there, trying to persuade people to do things they don’t have to do, and probably don’t want to either. Or, we’re staring down a painful request ourselves.

“Inside, you’re questioning, like, how did I get here?” says Matt Brattin, a software company executive based in Fresno, Calif.

Over the years, he has been talked into everything from taking notes at meetings that had nothing to do with his job to donning a giant gnome costume at an employee event in the Texas summer heat. (He was working for Travelocity—whose mascot was a gnome—at the time.)

“Is this a thing I even have an option to say no to?” he wondered.

Definitely. It’s time to learn the delicate art of ‘voluntelling’: persuading people to help, or, if you’re the one always being voluntold, getting out of it.

The power of silence

Scoring the answer you want starts with asking the right questions, says Jonah Berger, an associate professor of marketing at the University of Pennsylvania’s Wharton School.

You want to pose queries that guide the person down a path that inevitably ends at the destination of your choosing. Aren’t you excited about so-and-so’s new baby? (Yes!) Shouldn’t we have a shower for her? (Of course!) Can you help me plan it?

Make sure to pause frequently as you encourage the person toward your conclusion, says Prof. Berger, the author of a book about the magic words we can use to persuade others. A moment of silence is a cue for the other person to shake their head yes or mutter “uh huh.”

“They are implicitly starting to agree with what you’re saying,” he says. “You’ve given them that space.”

Best to also give the person choices. Would he rather be in charge of finding a venue, or coordinating the food? We all want to feel like we have autonomy, Prof. Berger says. Confronted with specific options, we’re more likely to focus on the possibilities we’ve been given, not declining altogether.

Skip the apologies

Don’t be tentative or apologetic with your request, says Bob Bordone, who coaches executives on negotiation. Saying sorry gives the person an easy window to say no.

“I’d be super grateful if you could help us out with this,” Mr. Bordone recommends saying.

Tap in to the other person’s perspective to make the offer one that they want to say yes to. What’s important to them? What do they care about?

When Wassia Kamon, a finance professional in the Atlanta area, noticed the supply-chain team at a former job was putting wrong data into her accounting system, she knew confronting the team’s leader with accusations and demands wouldn’t get her anywhere. The group didn’t report to her, and the executive had years more experience than she did.

Instead, she explained she wanted the departments to work better together, and help the company run more smoothly. After the pair held a group meeting with both departments, the supply-chain workers stopped making mistakes, and Ms. Kamon’s relationship with the executive got more cordial, not less.

“How can we form little alliances?” she asks herself.

Add some peer pressure

You can build additional momentum by winning support from people who are close to the person you’re ultimately trying to convince, says Allison Shapira, the chief executive of Global Public Speaking, a firm that trains managers to communicate persuasively. Think about who the person you need the yes from trusts. Get them on board first.

“Now all she’s doing is joining her colleagues in this, as opposed to standing out,” Ms. Shapira says.

Giving a specific deadline can also help, making the request feel less nebulous and open-ended.

If you suspect the person is going to be resistant, you can briefly acknowledge the road blocks or pressures she’s facing. You know she has another project on her plate, or that staffing is tight. Then quickly pivot back to potential solutions. Ms. Shapira recommends asking questions like, “What would make it easier for your team to attend this meeting?”

Say no with conviction

Sometimes, we’re on the other side, our hand raised for us.

Even when we feel we’ve already been roped into something, we still have the power to decline, says Vanessa Patrick, a marketing professor at University of Houston and author of a coming book about the science of saying no.

Avoid making excuses, she advises. At some point in the future, the excuse won’t be applicable. Instead, tie your no to your identity, using the word “don’t.” I don’t lend money to family members. I don’t volunteer in my kid’s classroom during the workday.

Research from Prof. Patrick and a colleague finds that using “don’t” instead of “can’t” increases the chances the person will respect your no, and adds to your resolve.

Worried about sounding harsh? Buffer the direct language with nonverbal cues, such as smiling, leaning forward, using your body language to communicate warmth, she says.

If you’re still tempted to go along with the demand, buy yourself some time by saying it’s your policy to take 24 hours to consider requests. Remind yourself of the opportunity cost. What will you miss out on if you begrudgingly agree to do this?

After all, convincing others to say yes is a valuable skill. But so is saying no when the moment calls for it.



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Elon Musk has engineered ties between Tesla TSLA 3.41%increase; up pointing triangle and SpaceX SPCX 7.79%increase; up pointing triangle that are hard to break, and now he wants to fuse them together permanently.

Musk has run both Tesla and SpaceX concurrently over the past two decades, using a schedule that dictated which days he spent focused on each business.

The companies have often shared resources and personnel, signaling their close ties. Last year, SpaceX looked into creating a spacesuit for Tesla’s humanoid robot Optimus, a person familiar with the matter said. Tesla last week showed off its new Roadster, a vehicle featuring SpaceX rocket thrusters that it hopes to soon bring to market.

And in recent months, Musk has repositioned both companies by expanding beyond their core operations toward a shared mission centered on artificial intelligence.

