How the Four Seasons Hit a Marketing Jackpot With HBO’s ‘The White Lotus’
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How the Four Seasons Hit a Marketing Jackpot With HBO’s ‘The White Lotus’

Hotel operator’s risky partnership with a show that features murder and mayhem pays off with rising inquiries and occupancy rates.

By JOE FLINT & REBECCA PICCIOTTO
Mon, Mar 17, 2025 9:07amGrey Clock 3 min

]Some brands would be wary of becoming the site of a grisly murder. But not Four Seasons, one of the world’s most exclusive hotel operators.

Three of its resorts have played starring roles in each of the three seasons of “The White Lotus,” HBO’s twisted take on wealth, class, privilege and five-star hotels. The chain’s properties in Maui, the Sicilian hilltop town of Taormina and the island of Koh Samui in Thailand have served as backdrops for the murder, mayhem and bad manners of the show’s unsavory characters.

Now, the show and hotel operator are officially business partners. Season 3 is the first time White Lotus offered to let the Four Seasons use its fictional brand for the hotel’s own marketing.

Four Seasons hosts White Lotus viewings at five hotels and launches pop-up bars with cocktails inspired by the show. In April, its Westlake Village, Calif., hotel will transform into a White Lotus-style “wellness weekend.”

“The marketing machine is really starting to be put in motion,” said Marc Speichert , chief commercial officer and executive vice president of the Four Seasons.

The partnership between Warner Bros. Discovery’s HBO Max and the Four Seasons is purely serendipitous. When Covid grounded Hollywood production, HBO reached out to producer Mike White to see if he had any ideas for a show that could be shot during the lockdown.

White said yes and began scouting locales that could house a cast and crew for weeks in a bubblelike environment. Initially he tried to find a spot in Australia. But work visas were for eight weeks, not enough time to shoot a show, said David Bernad , an executive producer of “White Lotus.”

Next up was Hawaii, where the challenge was finding a resort that could be taken over by a cast and crew for 13 weeks.

“We ended up at Four Seasons because that was the one hotel that let us shoot there,” said Bernad.

The Four Seasons signed up for season 1 with no knowledge about the show’s plots. There were no finished scripts, only a nondescript first episode, said Bernad.

Even with that uncertainty, the Four Seasons saw a unique opportunity. The luxury hotel was already closed due to the Covid lockdown. Renting out the property to Hollywood was a no-brainer to ride out the pandemic downturn.

“We wouldn’t have gotten any business at the Maui resort during Covid without the show,” said Speichert.

Not everyone would have taken that bet. Without knowing the details of the story line, the Four Seasons risked any number of potential negative brand associations, said Eric Resnick , chief executive of KSL Capital Partners, a private-equity firm that invests in travel and leisure.

“If you were to take one of our hotels and have some terrible misfortune befall the hotel in a mass market movie or TV show, it would give me pause,” said Resnick, whose hotel investment properties have also been featured in movies and TV. “But kudos to Four Seasons as this has been very successful.”

The Four Seasons had a record with these kinds of deals. In 2019, the Four Seasons Hotel Mexico City was featured in the Netflix series “Narcos: Mexico,” a fictionalized chronicle of the Mexican drug trade.

So far, the gamble on the White Lotus has paid off for the legacy hotel chain. Each episode of the White Lotus now acts as a Hollywood-level advertisement for the Four Seasons’ properties.

Four Seasons declined to say how much the HBO series boosted room rates or overall bookings. But it did say that visits to the Four Seasons webpage for the Sicily hotel soared 193% after season two. The Maui property did even better with a nearly threefold rise in web visits. Customer inquiries about available hotel rooms experienced triple-digit percent increases.

New customers are also willing to pay a premium for the White Lotus experience (sans gruesome crime). Occupancy rates in the more expensive multi-bedroom suites that were featured in the show are up 7 percentage points.

To capitalize on this “set-jetting” momentum, the Four Seasons is offering guests a 20-day White Lotus private jet excursion that stops at each of the resorts featured in the show.

