A New iPhone Is Coming. Should You Upgrade or Just Fix Your Old One?
By improving sluggish performance or replacing a broken screen, you can make your old iPhone feel new agai
4 min
When the scent of pumpkin spice lattes starts to fill the air, I know it’s time for those texts from friends and family: “Should I get the new iPhone?”
My answer? Ehh, probably not. Temptation to upgrade will be high after Apple’s Sept. 9 launch event. And there are very good reasons to buy the new model.
But just because your oldie but goody suffers from sluggish performance, short battery life or a cracked touch screen, it isn’t doomed to become e-waste.
By spending a little on repairs, you could save hundreds of dollars and extend your current iPhone’s life by a year or more. Plus, it’s worth waiting for the imminent iOS 26 software update , which will add new tricks to recent older hardware—at no additional cost.
Upgrade, update or repair?
That all depends on your model and its condition. Is your current iPhone…
…more than six years old? Upgrade. Apple supports iPhones with new software updates for about seven years. The version of iOS expected next month doesn’t support iPhone XS, XS Max or XR, or any earlier models. These updates include crucial security fixes, and outdated software can put your data at risk, so yes, you’ll need new hardware.
…a 2019 or newer model? Update. iOS 26 comes with a live translator, spam-call screener and other helpful new capabilities, though the “liquid glass” redesign will require some adjustment.
A note: Even if your model is compatible with iOS 26 , some tricks are only available in the newest iPhones. Apple Intelligence, which includes access to ChatGPT via Siri and Genmoji, only works on iPhone 15 Pro, all of the iPhone 16 models (including the 16e ) and of course the iPhones Apple is about to announce.
… feeling slow? Or short on battery life? Repair. A battery replacement can help with performance and battery life. As your iPhone’s battery ages, the device is designed to draw less power, which means occasional unexpected shutdowns.
Go to Settings > Battery > Battery Health. If the capacity is below 80%, you should replace your battery. That should cost $99 or less, depending on the model.
If your battery is above 80%, go to Settings > General > iPhone Storage. Deleting unused apps or uploading photos to the cloud can help with speed too.
…cracked? Repair. The cost depends on your model and the damage.
Apple’s online tool can spit out an estimate for an Apple Store screen swap, which generally runs between $199 and $379. You typically make an appointment and then wait about 30 minutes.
Independent shops can offer you a lower price for a third-party aftermarket part, but quality can vary. While iPhones now have OLED screens, you can go cheap and replace yours with an LCD screen. But they don’t look as good and can cause rapid battery drain, said Jessa Jones, owner of iPad Rehab Microsoldering, a mobile-device repair and data recovery shop in Honeoye Falls, N.Y.
If you’re given the option, go for a “soft” OLED screen for the best combination of sharpness and durability.
Broken back glass is trickier. Apple charges between $199 and $499 for this repair. Jones said it often requires swapping the whole external housing to preserve water-resistance.
Cameras are one of the simplest repairs, Jones said. She replaced two different camera lenses on her iPhone 12 Pro, and the raw materials only cost her $1.43. Through Apple, this repair costs between $169 and $249. Jones’s shop charges $50 plus tax for a repair with aftermarket parts.
…not working properly? Repair or replace. Start with an Apple Store consultation. Issues such as water damage or a faulty charging port need a deeper assessment. For these trickier cases, Apple may recommend paying for a replacement phone. In that event, if you don’t have AppleCare, it might be better to buy one of the latest iPhones instead.
A local, independent shop might have more creative solutions. “For water damage, we’d tear down the entire phone, remove everything, and let it sit in a dehumidifier for a little while,” said Alex Hausfeld, a franchise consultant and former technician at uBreakiFix, which has over 680 repair locations.
Apple Store vs. repair shop vs. DIY
If you live near an Apple Store or an Apple-authorized service provider, a repair is straightforward. You can make an online reservation for in-person support , and often the repair can happen while you wait.
If you’re far from a store, Apple’s mail-in option can take up to nine business days, round trip.
There are also DIY kits from Apple , iFixit and others—a route for savvy tinkerers only, warned Jones. “Taking off a screen used to be like shucking an oyster. But they have become thinner and thinner. They’re easy to break, and really expensive.”
A local repair shop can be more convenient and affordable than either of those options. But because quality varies, uBreakiFix’s Hausfeld suggests vetting the technician with these questions:
• Is the replacement a genuine original manufacturer or aftermarket option? If it’s the latter, ask about potential impacts to performance.
• After the repair, how will the water-resistance and durability of the phone change?
• What warranty do you offer for replacement parts? Many shops should guarantee their parts for at least six months; uBreakiFix has a one-year warranty.
This year, your best iPhone upgrade might be a fresh battery, a clean screen and some new software tricks. Plus, the extra cash you get to keep in your pocket.
