Home Renovations Were Always Tough. Now Many Are Giving Up Mid-Project.
Labour shortages and high demand have meant months-long slowdowns for people waiting to fix up their homes
Labour shortages and high demand have meant months-long slowdowns for people waiting to fix up their homes
USA: A surge of home renovations in recent years combined with a shortage of contractors is turning more repairs and remodels into never-ending nightmares.
New homeowners and those renovating always expect projects to require more time and money than their contractor estimates. But for many, the costs have become so high and the waits so long that some are now abandoning projects midway, forcing them to live among half-finished renovations for months. Others are taking up the drywall themselves.
A renovation now takes 79 days on average, up 259% from 22 days in 2019, according to Jobber, an operations-management company whose software is used by home-service professionals. Remodelling is more expensive: Hourly wages for general construction workers are up 42% over the same period, from $35 to $49, according to insurance analytics firm Verisk. Material costs have climbed, too.
The Federal Reserve raised short-term interest rates by another quarter percentage point on Wednesday, a decision that will likely continue to suppress purchases of new homes. More people who had planned to move may now stay put and renovate their existing property, says Abbe Will, a researcher at Harvard’s Joint Center for Housing Studies.
Spending on home-improvement and repair projects in the U.S. increased by an estimated 15% in 2022 to a record $567 billion, following an 11% increase in 2021, according to a report issued Thursday by Harvard’s housing studies centre. Historical growth has averaged around 5%, says Ms. Will, the lead author.
Baxter Townsend and David Zlotnick thought buying an outdated Manhattan apartment and renovating it would be more affordable than new construction. Over a year and $250,000 into a remodel quoted to take a maximum of 15 weeks and around $100,000, they say they regret their decision.
The couple had to pay to completely redo the electrical work after Mr. Zlotnick tripped a circuit and sent sparks flying by plugging in a vacuum. The tiles in the primary bathroom are crooked and the sinks askew. Still, they dismissed the design firm they had been working with this month so they could finally move back home.
“We’re like, ‘Pack up and get out. It’s been a year. Please leave,’ ” says Mr. Zlotnick, who works in international shipping logistics. They plan to hire a different firm to finish the project, if they can find one.
Those renovations and repairs can’t happen quickly without an influx of qualified workers. The construction industry will need to attract more than a half-million additional workers on top of the normal pace of hiring in 2023 to meet the demand for labor, according to Associated Builders and Contractors, a trade organisation.
General contractor Miguel Villamil employs four people in Indianapolis, and says he has struggled to find more workers. His lead time for projects has stretched up to seven months, and he has raised prices for his services considerably to stay staffed. He pays his workers a starting salary of $20 to $25 an hour, up from $12 to $15 in 2020.
He says he is frustrated with contractors who deliver rushed and shoddy work—hurting the industry’s reputation—and with homeowners who don’t always recognise the realities of the marketplace.
“It’s a big, big, big problem,” Mr. Villamil says. “People without experience starting their own businesses, but also big companies who end up hiring subcontractors who have no experience because they have no choice.”
Facing long waits and high prices, some impatient homeowners are taking matters into their own hands—with varying results.
Total homeowner spending on do-it-yourself improvement projects grew 44% between 2019 and 2021, to a record of $66 billion, according to the Harvard report.
Mr. Villamil has picked up jobs from homeowners who tried, and failed, to do it themselves.
“Some of them do a halfway-decent job,” he says. “Some of them don’t.” He adds that one client inadvertently wired the TV to click on every time he flipped the light switch. “They try their best,” he said.
Laura Hrusovsky wasn’t trying to save time or money when she became the general contractor on a massive home-repair project. She just didn’t feel like she had a choice.
About a year ago, Ms. Hrusovsky came home from a day out with friends to a sopping entryway carpet and water cascading out of the light fixtures. An upstairs toilet had sprung a leak from the water line, spewing hundreds of gallons of water through her 3,800-square-foot home in Valparaiso, Ind.
When their preferred general contractor said he couldn’t start for another six months, her husband, Jim Hrusovsky, had an idea. “I said to Laura, who is very well organised: ‘Are you willing to try it?’ ”
She took on the 40-hour-a-week project, but isn’t happy she had to. “I just lost a year of my life,” she says. She says she has a newfound appreciation for construction work.
Evan Moody and Autumn Furr bought a second home in New York’s Catskill Mountains in summer 2021. The couple expected the few cosmetic upgrades and repairs on their list would take a couple of months. Almost two years later, the house still isn’t finished.
After getting turned down by every electrician in the area, Mr. Moody ended up pleading with one who was two counties over. On top of a $100 surcharge for travel, he said he could only come on a rainy day when he couldn’t do the outdoor work that made up most of his income. A storm didn’t occur for weeks.
Tired of waiting, Mr. Moody recently took a week-and-a-half away from his job in advertising to build a back deck himself. He knew he was in trouble and needed a professional to finish the job when he had barely gotten the holes for the posts dug by the end of day two.
“I think that going into this, we had the perception that we were very good DIYers,” Mr. Moody says. “I learned that, in fact, I wasn’t.”
International AI strategist Justin Kabbani will headline the Kanebridge Property Summit in Sydney on June 18, with tickets selling fast.
Scotch whisky expert, luxury hospitality strategist and Keeper of the Quaich inductee Ross Blainey is bringing a new philosophy of luxury experiences to Citizen Kanebridge.
International AI strategist Justin Kabbani will headline the Kanebridge Property Summit in Sydney on June 18, with tickets selling fast.
Artificial intelligence is rapidly reshaping business, investment and competitive advantage, and now Australia’s property industry is being told it cannot afford to sit on the sidelines.
International keynote speaker and AI strategist Justin Kabbani will headline the Kanebridge Property Summit at RACA Sydney on June 18, bringing rare insight into how forward-thinking property professionals can use AI to move faster, make smarter decisions and gain a serious edge in an increasingly competitive market.

Tickets to the exclusive summit are already selling fast.
Having worked with global brands including Uber, PepsiCo, Mattel and Destination NSW, Kabbani has become one of the leading voices on how businesses can turn AI from a buzzword into a genuine commercial advantage.
Known for his high-energy and highly practical presentations, Kabbani cuts through the hype surrounding AI and focuses on what actually matters: productivity, growth, leadership and real-world business results.
His keynote will explore how AI is already transforming industries globally, and what property developers, investors, agents and business leaders need to understand now to avoid being left behind.
Importantly, the session is designed to be practical, not theoretical.
Attendees will hear how AI can be applied across marketing, sales, operations and decision-making to improve efficiency, sharpen strategy and create new competitive advantages in a rapidly changing business environment.
The summit will also feature an exclusive roundtable bringing together leading property and finance experts for a candid, off-the-record Q&A exploring the forces shaping investment, development and wealth creation across Australia’s prestige property market.
The event follows the success of last year’s sold-out summit and will once again be hosted by respected MC John Alten.
With AI becoming one of the biggest disruptors facing business, the June 18 summit is expected to attract strong interest from property professionals, investors and business leaders looking to stay ahead of the curve.
The followings are included in every ticket:
Tickets are limited and selling quickly and you can buy here.
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