For the current season, Bernad said HBO looked at 50 hotels before landing on the Four Seasons Resort Koh Samui. During the Maui shoot in the middle of Covid, cast and crew stayed at the hotel and there was little overlap with civilians.

The next two seasons led to some periods when HBO was shooting at the same time the resorts had guests as well watching the action.

“By now people know who we are,” said Bernad.

“White Lotus” hasn’t decided in what city it will take place next season, and Four Seasons has no guarantee it will play host again, Bernad said.

The Mandarin Oriental is already touting its Bangkok hotel’s cameo in episode 5, which it said “serves as the glamorous backdrop” for the Thailand-based season.

Corrections & Amplifications undefined The Four Seasons will host a “White Lotus”-inspired wellness event at its hotel in Westlake Village, Calif. An earlier version of this article incorrectly said the location was West Lake, Calif. Also, David Bernad is an executive producer of “White Lotus.” An earlier version of this article incorrectly referred to him as Bernard on subsequent references. (Corrected on March 16)



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James and Ellen Patterson are hardly Luddites. But the couple, who both work in tech, made an unexpectedly old-timey decision during the renovation of their 1928 Washington, D.C., home last year.

The Pattersons had planned to use a spacious unfinished basement room to store James’s music equipment, but noticed that their children, all under age 21, kept disappearing down there to entertain themselves for hours without the aid of tablets or TVs.

Inspired, the duo brought a new directive to their design team.

The subterranean space would become an “analog room”: a studiously screen-free zone where the family could play board games together, practice instruments, listen to records or just lounge about lazily, undistracted by devices.

For decades, we’ve celebrated the rise of the “smart home”—knobless, switchless, effortless and entirely orchestrated via apps.

But evidence suggests that screen-free “dumb” spaces might be poised for a comeback.

Many smart-home features are losing their luster as they raise concerns about surveillance and, frankly, just don’t function.

New York designer Christine Gachot said she’d never have to work again “if I had a dollar for every time I had a client tell me ‘my smart music system keeps dropping off’ or ‘I can’t log in.’ ”

Google searches for “how to reduce screen time” reached an all-time high in 2025. In the past four years on TikTok, videos tagged #AnalogLife—cataloging users’ embrace of old technology, physical media and low-tech lifestyles—received over 76 million views.

And last month, Architectural Digest reported on nostalgia for old-school tech : “landline in hand, cord twirled around finger.”

Catherine Price, author of “ How to Break Up With Your Phone,” calls the trend heartening.

“People are waking up to the idea that screens are getting in the way of real life interactions and taking steps through design choices to create an alternative, places where people can be fully present,” said Price, whose new book “ The Amazing Generation ,” co-written with Jonathan Haidt, counsels tweens and kids on fun ways to escape screens.

From both a user and design perspective, the Pattersons consider their analog room a success.

Freed from the need to accommodate an oversize television or stuff walls with miles of wiring, their design team—BarnesVanze Architects and designer Colman Riddell—could get more creative, dividing the space into discrete music and game zones.

Ellen’s octogenarian parents, who live nearby, often swing by for a round or two of the Stock Market Game, an eBay-sourced relic from Ellen’s childhood that requires calculations with pen and paper.

In the music area, James’s collection of retro Fender and Gibson guitars adorn walls slicked with Farrow & Ball’s Card Room Green , while the ceiling is papered with a pattern that mimics the organic texture of vintage Fender tweed.

A trio of collectible amps cluster behind a standing mic—forming a de facto stage where family and friends perform on karaoke nights. Built-in cabinets display a Rega turntable and the couple’s vinyl record collection.

“Playing a game with family or doing your own little impromptu karaoke is just so much more joyful than getting on your phone and scrolling for 45 minutes,” said James.

The Patterson family’s basement retreat ‘encapsulates the joy in the things that we love in one room.’ John Cole

Screen-Free ‘Escapes’

“Dumb” design will likely continue to gather steam, said Hans Lorei, a designer in Nashville, Tenn., as people increasingly treat their homes “less as spaces to optimise and more as spaces to retreat.”