The world’s richest man on Tuesday signaled his interest in tying up SpaceX and Tesla, marking what would be the biggest corporate merger of all time. Because he serves as chief executive of SpaceX and Tesla, Musk said committees of independent directors at both companies are evaluating a possible deal, adding that a transaction might not come to fruition.

The committees will likely evaluate, with lawyers and bankers, how each company would fare in a potential deal and how a deal might best be structured. They then present their conclusions to their respective boards, who typically vote on whether to proceed.

“It’s an odd Kabuki dance where two groups of people are talking and I can’t be in the conversation,” Musk told SpaceX investors on Tuesday in response to an analyst’s question about a potential deal.

For Musk, the merger supports his vision of a world full of autonomous cars, humanoid robots and weekly rocket launches, as well as the data centers and satellites required to keep the whole thing running.

Some investors and analysts said they expect a transaction would be structured as an all-stock deal, with SpaceX potentially paying a modest premium for Tesla shares.

SpaceX, which has a market value of about $2 trillion, said it is seeing sharp growth in revenue across its businesses, which include operating data centers, launching rockets and operating satellite networks such as the internet service Starlink. Tesla is valued at about $1.5 trillion and is expanding its operations beyond its automotive and energy business. Shares in both companies traded higher following the news Tuesday.

The SpaceX Starship and Super Heavy v3 Booster lift off from the launch complex in Starbase, Texas, framed by silhouetted plants in the foreground.
A test flight from the SpaceX launch complex in Starbase, Texas. Steve Nesius/Reuters

Musk’s substantial ownership stakes in both companies, along with voting control at SpaceX, has enabled him to set the deal in motion. Analysts and investors said the deal will probably face regulatory scrutiny internationally, though some see Musk’s close relationship with the Trump administration as an asset to getting approval.

Blurred lines

The companies haven’t said which directors are on the special committees evaluating a potential deal. Several SpaceX and Tesla board members have either personal or business ties to Musk. And like Musk, venture capitalist Ira Ehrenpreis sits on both boards.

In a filing this week, Tesla outlined millions of dollars in business agreements with SpaceX and its subsidiaries last year, including $143 million in car sales to SpaceX, $3.3 million in advertising that it bought on the social-media platform X and $430 million in revenue from the sale of Megapack batteries for SpaceX’s data centers.

The companies also split the cost of resources including the use of Musk’s SpaceX jet and the bill for his personal security, which he runs through a private company.

Employees at both companies routinely move between companies to work on special projects, and some executives have dual roles, including Charles Kuehmann, vice president of materials engineering at both SpaceX and Tesla, and Ashok Elluswamy, the vice president of AI software at Tesla who runs a joint venture with SpaceX called Digital Optimus.

Over the years, Musk has launched new startups within his empire, including brain-implant company Neuralink, underground-tunnel developer the Boring Company and xAI, the AI startup that merged with SpaceX in February.

It is that AI business that Musk thinks can serve a market worth tens of trillions of dollars, justifying the need for a merger.

The business case goes like this: Tesla is developing robotaxis and robots, which it calls “physical AI.” SpaceX is working on the back end of physical AI: the data-center capacity and internet connection required for those robotaxis and robots to operate continuously.

Tesla Optimus humanoid robots and a Cybercab autonomous vehicle on display.
A Tesla Cybercab autonomous driverless vehicle and Optimus humanoid robots. Benjamin Girette/Bloomberg News

“I don’t see what the value of Tesla is if it’s not merged with SpaceX,” said investment adviser Ross Gerber, a former Tesla bull turned critic invested in both companies. “If they don’t merge, the brains of everything that runs Tesla is owned by another company.”

On top of it all, both companies face constraints on the supply chains they need to make this world a reality, particularly when it comes to chips. To address this, Musk earlier this year announced a joint venture between Tesla, SpaceX and Intel to design and manufacture chips in Texas. “The most epic chip-building exercise by far,” he has said.

Musk at the wheel

For Musk, a merger would also solve two problems: demands on his attention and his lack of control at Tesla.

Tesla for years was Musk’s only public company, a status that came with greater scrutiny. There, Musk reports to a public board, as well as individual investors who make up around 30% of Tesla’s voting power, according to FactSet.

The question of Musk’s attention became a particular focus for investors and the board in recent years after he acquired Twitter in 2022 and launched xAI in 2023, and again in 2025 as he spent time in Washington, D.C., running the Department of Government Efficiency in the early months of President Trump’s second term.

As Tesla’s car business suffered in 2025, Musk threatened to take his AI ambitions outside the company if he wasn’t granted 25% voting control. Last November, Tesla shareholders approved a new pay package for Musk, which created a path for him to vastly expand his stake.

As of Sept. 30, Musk owned a roughly 20% stake in Tesla, according to the company’s proxy filing.

The SpaceX IPO gave Musk a different path. When SpaceX went public in June, the deal’s structure enabled him to have more than 80% voting power at the company—so much that he can’t be fired and decisions can’t be made without his support.

If SpaceX acquires Tesla, he will likely stay in control.

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