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As AI productivity trackers reshape workplace evaluations, employees are learning how to manage calendars, activity levels and AI usage to ensure their contributions are recognized.
4 min
What’s more important than being a good employee right now? Looking like a good employee in the eyes of AI productivity trackers that more managers are using to evaluate their teams.
Employee-monitoring systems are especially popular at tech companies and are also used by other white-collar firms that want to probe how people spend company time. The scary thing: You might not even know you’re being watched because many states don’t require disclosure.
Metrics can include performance data that is undoubtedly relevant, such as sales results. But it also can employ dubious proxies like keyboard strokes and how often your computer screen goes into sleep mode.
We generally accepted, or at least understood, heightened surveillance during the work-from-home era. Back then it seemed reasonable for bosses to keep tabs on employees they couldn’t see.
Yet the oversight has only escalated, and tensions are rising, too.
A group of former Meta Platforms employees alleges in a lawsuit that the company used a “constellation of internal artificial-intelligence systems” when it began laying off about 10% of its workforce in May. Meta says humans make termination calls.
However that case shakes out, a couple of things are clear. Companies eager to gauge which employees are locked in now have sophisticated AI monitoring systems at their disposal. And they believe they have leverage in a tepid labor market.
So while we may chafe at having our worth reduced to numbers on the boss’s productivity dashboard, we have to play the game as it’s being played. Here are some tips, based on conversations with people who make employee monitoring systems—and others who game the systems.
Be meticulous about your calendar
Calendar integration is one way that productivity trackers have gotten more advanced and, ostensibly, fairer.
Let’s say you make an old-fashioned phone call or attend an in-person meeting. Your Outlook or Slack status may switch to “away,” making you appear as inactive as if you were taking an extended coffee break.
Employee monitors like one made by a company called Insightful cross-check your online status with your calendar to see whether there is a valid reason for your apparent inactivity. If that call or meeting is on your schedule, then the system will recognize that you are busy offline. If nothing is on the books, it could look like you’re slacking off.
Hit the activity sweet spot, around 80%
Let’s not go any further without addressing the underlying question: How much downtime is permissible during the workday? After all, people have been scared to let managers see anything non-work-related on their screens since personal computers first arrived in offices.
No one knows this better than Roger Wagner, who is widely credited with creating the first “boss button” in the early 1980s. He designed a keyboard shortcut to instantly display a spreadsheet if the boss walked by your cubicle while you were playing a computer game. Boss buttons have been features of countless diversions since. (I confess to using one built into a March Madness streaming app.)
Wagner, the founder of computer-education company 1010 Technologies, says his original design was a joke—more of a commentary on overbearing managers than a cover for lazy employees. Good bosses understand workers need mental breaks throughout the day, he says.
This matches what I heard from Insightful Chief Executive Ivan Petrovic. He says customers that use his company’s workforce-management platform don’t expect employees to stay on task 100% of the time.
“On average companies are aiming for 60% to 80% of your time being utilized for work during the day,” he says.
Go ahead and exhale. It’s probably OK to watch an occasional YouTube video at your desk.
And if you’re going to artificially inflate your activity level, be careful. Hitting 90% could look suspicious.
Get physical
So don’t leave your mouse jiggler on all day. Choose the right one if you must resort to shenanigans.
There are lots of software applications that mimic the movements of a computer mouse, so you can appear to be working while away from your desk. There are also devices that plug into computer ports and do the same thing.
Corporate cybersecurity systems increasingly block these apps and devices, and productivity trackers claim to be able to detect them. But some workers swear by mouse docks, like one made by Tech8 USA, that keep cursors moving. The company originally made mouse-moving software but now focuses on physical jigglers.
“People are drawn to mechanical solutions because they’re so simple and don’t require software,” says Tech8 Marketing Director Sam Matthews. “As monitoring technology becomes more sophisticated, that distinction has become even more relevant.”
Use AI, but not too much
Another popular metric for employee-monitoring systems is AI usage. Companies want to know who is embracing new tools, and it can be tempting to think more is better.
“There’s a performative aspect where employees overblow their usage of AI so that they appear relevant in the organization,” says Andrea Derler, principal researcher at Visier, which helps companies track and analyze employee work habits.
In a recent Visier survey of 1,000 U.S. workers, 48% admitted to exaggerating their AI usage.
This is already an outdated strategy. Using AI for everything used to score points for experimentation. Now it can seem wasteful because many companies are watching AI token spending more carefully.
Look, productivity theater has always been part of work. Most of us aren’t trying to cheat the system, but expectations are changing so quickly that we need to be savvy about what the latest employee trackers are looking for.
Sometimes it takes a little gamesmanship to get full credit for our contributions.
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