Case in point: The top-floor nook that designer Jeanne Hayes of Camden Grace Interiors carved out in her Connecticut home as an “offline-office” space.

Her desk? A periwinkle beanbag chair paired with an ottoman by Jaxx. “I hunker down here when I need to escape distractions from the outside world,” she explained.

“Sometimes I’m scheming designs for a project while listening to vinyl, other times I’m reading the newspaper in solitude. When I’m in here without screens, I feel more peaceful and more productive at the same time—two things that rarely go hand in hand.”

A subtle archway marks the transition into designer Zoë Feldman’s Washington, D.C., rosy sunroom—a serene space she conceived as a respite from the digital demands of everyday life.

Used for reading and quiet conversation, it “reinforces how restorative it can be to be physically present in a room without constant input,” the designer said.

Laura Lubin, owner of Nashville-based Ellerslie Interiors, transformed a tiny guest bedroom in her family’s cottage into her own “wellness room,” where she retreats for sound baths, massages and reflection.

“Without screens, the room immediately shifts your nervous system. You’re not multitasking or consuming, you’re just present,” said Lubin.

As a designer, she’s fielding requests from clients for similar spaces that support mental health and rest, she said.

“People are overstimulated and overscheduled,” she explained. “Homes are no longer just places to live—they’re expected to actively support well-being.”

Designer Molly Torres Portnof of New York’s DATE Interiors adopted the same brief when she designed a music room for her husband, owner of the labels Greenway Records and Levitation, in their Lido Beach, N.Y. home. He goes there nightly to listen to records or play his guitar.

The game closet from the townhouse in “The Royal Tenenbaums”? That idea is back too, says Gachot. Last year she designed an epic game room backed by a rock climbing wall for a young family in Montana.

When you’re watching a show or on your phone, “it’s a solo experience for the most part,” the designer said. “The family really wanted to encourage everybody to do things together.”

Photo: John Cole

Analog Accessories

Don’t have the space—or the budget—to kit out an entire retro rec room?

“There are a lot of small tweaks you can make even if you don’t have the time, energy or budget to design a fully analog room from scratch,” said Price.

Gachot says “the small things in people’s lives are cues of what the bigger trends are.”

More of her clients, she’s noticed, have been requesting retrograde staples, such as analog clocks and magazine racks.

For her Los Angeles living room, chef Sara Kramer sourced a vintage piano from Craigslist to be the room’s centerpiece, rather than sacrifice its design to the dominant black box of a smart TV. Alabama designer Lauren Conner recently worked with a client who bought a home with a rotary phone.

Rather than rip it out, she decided to keep it up and running, adding a silver receiver cover embellished with her grandmother’s initials.

Some throwback accessories aren’t so subtle. Melia Marden was browsing listings from the Public Sale Auction House in Hudson, N.Y. when she spotted a phone booth from Bell Systems circa the late 1950s and successfully bid on it for a few hundred dollars.

“It was a pandemic impulse buy,” said Marden.

In 2023, she and her husband, Frank Sisti Jr., began working with designer Elliot Meier and contractor ReidBuild to integrate the booth into what had been a hallway linen closet in their Brooklyn townhouse.

Canadian supplier Old Phone Works refurbished the phone and sold them the pulse-to-tone converter that translates the rotary dial to a modern phone line.

The couple had collected a vintage whimsical animal-adorned wallpaper (featured in a different colourway in “Pee-wee’s Playhouse”) and had just enough to cover the phone booth’s interior.

Their children, ages 9 and 11, don’t have their own phones, so use the booth to communicate with family. It’s also become a favorite spot for hiding away with a stack of Archie comic books.

The booth has brought back memories of meandering calls from Marden’s own youth—along with some of that era’s simple joy. As Meier puts it: “It’s got this magical wardrobe kind of feeling.”

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